Got me in and out quickly. Reasonable price with the correct parts. Friendly service technicians.read more

The business prides themselves on honesty. They can do a little better when asking them a yes or no…read morequestion regarding pricing. That being said, I still paid less than expected so I will be returning. The service was fast and I'm still rolling so all is well that ends well.

Walmart service center does not hold up their promises of service.... I had spoken to someone at 11…read morein the morning about getting tired in the evening and they informed me they were open until 6 PM I showed up at 5 to them closing the doors and telling me I would have to come back another time after I stated that I had spoken to someone and needed my tires done their tech. Told me he wasn't doing my tires and to fuck off, at which point I asked for a manager who was unhelpful and me being visibly upset was assumed to be a threat and the police where called on me for making a scene as the manager put it.... will never spend another dollar in any of their stores weather it be service or groceries, disgusting customer service can't even buy tires while black!!!

I moved from California to Ames and needed a place desperately to change my cars oil. I drive a…read morePrius so I wanted to find a place that was also Prius friendly. I was greeted through the microphone and they recommended some great options for my car. As soon as I stepped out of my car and into their lobby, I was offered coffee and some other beverages. They had a clean and well put together lobby unlike any other place I've been. The service was great! Before they wrapped up, they brought me out to do a quick run through and offer a couple of suggestions before leaving. They kept it real with me and offered services that the car genuinely needed. I never felt pressured. I also love the report they send you with recommended services so you can keep track! The free vacuum is a great perk as well! Challenging when a lot of people are using them but worth it. Sometimes some vacuums didn't really work so you just had to figure out which ones worked fine. Took my car there a few months ago when I moved back to California and they did a great job!

Tuesday 5:30 pm I waited 45 minutes for express oil change this place is way to slow don't waste…read moreyour time coming here would give 0 stars if I could

Back again with my daughters car. These guys are thorough and professional, they did an excellent…read morejob with oil change, air filter, tire rotation. Great value, thanks Scott and the guys, see you next time!

I have been going here for years and I think I'll be looking elsewhere or doing it myself from now…read moreon. The whole reason I went there was because they did a good job servicing my vehicle and they would wash the inside of the windows along with a touch up vacuum. Not only have prices increased but service decreased. Very Sad!

We were in Webster City visiting family. The tire pressure on our rental car was low, and we were…read moreleaving the next day for Des Moines. Dave called the car rental company, who told us we had a full spare in the trunk, and that they'd send someone to change the tire. We checked the trunk and found a donut tire, not a full size spare. We didn't want to drive on the interstate with that tire, so we cancelled the service call from the rental company. Fortunately, someone recommended Marlie's. We called them forty minutes before they closed and they were so nice! They told us to come by so they could take a look at the tire They removed the screw, patched our tire, and only charged $30. Plus, we had a really nice conversation while we waited. As a bonus, they recommended dinner at Seneca Street Saloon. We ordered pizza, and it was delicious! Marlie's is the best!

dropped off my other truckster because I didn't have time/resources to investigate a recurring…read moreproblem while fixing my primary truckster. told chad I had another-other vehicle to drive and could wait for him to work his way through the backlog. he got back to me midweek and the repair was completed in a timely manner at a reasonable price. YEA!! truck is behaving well and as the ignition control continues to not detect the annoying event it continues to get weller each day. we had some small confusion about when I could pick up, but it was resolved quickly and amicably. seems a nice place and decent folks

We came on a Saturday afternoon with no wait. The employees were personable and friendly. A full…read moresynthetic oil change was about $103 - standard pricing.

These folks go above and beyond. I'm not used to having such a light level of service from a Jiffy…read moreLube, these guys are great. The manager has a good heart and goes the extra mile.

Fast response and friendly service at a fair price. Thank you for rescuing us out of the ditch!read more

From the owner: Tolle Automotiveread more

Went here yesterday to buy some propane. Still in the lobby for a good 10 minutes and was never…read moreacknowledged. He then the Casey's pizza delivery guy showed up with pizza. After lunch to go and off to Ace Hardware, I went. Been doing oil changes here for years but never again. I was never agreed it or acknowledged.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Spirit Lake.

People of Ames+, rest assured that you have a reliable garage in this place. I have had such…read moreirritating experiences with garages over time. Almost makes me wonder how these people stay so organized, even when they clearly face challenges like being understaffed (which they are rarely, and yet still manage to deliver service at the same pace). I've never asked them to do anything more than an oil change or something very minor like that, but I'm confident that if I asked for more (and wish me luck in not needing it soon!) they'd be able to do it with the same efficiency of anything else. I especially appreciate the way they are able to stay timely with appointments. So many garages don't offer anything like that and seem incapable of even conceptualizing how to do it. Not these guys.

My car door needed a latch replacement, that was done successfully. However my $300 car speaker is…read morebusted in the door that was serviced. Me and my dad replaced all speakers in the vehicle after I purchased it, I've had them for years and they worked just fine. The speakers are built to support heavy base and high decibels, my speaker would not sound how it does today if I did not take my vehicle to campus garage. Furthermore, a couple years ago I took my vehicle to campus garage because it was leaking oil. They told me my radiator was busted and needed replacing immediately, not true. Antifreeze is green oil is not green. (The misdiagnosis was confirmed incorrect by the dealership). I should've known to not to take my vehicle there again no matter how much time has passed. But, when you're desperate it calls for desperate measures. I do not recommended campus garage.