Wonderful experience! Drove up, waited for about 2 or 3 minutes before the cars in the bay left, and was signaled to pull in. Asked for the most basic oil change and requested to use the $15 off coupon. It was scanned without any issue. The attendant was extremely efficient, polite, and professional. They pumped up my tires, did other vehicle checks, and showed me that the oil level was full via the oil stick. The whole process took less than 20 minutes. With the coupon, I ended up paying $73. I was asked if I wanted to check my fuel lines as they haven't been cleaned for over 12 months- a $99 addition. I politely rejected, but may be coming back for this, as the attendant said it extends vehicle life. They were so polite and helpful. Definitely will be returning to this spot. Thank you! PS. If you Google Valpak or their website, Valvoline seems to always have a coupon there! read more

Valvoline Instant Oil Change - Coupon for oil change at Valvoline - Oil Change Stations Near Me - Edison, New Jersey

I visited for a routine oil change, but during the process, the associate lowered the hood support bar in a way that scratched the hood of my vehicle. Immediately after noticing the damage, I contacted Valvoline customer care. I was placed on a three-way call with the store manager, who--before even reviewing a single photo--dismissed the incident by saying it "sounded like a rock" caused the damage. After I submitted photos and went in person to speak with Matt, I physically demonstrated to him how the bar lined up exactly with the scratch. He acknowledged this at the time and told me he would follow up with quality control by the end of the day. Later, I received another three-way call with Matt and customer service, only to be told my claim was denied because video footage supposedly showed no damage. When I requested to see the video, I was refused. To make matters worse, Matt contradicted what we had just reviewed in person, suddenly claiming the bar did not match, despite my clear demonstration. This behavior came across as evasive and dishonest. My car is brand new, and I know every detail of it. The damage aligns exactly with the hood bar, and I also have supporting video evidence of my own showing this. Instead of being treated fairly, I have been dismissed, gaslit, and denied transparency in the review process. Not only have you lost a LOYAL customer but youve tainted my entire experience of trusting a company with my money. read more

Valvoline Instant Oil Change - Scratched hood by young employee - Oil Change Stations Near Me - Edison, New Jersey

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Came for an oil change, and was in and out within 15-20 minutes. No fuss, just straight up efficiency. We chose the $79.99 oil change because my car is over 10 years old. No major up-selling, just called out a couple of things (suggested the fuel system cleaning service for $99.99, and topped off our transmission fluid for $4.99). Very satisfied with the service, and very appreciative of the transparency and professionalism. Thank you so very much! Will be coming again. read more

I went with my daughter today--she needed an oil change on her car and also, her headlight seemed very dim. We brought it here, and got in right away. The very friendly guy, Matthew I think it was, (who has a beard) said I'll take a look at the light, no problem--he took the bulb out and saw that the previous person had put it in wrong, so he put it back in correctly. Thank you so much for that Matthew, since her headlights look so bright now at night. Everyone was so nice here and helpful. We were really pleased with this location, especially the helpfulness of Matthew. read more

Great oil change service at Valvoline today, Edwin explained their different oils and the one he recommend for my. I wish I got great service like this everywhere I spend money. Thank you I will definitely be back read more

Went back last week and it was good again. nice and courteous service.. refilled my cars oil, filters, and transmission fuel. luckily had some coupons off valvoline emails. do subscribe to them to get coupons, and you can save some money.. overall a good experience. read more

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Been going here a couple of times and it's been great so far! The techs know what they're doing and they never really push for any extras which I appreciate. read more

So I have came here about 7 times now between mine and my wife's car and they straight to the point they're friendly fast and they get the job done. No complaints will continue bringing mine and my wife's car here. And you can also always find a coupon online read more

First time coming here for my oil change and it was a great experience! Michelle was exceptionally helpful, thorough with what my car needed and even at 5 pm, she was pleasant! read more

They did a great job with servicing my car. Fast, efficient and thorough. Prices are a little high but these days, where are they not ? I will definitely return to Valvoline instead of dealing with the nonsense of the dealership where I bought my car. read more

There the bomb. Need my car worked on they were professional and quick. Went through the whole check list. Took care of business. Excellent read more

Valvoline Instant Oil Change - Inside my ride while being worked on. - Oil Change Stations Near Me - Edison, New Jersey

I love this location of VIOC. I've been coming here for the past few years with my car and it's nice to see familiar faces every time I come in. There's never a long wait to get my car in for an oil change and the guys are efficient with keeping the cars moving if there was a line. They're good with explaining what's going on with your car, what to look out for and I love getting the report of what to expect to keep you on track what service to expect when your car reaches x-amount of miles. I will say they are very strong with selling their wipers and it's awkward every time I had to turn it down. But other than that, the staff here is great and I will keep coming back. read more

