Service is great. The prices are reasonable especially if you watch for offers in the app. I…read moredropped off a pair of pants ($5 with promo) and forgot about them. The store called me a few months later. They were still smelled fresh.

Tide located on 4890 Davis Blvd Kings Lake shopping center…read more Excellent value; best try cleaners My clothes look great Exceptional customer service Best new business to open in East Naples Convenient location Kelsey the GM is best, knowledgeable and caring Being a full time resident I plan on using Tide Cleaners for my dry cleaning and laundry Vito

$44 for 5 men's dress shirts. They are so expensive. Have gone here for 3 years and it gets more…read moreexpensive seemingly every time I won't be back.

The customer service experience fell short of expectations. A system error caused a delay in the…read moredelivery of a Friday morning order, which was particularly inconvenient as I was leaving that Friday for the season. Although they offered to ship the items up north, it was not a feasible option for me as I have a set of clothes that I like to keep at my condo here. I requested delivery to an alternative Naples address on the following Tuesday, providing simple instructions. However, the items did not arrive, and they attributed the delay to another system error. The person who was doing a favor for me waited all day at their home just for nobody to show, or even give the courtesy of calling me on the phone to say they would not be showing up. My request for compensation on a $30 order was denied, with management claiming that the issue was beyond their control. Although the technical glitch was not their fault, they failed to acknowledge their responsibility for ensuring the smooth functioning of their system. The manner in which they addressed the issue lacked professionalism and was perceived as rude and unaccountable. I was told 200 other customers didn't have a problem and that I was the only one who wants something for free. While they may have attempted to reassure me by citing the lack of similar complaints from other customers, it came across as dismissive and invalidating. Whoever answers their calls and text messages needs to learn it's not what you say, but how you say it. Please work on your interpersonal skills, particularly in addressing customer concerns with empathy and tact.

They do a fantastic job. The service is great and since they clean on the premises often times the…read morecloths are ready in 1 or 2 days!!..Best place since we moved to Florida! Prices are very reasonable!

If you only need basic dry cleaning and don't have any time constraints, this place is probably…read morefine. I brought in three items with minor alterations and it took over a month to get my items back and three separate times of going in and every time they would not have the alteration done. I had them alter straps on a dress and it was one of the worst jobs I've ever seen and I basically had to throw the dress away. I wanted to cry, I loved that dress. Every time I was in to pick something up, there would be other people there complaining. I should have known not to use them by the customer responses when I was in the store. Unfortunately, I learned the hard way.

they are cheap and do an ok job. but, the girl that rings you out has no class or manners. I…read morewalked in there, and she did not even acknowledge me. I told her typically people say hello, how can I help you when you walk into a business. she looked over at the old man sitting down on the other cash register and she said I said hello, and he actually backed her up, and I said well I am sorry I did not hear you. In the most RUDE condescending tone she said IT SOUNDS LIKE A YOU PROBLEM wow. And get this, as I am walking out a man walks in to pick up his stuff and yep she just stood there, and did not greet him...just no class, no manner, or customer skills. really it is very sad

This business is not 1 Hour Professional Dry Cleaners. It's name is Martinizing Dry Cleaning. It's…read morea locally owned franchise business that has been in business under this name since 2019. They don't offer 1 hour cleaning, however, they can do same day service. If you drop off your clothes by 10:00 a.m. they can get them back to you by 5:00 p.m. that same day!!!

I originally thought this would be a great place to get alterations done. I spoke with the lovely…read morelady that helped me out two weeks ago. I pointed to my dress that had big pulled apart in the inseam. She told me the price which I thought was expensive but I just wanted both sides fix. While this might not be a review towards the Tide Dry Cleaners since they take alterations to a different company. I believe they should at least check to see if the job was done correctly. Let me say all staff was pleasant and happy to help. I didn't even care that it took two weeks to get my dress back. I got to my car to see how it looked. Left side of the dress was great. When I went to the right I noticed it was not fixed. I just paid $20 to fix plus $15 to f and clean my dress. I honestly thought about telling the staff. I didn't want to deal with the hassle of waiting another two weeks for my dress and had to rush to a meeting right away. So I left in good terms and will not return to this establishment. If anyone knows of any other cleaners who do alterations and are fast in the Naples location please let me know. Update: I spoke with Amanda who had emailed me the same day about my incident with my dress. Amanda was professional and very apologetic! I was not expecting an email and a call right away. I was not expecting her to also be so generous. This in my opinion is outstanding customer service! I understand mistakes happen. I am just so happy to get my dress fixed! Thank you Amanda!

Went to have my closed dry cleaned. Arrived at 9:05 and was told I had to be here before 9 in order…read moreto have my clothes dry cleaned. Worse service ever and had to buy clothes for work. DO NOT GO HERE!

Great dry cleaner. Always does a great job on Rocky's clothes. Everything is always done on…read moretime. Great staff! Thank you

Gave a quote one week with a scheduled time for the following Saturday. Showed on time and cut the…read moreprice because it was easier than he thought.

Great business. Owner was very attentive and his prices are fair. I need alterations and he came…read morethrough in a very timely manner. I would highly recommend Alma to anyone in the area.

Best Dry Cleaning and fold & wash in Collier County...Alma is always happy to do anything that you…read moreneed.

Never again…read more Apparently their business model is to gouge the customer the first time and not care if they ever return. I took in a warmup jacket for a simple zipper replacement. This would be about a $20 job at home. At this joint, $47! I was stunned when I picked it up. The lady at the counter said she always tried to warn people about the price when they drop stuff off because people are often angry when they pick things up and it costs a lot more than they were expecting. Hell, I could have thrown it out and bought a whole new warmup set for less! So save yourself the headache...don't go in the first place.

Dalva is the BEST seamstress in the world seriously!!! I'm speechless .. i gave her a midi dress to…read moreturn into a formal long dress for a wedding and she blew me away Very neat and clean AND she finished it in a timely manner!!! I will deff be going back to her for sure

Marisa at the Fashion Fresh Strand location is a miracle worker! This was my 2nd visit with a…read moreseemingly impossible stain to be removed. Once again, removal of a stain that we had no idea what it was. First class service. Highly recommend!

Fashion Fresh has been my trusted dry cleaner for over 10 years and Donna has been a familiar and…read moretrusted face. Thank you!

Very nice and did a great time with both of my comforters. I picked them up a couple days later.read more

Very efficient, courteous . Delivery was on time. Everything was very well handled. .read more