This shop and everyone that works here is Amazing! Without them I don't know what I would've done…read more First off, my truck broke down about 23 miles out from there location off of I-40. I called them from there and Josh was nothing but a nice and honest. He called me back within minutes with a quote on the repair. My insurance company towed it in to their shop and in 15 minutes being at the, we had an exact estimate in our hands. The mechanic in the back was honest and helpful explaining the situation and what not. They were closing for the day so we locked it up and not being from here, we had to find a place to stay and find a ride. Well every employee at this shop checked on us and made sure we were OK and if we needed a ride they would give us one. Well the owner himself, Terry gave us a ride to a nearby inn. He even walked in with us to make sure we had a room before he drove off. Next morning we stopped by the shop with my situation and Terry and everyone there kindly worked with us. They helped us so much and one day I will return the favor. All in all, this shop is nothing but the best. They definitely have their priorities straight and their customer service is amazing. I wish I could do more for them but I'm hoping that this review will get the word out bout their shop and that they're are great people out there in the world still. Thank you so much for all your help and kindness. I really appreciate it.

They'll still charge you a fee even if you know what's wrong with your vehicle, on top of that the…read morefee is separate from the bill from fixing your vehicle. Got hung up on twice, completely unprofessional.

Use these guys for reliability and a great price! I wouldn't use anyone else to work on my…read morevehicles! Tim is one of the nicest guys and will go out of his way to make sure you are satisfied!

Some issues developed with our vehicle after the recent freeze. I asked for recommendations for an…read morehonest car repair shop and settled on George Barton. We couldn't be happier that we chose this repair shop!Excellent, fast service! I am so happy with the communication they provided regarding diagnosis, estimate and repair. I would highly recommend George Barton and already have. We won't take our vehicles anywhere else.

This shop is amazing!!! We were traveling from Florida to California August 2026 and our brake…read morelight on our Honda pilot came on! We were obviously stressed out by being out of town and thinking a car repair would be a fortune!!! Bring in Chris and Blaine! These 2 young men were amazing and HONEST!! They ran a diagnostic on our car with a scanner and didn't find any errors. I can't remember which one of them tapped the emergency brake but the light went out. I then came back on and he did it again. Again it went off. He took the car for a ride to test the brakes and all was fine!! He said we were good to go and the warning light shouldn't come back but if it did just hit the emergency brake. We tried to pay them and they said no we didn't do anything to fix the car. They were both professional and knowledgeable. We have thanked God several times for leading us to Joe's shop! They again are honest and have integrity which you don't often find when traveling and have car trouble.! Thank you both for being kind and taking care of us!! Highly recommend this shop!!!

Not the best experience... took my car in for AC repair and spent a pretty penny. Lasted a month…read moreand they said it was something else that went out. Wouldn't work with me and wanted another huge amount. I just thought that my mechanic would take care of me and that I didn't need to be an AC expert.

Square business. I actually thought they misdiagnosed the…read morenoise on my vehicle, but they were correct and fixed it for the quoted price and also in a very timely manner. Great company to do business with.

Customer service is phenomenal. I was very much reminded of pre Covid world. I spoke with Sandra…read moreabout a bent rim. They were able to get it fixed like new while saving me a couple of hundred dollars. That wasn't even the best part. They needed the car earlier than I expected and Sandra came and picked it up. They also brought it back to me. I will refer all of my friends and family there for anything tire or wheel related. They are a family business that has been hidden right here in Jacksonville for a very long time.

