I had an outstanding experience purchasing my Rolex Submariner from the Palm Beach location today…read more A special thank you to Eileen, who was incredibly professional, knowledgeable, and welcoming throughout the entire process. She took the time to answer my questions, made me feel valued as a customer, and helped make what was already a special occasion even more memorable. What made the day even more meaningful was having my son there with me to witness the purchase. It was a special father-son moment and a memory that we will both carry with us for years to come. Eileen played a big part in making the experience so enjoyable and memorable. From start to finish, the level of customer service was exceptional. Purchasing a Rolex is a milestone, and Eileen and the entire team made it an experience worthy of the occasion. Thank you for helping create a memory that my son and I will never forget. I look forward to working with Eileen and the team again in the future.

I've been in here a few times and invariably the bulk of the staff treat you like an annoyance…read more They tell you there's nothing for sale and you have to get on a list, then they tell you not to get on the list if you split your time between two towns. They want you to "stop in regularly, to let us know you're still interested. To build a relationship." Get real. This is a store, not a person, I don't want a relationship I want to buy a product. Chase this with an implication that I can't afford to catch a $400 flight to zip down and pick up a $50,000 watch when it finally becomes available. I get this is Rolex's BS false scarcity sales model but this is stupid. Only reason they got two stars is that the woman working the Patek section was lovely. She was happy to discuss and show watches. She was polite and professional which is what I expect from a place like this. Not the hair gel combover smarmy BS from the Rolex side of the house.

Bought my first mechanical, luxury watch here. The experience with Gary and the rest of the team…read morewas amazing. They were professional, fun and gracious. We now have a relationship with Greenleaf and Crosby and I could not recommend them more.

Win is most excellent. He brings class, ethics and panache to the sleazy Palm Beach Worth Avenue…read morescene. I have bought from a him before and could not believe the nice surprise that he is now in Palm Beach. Win Betterridge ran the family store in Greenwich, Connecticut. Their legendary experience in ultra-rare time pieces would make a great addition to the Palm Beach scene!

I recently purchased a vintage Rolex Watch from Trinity Collection in Palm Beach. Incredible…read moreselection of fine watches. Ed ( the owner) was Great. Would recommend highly !

This turned out to be such a shame. Was excited to come here and buy another watch but the owner…read morewas just so rude and toxic I ended up leaving. I couldn't hand over $11k to someone who berates customers. I am not sure how this shop survives in palm beach as this guy has the worst manners I've encountered in Florida.

Bennisson is a very professional, and reputable business. Have had several watches serviced and new…read morecrystals installed. They have also authenticated some high end watches for me as well. I highly recommend this business

Attention to detail and expertise. Every timepiece handled with the utmost care and respect,…read moreespecially for family heirloom pieces.

The customer service is second to none! Simply Fantastic!!!…read moreGreat selection! A must visit! Best welcome I've had -a very warm and classy location

If you're looking to sell any fine jewelry or watches in Palm Beach County, these are your guys…read more Craig is wonderful, very helpful, transparent, and trustworthy. Tough to find a legit jewelry buyer in South Florida like Fabrikant & Miller. Highly recommend these guys for appraisals and selling your pieces for higher value than I was quoted elsewhere. Thank you!

From the owner: Peter Fabrikant & Craig Miller are distinguished jewelry and diamond buyers based in Palm Beach,…read moreFL. Specializing in high-value transactions, they offer expert valuations and possess a deep understanding of the diamond and fine jewelry markets. Their professional services are tailored for discerning clients who expect the highest standards of discretion and expertise. Fabrikant & Miller's global connections ensure that sellers receive the best possible outcomes, making them the preferred choice for those accustomed to luxury and top-tier service. Some of the brands they purchase include Cartier, Van Cleef & Arpels, Tiffany & Co., Patek Philippe, Rolex, and more. Contact them for trusted advice and unparalleled service in jewelry selling.