Awesome place. They were quick and efficient. And I stayed with my car. The service was great. I definitely recommend them for speedy good service! read more

CJ and Anton were a huge help! We came in for an oil change and they honestly told us all the information, without trying to up charge. They changed our wipers, and informed us of what was due for next time around whenever we wanted to get it done. We were also told about a low tire, something we didn't even know, and they were all very personable and attentive. 10/10 recommend. Definitely coming back! read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Edison, New Jersey

Super fast service Anton - explained entire process No up selling, just honest information Highly recommend read more

I don't like being strong armed into buying wiper blades or air filters at oil change places. I do all that myself, and no matter what I say to the associate, I get this look like they don't believe me. For that reason alone, I try to stay away from quick lube places like this. I have a mechanic I know and trust, and I like to give him my business. However, I know part of the job at quick lube stores is to try and upsell from just an oil change, so I go in prepared. I saw a LivingSocial deal for a cheap oil change and, knowing I was overdue, I begrudgingly went to Valvoline. First, the associates are all chatting with each other and there is no sense of urgency at all. My associate was basically wandering around the garage looking for whatever device he was going to use next, whether it be to check my tire pressure or show me my air filter. I waited patiently, watching the employees all step over one another to get the next gadget on their list. When all was said and done, they still charged me fees on top of the LivingSocial voucher. It's never easy, the whole 'quick' aspect of a quick lube place is just a straight out lie. I usually go to Jiffy Lube if I can't have my mechanic change my oil, but there were no current coupons at Jiffy Lube. So I took to LivingSocial and decided to give Valvoline a try. I suppose I am glad I gave them a try, because I know I will not be going back there ever again. Cross that one off the list, stick with what I know. read more

Not only did Justin help me out with my oil but the assistant manager William helped me install my windshield wipers when no other place would do it. They're very personable there and you just feel really comfortable knowing your car is safe with people who know their craft. Will go back!!! read more

Initially scheduled with Firestone in Linden and Woodbridge only to be utterly disappointed by both locations that can't manage the demands of their customers. Went to Valvoline in Edison given the good reviews I've read online which I can attest were all valid. Got in line, took me next, recommended services after taking my info, mileage, and needs into account. Fair and honest and pleasant to deal with. Changed my oil and air filter. Got me in and out in less than 30 min. Awesome. Thanks, fellas!!! See you in the next oil change! read more

I think this place was way too expensive. I went during my lunch break one day. It took almost 40min and everything was much more expensive than where i normally go. The service was very good tho. Very polite people who were able to amswer all of my questions! read more

I needed an oil change in my 2018 Honda Accord. Went to Valvoline in Edison, NJ. Pretty expensive service. The full synthetic oil change cost me $70 even after a $15 coupon. (And does not even include some additional goodies like tire rotation) They charged me $43.99 for a new cabin filter, which I thought was quite on the higher side. The personnel there were very polite. No complaints about that. Service was quick too. The high cost put me off. Need to remind myself to book an appointment with my dealer well in advance next time. read more

Went in for an oil change, the actual oil change didn't take long but wait to get the oil change was long. They were efficient, friendly, I didn't feel like things were being rushed, they were also explaining as they were doing the different checks. They advised the two things I needed to change but weren't pushy about it. read more

I always feel comfortable coming to this shop. I feel they are honest with the services that need to be done. Matt, the manager, has always been working on my car the past couple of years. He's always taken care of my cars' needs. Very professional business. read more

Was a little skeptical about this place first, but overall I'll be back. Oil change took about a half hour in total but the entire time I was learning! Matt didn't trying to sell me anything I didn't need. Was honest and extremely helpful! Will definitely be back. read more

The workers here are always really nice, and you can normally get in and out within 30 minutes. These types of places are always pricey but there's usually a coupon in your local mailer for at least $10 off so don't forget to bring it with you. Never go on a weekend, your best bet is middle-of-the-week mornings to avoid the line. They usually don't try to push me to buy services I don't need but I've found that they've sometimes overdramatized things with my car. I also notice that whenever I go (7th time now), they feel the need to explain how my car works and how oil changes work...how to turn my car off...what an engine is...I hope they say this with everybody and not because of my gender and/or perceived age but I'm giving them the benefit of the doubt... read more

Amazing service! Today the assistant manager (dan) helped us and he was very polite and helpful. I appreciate the customer service! Thank you! read more

Cheapest Oil Change is $33. There are two other costlier options - $55 and $74. Big plus - Open on Sunday till 5PM. Drive-thru oil change, which was a first for me. Matt (my oil changer) was polite and friendly. Not as fast as I thought it'd take. My oil change took about 30 minutes. After finishing, they show you the oil level on the stick. One Negative - They did not add windshield wash fluid even though my receipt said they did. That was disappointing. read more

Valvoline Instant Oil Change - Valvoline Oil Change @ 24 Parsonage Rd, Edison, NJ 08837 - Oil Change Stations Near Me - Edison, New Jersey

Fast, easy and best of all no corporate up selling of stuff I don't need. Clean washrooms too.