In all sincerity, I had one of my absolute best customer service experiences at DJ's Auto Repair. I…read morereally can't recommend this shop highly enough. Here's what happened... I was coming through Little Rock, AR from Austin, TX on a road trip out to D.C. My car broke down about 15 miles east of Little Rock on an incredibly hot summer day. Not knowing anything about this shop, the tow truck dropped me and my car off at DJ's. When I got there around 1pm, stressed out from the breakdown, I immediately received attention and was told they could start working on my car the same afternoon. I told them what happened, that my engine had starting smoking while on the road, and then they told me to relax and that they would figure it out. Here's where it gets good: Don, the owner of the shop, LET ME BORROW HIS PERSONAL TRUCK SO I COULD GO GRAB LUNCH. Sorry for all caps, but really, that's correct and it still amazes me - after arriving and telling them about my situation, I asked if there were any lunch options within walking distance, and then Don handed me his keys and said "just use my truck to go wherever you want in the area while we work on your car". So, I did. After I got back from grabbing lunch in Don's truck - about two hours since first arriving at the shop - they had figured out the problem: a previous mechanic had done a poor job installing the car's water pump, which lead to the engine overheating. The repair would require several hours of labor and it was mid-afternoon, meaning that my car would need to stay overnight... so Don PERSONALLY DROVE ME TO A HOTEL in downtown Little Rock. Seriously... the guy took time out of his day to make sure I got to a hotel that was at least 10-15 miles away from the shop. It was his idea; I didn't ask for the ride, he just offered it to me, without any conditions. And the next day? He PERSONALLY PICKED ME UP FROM MY HOTEL, and DROVE ME BACK TO THE SHOP. Again, totally his idea. When we returned to the shop, they had fixed the problem, and then helped me communicate with the previous mechanic about the faulty part, which ultimately led to me being reimbursed by that previous mechanic. I was in my car that day, driving away, returning to my road trip. I have driven the car approximately 5,000 miles since then, all without issue. These guys helped get me out of a stressful situation, and everyone involved was competent, attentive, friendly, and helped make me feel cared for. And THAT is ultimately what good customer service is: making your clients feel at home doing business with you. These guys knocked it out of the park. I would absolutely do business with them again!

my car died late in the day and this shop was the only place nearby that was still open and had the…read moreresources able to take my car. towed my car here and their parking was filled with vehicles. multiple tow companies called told me they recommended this shop. the shop said they'll have it diagnosed by the following day, I didn't hear from them near the end of the business day so called and they said they'll have it diagnosed and contact me the following morning, which they did. the estimated price is on the higher side for the average estimated cost. they said they could get my car done by the following day by afternoon. l ended up cancelling additional service. the part for my car already arrived and they had to return it and didn't charge me extra. I ended up just getting a diagnostic with them and they ended up charging me less then estimated. all the employees talked to was very polite and patient. they sent way too many advertising and surveys to both my phone and email after was done with service with them. even after I left reviews and feedback, they kept sending more, feels like continuous spams

Got all new tire on our Jeep Wrangler, I asked on a local city website who was really good and fair…read moreand honest in town for good service lots of tire dealers and a huge majority of replies said Austin Brothers...They were right!

My family has been using Austin Brothers to service our fleet of used cars for 20 years now. They…read morehave proved themselves trustworthy over and over again.

Customer experience was excellent. Matt is always helpful and friendly. Their customer service is…read morein a different level. Matt goes out of his way to explain the features of the tires, the services that they offer and what goes on behind the scenes when the vehicle is being serviced. Kudos to Matt! Nokian One 2022 Lexus RX350 235/55R20 102V

been using them for years. nothing but excellent service. Get my oil changed and purchase tires for…read moreboth vehicles.

Highly recommend! I…read morewas in a tough spot while traveling from out of town with my camper when my vehicle broke down. They got me in quickly, diagnosed and fixed the issue, and even delivered my truck back to my campsite. The customer service was outstanding from start to finish. I truly appreciate the extra effort they went to in order to get me back on the road. If you're looking for an honest, reliable shop that genuinely cares about its customers, this is the place to go!

The customer service here is great. They were very polite and thorough, but I unfortunately I did…read morenot end up having any work done. I was traveling and my transmission went out. I knew this was a pricey problem. Well, the estimate took a bit longer than I expected and ended up including more repairs than I was prepared to make. I couldn't swing it. After spending a few hundred dollars for them to tell me how many thousand it would cost, I took my vehicle back to my hotel to make a few calls and shop around. I was able to get it all done in less than 24 hours at a nearby specialist for half of the Christian Brothers' estimate. Again, the guys there were great, and I do believe they usually do pretty good work. However, based on what I've heard from family and friends, they are one of the priciest shops in the area. Sometimes you get what you pay for, but always shop around if you can.