I visited the store yesterday afternoon while looking to add a ring to my collection and had one of…read morethe worst luxury retail experiences I've ever encountered. I was "assisted" by an older sales associate with glasses and gray hair who was immediately dismissive, impatient, and openly uninterested in helping me. When I asked about the Starburst collection, she offered minimal responses and refused to let me try on any pieces, making it very clear that my presence was an inconvenience. Her tone and body language were condescending, as if she had already decided I wasn't worth her time. This level of service is embarrassing for a brand that positions itself as high-end. No customer should be made to feel unwelcome or judged for wanting to browse or ask questions. This experience left a very poor impression of David Yurman, and I will be taking my business elsewhere. The associate I dealt with is in serious need of customer service training.

From the owner: Now Open: Our New Location in Palm Beach!…read more Since 1980, David Yurman has defined jewelry for all lifestyles through unconventional artistry. Using the finest precious metals, rare gemstones, and innovative materials, David Yurman's master craftspeople make jewelry and timepieces of enduring quality and beauty. From iconic Cable bracelets to inventive new creations, these designs for women and men express effortless American luxury and superb craftsmanship.

I do not normally like to leave a bad review, especially for such a high end store but the…read moretreatment I received here did not live up to what I would expect from Van Cleef. I called the 877-826-2533 e boutique # before visiting the store as the store was about a 40 minute drive. I knew I wanted an Alhambra bracelet and was inquiring on the 877 # some questions before heading to the store. I got to the store mostly knowing what I wanted and the door was locked, but a man opened it for me. I had a woman come up to me and I let her know I wanted to shop for and look at a few Alhambra bracelets as well as their new Ladybug bracelet. She sent another woman out to help me and told me that the only Alhambra bracelets that they had were the ones they had out on display with the diamonds and they were out of stock on all the other ones. She then brought over the ladybug bracelet because that was in the display case, and I knew that was in stock, and I tried it on. I was not crazy about it as I really wanted the Alhambra in blue, white MOP or another color I can not think of the name. She even went on to tell me that the ladybug could not get wet and could not even get hand lotion on the ladybug or it would ruin it (something the e boutique and Miami store told me was not accurate) She did not offer to order anything for me, and did not offer me any advice at all and was quick to be dismissive . As I am walking out I see the other woman over there with ladies drinking champagne and I was not even offered a glass of water. I get offered water at a bare minimum at any high end store I walk into. I called the 877-826-2533 e boutique on my way home and they put me in touch with a lovely woman names Maryna from Miami Design District who took the time to talk with me, send me photos of the colors available (or available to order as they have some out of stock) and emailed me a link to pay for it all within 5 minutes of the call. Someone from corporate should really look into how this store handles some of their walk ins. I had on yoga pants and a t shirt and certainly felt judged.

Most beautiful, very sturdy or they fix anything even 10 years after anything happens. Don't get…read morethe fake, everybody will know.

I own a Tank Francais watch from the early 2010s and have been planning to have it go in for the…read morefull work up. (Which is recommended every 10 years to ensure the watch is in top shape.) I had put off the service for a while due to other responsibilities or priorities and decided to take it into the Palm Beach location while there after Christmas. This location is located in the same plaza as Saint Laurent and Hermes, along with other stores and brands. There is parking and valet parking but keep in mind when you go that you may need to circle for a spot, especially if you go during a peak time. It's a beautifully laid out store with a great variety of jewelry, watches, accessories, and some stationary items. Because I was there the day after Christmas, I put my name on a wait list to see the watch maker. It took some time as there were people ahead of me, but when the watchmaker was available, he was professional, knowledgeable, and pleasant. He explained the timing, details of the service I was requesting, and where the watch would go for service. I felt confident and decided to go ahead with the service. He promised to keep me in the loop throughout the process. Around early February I received a call from the watch maker saying my watch was back from being serviced. I drove down around store opening and was able to receive my watch back promptly with a travel pouch to carry it in. When I went to pick up my watch on Friday, the store was quiet and not as busy as the first time I went. (I spoke with a clerk over the phone prior to picking up my watch and she explained that week days were quieter and often one did not need an appointment - she explained weekends and holidays are busier.) The store is a beautiful location and has a lot of natural lighting. They did an excellent job with my watch and I was pleased with the work.

omg go here and ask for Carolina!!!! she was AMAZING. extremely knowledgeable- told me the history…read moreof pieces that i was picking. so sweet and helpful. this was my first time at this store and i will most definitely be back. i drove an hour to visit this store it is beautiful. I hope to be a long time regular for Carolina.