I enjoy bringing my car here for an oil change, I usually go grab my iced coffee beforehand and…read morerelax in the waiting area with the fresh air while Erick does my oil change. He always provides genuine service, thank you Erick!

Called asking how long oil change wait would be was told there was no wait. drove over there saw no…read morebusiness but lots of cars saw nowhere to park or where to go or any information. I really want to support small businesses that are local to me, but I can't find you

Drew was absolutely amazing! I stopped by Valvoline after my tire sensor light came on and needed a…read morequick tire check and air fill. Despite the 90-degree heat, Drew was friendly, professional, and genuinely helpful from start to finish. He thoroughly checked all of my tires, added air where needed, and went above and beyond to make sure my vehicle was safe to drive. What stood out most was how much he genuinely cared. Even while working on Father's Day, he took the time to explain things and emphasized the importance of keeping my car safe for both me and my son. It's rare to find someone who combines efficiency, professionalism, and outstanding customer service so effortlessly. Drew's positive attitude and dedication made a stressful situation much easier. Valvoline is lucky to have him--he is definitely promotion material. Thank you, Drew, for going above and beyond!

I explicitly said the tires needed to be pumped since the psi was a bit low. One of them was low…read morethat the tire warning light would come on occasionally when the weather gets cooler or hotter. At the end of the service I asked them if the tires were pumped and they confidently said yes. They were not pumped. All the psi numbers on my dashboard showed the exact same numbers as before I went in for service.

Came here for them to fill up my tires this morning and they were super helpful and friendly. I…read morewould recommend them to anybody

This particular location has yet been the fastest in and out service. This young team of ladies are…read moreon top of their game! I was very excited to see such a well organized working team/working machine all in sync. Great job Ontario location

Was working two gentleman at this location (Jorge, and another guy, didn't get his name but had a…read moresofter tone of voice) this past Saturday (05.09). Only ding I'll give is that no one was available at the front counter for about 5 minutes, even though I was trying to check in for my appointment at 10am. However, once we did get down to business (was coming in for a free pre-trip inspection, along with replacement of wiper blades, and a set of snow socks to travel through Colorado compliantly), everything was professional and thorough. About 30-45 minutes after service began, the soft spoken gentleman came back to discuss the alignment of the wheels; apparently majority of them were approaching the recommended thresholds and is thus recommended to realign them to maximize fuel efficiency, especially for a 1800 mile one way trip. This cost about $160; snow socks were about $120. Towards the end of the visit, Jorge courteously went to discuss snow chain options (between the traditional chains and the snow socks), and we chose the snow socks (good to have, good to put on for last resort, and easy to return for full refund). All in all, the visit totaled about 1.5 hours, but I felt the value both in time and money was well spent, as I left with the peace of mind that the wheels are better prepared for the long journey ahead. I should note that the fuel efficiency after the visit was lower than expected; however after doing additional research, I found this to be because of the new all-season tires I got the month prior; apparently the new treads ironically drag the vehicle more, thus creating that deficiency. As the tires wear down, fuel efficiency will level out. A bummer, but good to know all the while. Thanks guys!

Basically they pick an choose what tires to fix with there FREE TIRE REPAIR SERVICE the mom & pop…read moreshops charge $10-15 for a patch or plug just in case you don't get the fix at LES ScHWAB go to them they fix anything Came in for IG there FREE tire service where they supposedly fix nails and whatever else can be wrong with a tire, I was told my tires are cracking an even if he was too patch it up he still couldn't repair it because my tires are cracking, RATHER ITS A PATCH OR A PLUG there was no air leak tire wasn't bald but that's FREE SERVICE for you

I'm not usually one to write reviews, but when you come across someone who genuinely wants to help…read moreyou instead of just get paid, they deserve the recognition. Jorge is the best! AutoZone was no help and gave me the wrong information. Crown Toyota wanted me to leave my car for 3-5 days just to run a diagnostic--and charge me $210 for it. Jorge? 20 minutes. He found the problem AND the solution. Turns out it was my battery, even though AutoZone was adamant the battery was good. The best part? When I asked Jorge how much I owed him, his response was priceless: "Have a nice day." That tells you everything you need to know about the kind of person and business you're dealing with. Thank you, Jorge! You've earned a customer for life. No doubt--you're the best shop in Rancho!

Really good place! They're super effective Jailen was super helpful when I had tons of questions…read moreabout my car! Definitely recommend

I've been coming to this shop for many years and they never disappoint! Just be honest and…read moredescribe what's wrong or what you need them to do to your vehicle and they'll get it fixed. Highly recommended!

Still waiting on a quote I requested through Yelp -- it's been over a week with no response. I…read moredecided to stop by in person for a smog check and was simply told, "No." I ended up going down the street to MENA SMOG instead. I guess AA Smog doesn't do smog checks anymore. Maybe they should update their name to AA No Smog -- or at least start responding to Yelp messages and phone calls from customers.

It all started when I called and asked questions. The receptionist was so friendly and attentive…read more She answered all my questions. You could just imagine her smiling over the phone. When I went to the location it was a wonderful experience! Every single person working there was so nice and professional. They explained everything that they were doing. I was treated with the utmost respect. I highly recommend this location.

I had a great experience at Valvoline for my oil change. The service was fast and super efficient…read more-- I was in and out way quicker than I expected. The staff was professional, explained everything clearly, and didn't try to upsell unnecessary extras, which I really appreciated. The price was reasonable for the convenience and quality of service. If you're looking for a quick, straightforward oil change without the hassle, this is a solid spot. I'll definitely be back for routine oil changes.

Low cost, very convenient, extremely friendly…read more Great work, done on-time. Would definitely recommend.

Ended up getting my 2018 CRV towed here after my battery was smoking on my way back from Santa…read moreBarbara. The team was so helpful is diagnosing the problem, was transparent about everything they did & how much it cost. I was out in 30 min! Would 100% recommend to anyone & everyone. Speedy & phenomenal service

I had an excellent experience with Gerry and Ethan. They were professional, kind, and provided…read moreoutstanding service. They even caught a leak, which I greatly appreciated and could have become a much bigger issue if it had gone unnoticed. What really stood out to me was how accommodating they were to me as a mom with my children. They made it possible for me to take care of payment right from my car, which may seem like a small gesture, but when you have kids with you, that kind of consideration makes a huge difference. Thank you both for going above and beyond! I do want to mention one concern for management--not as a reflection on Gerry or Ethan, because they were wonderful. On extremely hot days, I was surprised to see the working conditions these men are expected to work in without fans or another way to help keep them cool. They work hard and represent the company very well, and I truly believe management should make sure their employees have adequate equipment to work safely and comfortably in extreme heat. Five stars for Gerry and Ethan and the excellent service they provided. They deserve the recognition!

Fast, friendly service. I got an oil change and was in and out in 15 minutes. Would recommend.read more