I've been here a few times, each time with different people helping me - most recently Sam. I cannot say enough great things about this location. They are all super friendly and helpful. Highly recommend this place for an oil change, hopefully you'll get Sam. read more

This valvoline location has a wonderful and efficient staff. They were thorough and very pleasant to interact with. Service was completed in a timely manner while I waited in my vehicle. They completed an oil change, check all my lights, checked fluid levels, and checked under my hood. I was just a little disappointed that my tires were not checked. I'm sure if I had mentioned it, they would have gladly completed this as well, however, I was mainly there for an oil change anyways. read more

Misleading prices full of up charges. Charges extra for a "screw" in filter. Full service oil service just turns into a continuous no of unnecessary replacements read more

I drive my car 60 miles everyday for work, so I get oil changes pretty frequently. I rely on places like Valvoline, as they are open later hours which works well for my schedule. I was skeptical of this place at first, but thought it was worth a shot to give them a chance. I found a Groupon for $52 for full synthetic, which was a decent price. I came on my lunch break and it only took about 20-30 minutes in total. I sat in my car while they were doing it, which I thought was nice. That being said, it is definitely expensive if you don't have a coupon. I probably wouldn't go here and pay full price. As with most of these places, they try to upsell you and get you to buy other services. One thing I thought was cool was they tested my battery and gave me a receipt showing how much life it had left. Definitely useful and now I know I have to get a new battery. The manager, Matt, was the one who helped me out with my car. He was very friendly and welcoming and stated that if I had any questions to give him a call. I felt like he was trustworthy and honest, as well as being customer service oriented. All in all, it's a decent place. I would recommend it if you are looking for somewhere to get your oil changed last minute. read more

Got an oil change once there but felt like they didnt want to work. Assistant manager working says he couldn't get my Donlen fleet information from computer. It was on my receipt from previous all change I felt I just didn't wanna work they don't seem very friendly here. read more

We recently moved to the area. I am always hesitant finding a new place .The owner was simply great,albeit quite a wait. How often does someone tell you you do not need work. I asked for tire rotation and was told no need. Also I was told the air filter was fine, wait till next time. I found a keeper read more

Such a rip off. $85 for an oil change. 3 stars cause the service was super fast (in and out in 15 mins) and because Lisa rocks! and i loved seeing a female when i pulled my car up. Knowledgeable and polite and sweet! Id come here and get ripped off again just for Lisa! read more

This place has very quick service for oil changes. All work is done when you're sitting on your car. The staff is friendly, but they really do a hard sell on you for additional services. Their over-agressiveness to get more work done is the only reason why they don't get 5 stars. If you sign up for emails, they usually give decent coupons for future visits. read more

I had a great experience here. There were cars in the bay ahead of me so there was a bit of a wait but nothing crazy. They came out to talk to me and discuss what I was there for and how my coupon worked. It was nice to know they knew I was there waiting. Once it was my turn they explained everything they were going to do and after they checked everything out what they recommended I had checked out before my next visit. I would recommend to a friend! read more

They told me that the place I went to previously had put a gasket that was too small on my drain plug, and because the gasket was too small, it had been cut to fit around the plug, leaving an area with a gap around the gasket. They said they would replace the plug and gasket for free, which is nice, but I don't know if this is true, or if it's something they tell every new customer that cones in there. I'm a little skeptical because I have no way of knowing what the gasket was like previously, or if they even replaced it. I must say, though, they were very polite and professional, so my first impression is positive. (That is, as long they weren't feeding me a line with that drain plug thing). read more

I went here today and was in & out. They changed and checked everything they were supposed to. All of the workers were very nice and funny. I loved not having to get out the car & they were very thorough. I will definitely be coming back in $3,000 miles read more

In the past I've had an excellent experience at this Valvoline store on Parsonage Hill Road in Edison. And for a quick oil change, I think it's still good. But I was told yesterday that I needed a new battery, and that I should change it before the winter comes. It would cost $100--plus. This struck me as suspicious because I have a relatively new car (2016 Honda Accord) so I declined the battery, and then had it checked by my regular mechanic. He told me the battery was fine, fully charged--and showed me the readings to prove it. This left me feeling that I had been hustled by Valvoline, and I pass on this warning to other customers. Beware! Stick with the oil. Check somewhere else for anything beyond the basics. read more

I am writing this on my daughter's Yelp account since, I do not have one. The team at Valvoline Instant Oil Change is super sweet and helpful. They give speedy and efficient service. I have brought both my cars here and, they have never failed me. Quaqin was wonderful and helped make my experience even better. read more