Had my little white truck in here a couple-four years back when reverse broke. Dropped it off after…read morehours midweek and had it back two days later. Was treated with dignity and respect throughout the whole process. The work was done at a fair price and I was even offered the broken band-clamp-thing if I wanted it. The mechanic had a good look at all the guts since he had it all apart and it should be OK for a while. It's been a while and the tranny is still OK, so there you go... Back in because of late and hard shifting and high fluid levels!?! and the proprietor remembers my little white truck and it's repair. Two days later I have a factory-reconditioned valve body and sundries for a modest sum. Considering what I do to and with this vehicle it's hard to complain about spending some cash. So there you go

11/10, couldn't be more perfect and would recommend to anyone. Sean quickly responded to my request…read morefor a roadside tow. He was able to immediately accommodate my need to tow to a different location. I was charged a very reasonable price for a 40 mile tow. His passion and care is immediately apparent as he is very gentle hitching the car and securing it. Sean even went out of his way to provide a quick tow to another location nearby when my car was refused. Sean is a kind person, caring, professional and good at his job. I'm normally leery of towing services, but Sean has singlehandedly changed my perspective.

The right crew for the job. They were quick to respond to my call. The professionalism of the…read moreoperators were top notch. The communication with me was stellar always kept me informed of their location. A+++

excellent service! Fast, professional and very helpful. we got stuck in the snow during a…read moreblizzard and Mid Iowa towing came to the rescue! they were great!

Can't believe that Mid Iowa Towing is so strigent about not making excepts for a piece of paper. If…read moreyou have a crash and expect you family to handle your issues while in the hospital, don't bother. Power of attorney's or notary products are what they want, because it takes time and that means they get more money. Not everybody is a hometown boy. Request for compassion are not accepted.

Called needing brakes replaced. Dan did a great job. reasonable price and allowed us to go to auto…read morepart store and pick up parts which decreased cost

One of the best examples of customer service that I have ever encountered!…read more I was visiting the area and a friend whose family owns a lake cabin and unfortunately while driving down from the Twin Cities, a branch took out my rear driver's side door window. This happened at about 5 pm on a Friday and Lawson Auto Body was recommended by State Farm to replace the window. I called them to see if they could replace the glass while I was visiting for the weekend and while they didn't have the glass in stock, Brad took the time to stay open late just so I could drive down and he vaccumed up all of the glass and taped up the window so I could get back to the Twin Cities that weekend. He was also one of the nicest people that you could meet and he is exactly what a great customer service experience should be. He definitely helped me out when I needed it and without his kindness, my weekend would have been a lot more painful! Thank you Brad!

The staff at Kemna Auto of Fort Dodge is great! I was traveling through from out of state and…read moreneeded service. They were responsive, friendly, and knowledgeable. Thank you Natalie, Jeff, Wes, and Matt! Your kindness and help were a gift to me!

IF I could leave less than one star I would. Salesman was good but sales manager is pretty…read moreincompetent and clueless. I purchased a nice used chevy silverado that had just been through shop and had pre sale inspection with no issue found, which I have a copy of. 1 month later it developed a tick which I cannot blame them for but I took it in and they come back with 10,000 in recommended repairs, said need brakes which was a lie as I had replaced as soon as I got truck, said I needed both air filters which was a lie as their own fast lane had just replaced them, said oil pan and oil cooler lines were leaking which was a lie as their fast lane oil service just changed oil and never mentioned it and it doesn't leak. Said trans was slipping and needed a new temp sensor which was an outright lie as I took to another dealer and had a service on trans done and they found no issue with trans. Kemna wanted 1000.00 to "fix" trans and other dealer serviced it for 300.00 saving me 700.00. Kemna said right front wheel bearing was bad which is a fabrication it has 2 thousands of an inch of play which is well under acceptable play per GM spec. The lifters did need replaced but they wanted to do basically an entire top end and hadn't even pulled the head to inspect. Keep in mind this was within a month of purchase and their own service department inspection for sale not finding anything. Yes it needed lifters but that cost 3400.00 and no other repairs needed and that can be verified by the inspection I had done 2 weeks after the lifters done at Fort Dodge Ford.

Great service with the vehicle purchase experience as well as when receiving scheduled maintenance…read morefor my vehicle.

I recently moved to Ft Dodge and left behind my trusted mechanic of over 20 years. Not trusting…read moremechanics in general, I was reluctant to go to a dealership. I've had my 2014 Ram 3500 diesel in the shop for maintenance and repairs several times and Shimkat is top notch! I was treated like family. Rick and the team in the service department has been very knowledgeable and caring. I've checked the pricing for repairs and maintenance in the atea and found this dealership to be very fair with pricing. Instead of getting second hand parts that ware out quickly, I pay a little extra and have peace of mind. The work is done right by certified mechanics. Thank you Team Shimkat! I'm a customer for life.

Best repair shop I have been to! Knows his stuff and doesn't rip you off like others in the area.read more