One of a kind. The repairman of your dreams. Couldn't be happier. The workmanship is outstanding.read more

Don't go anywhere else! I would give Silvio's more stars if I just could! These guys are true shoe/…read morebelt/ anything leather magicians. Superb craftsmanship and such very nice customer service. Once you have brought your shoes to the shoe doctor you can go and enjoy the fun eclectic neighborhood they're in! Easy to find with plenty of parking.

Bring cash. They demand payment in full BEFORE they do the work. The place smells like you could…read moreget a secondary lung issue due to heavy solvent vapors.

I took my shoes to this guy (Juan Jose, the owner) to have one single sandal fixed. It should've…read moretaken 5 minutes - it required a stitch to keep the buckle from sliding forward and hitting my toe. They told me it was going to be ready in 3 weeks and would cost $12.00. I came back on the 23rd. There was a woman in the lobby prior to me who was waiting for them to find her misplaced shoe, and there was another women holding shoes he had worked on, but she said the work was not done correctly. When it was my turn, they said I'd come on the wrong day, it wouldn't be ready until 3/26. I then came back on 3/27. Once again, they were desperately looking for a woman's shoe and she was very irritated. They then took my ticket and couldn't find my shoe. They kept asking what it was, what color, what were they supposed to do to it etc... I waited about 1/2 hour before the owner (Juan Jose) finally came out from behind the curtain and had me go in the back to look for it. This was a monumental task - there were hundreds of shoes just thrown on the floor, hundreds more thrown into huge platic bins you'd buy at Home Depot and one could hardly walk for the mess. It was a disaster area. I looked and looked, but immediately realized there was no way I was going to be able to dig through the mess they had. I asked him about the number, but immediately realized the numbers meant nothing - they were scattered about and not attached to the shoes . A majority of the shoes were not with mates, but they were all just jumbled together with no tags. I was very nice to Juan Jose and finally told him I would send him a picture of the mate so he would have a slightly better chance of finding it. He gave me his cell number, and I left with the promise he would look for it and find it. Although upsetting and his loss of my shoe and his obvious carelessness warranted an irate customer. I was more than polite and nice to Juan Jose. He did find the shoe and late in the day he called me and told me he had found it. I arrived on 3/28 and he was dealing with the irate woman referenced above and looking for her shoe. He saw me and came back with my sandal. He said he could fix it if I left it, but I told him I couldn't b/c I was leaving town. He gave it to me, but got really nasty and told me I came too early to pick up my shoe and it was my fault. I told him that had no bearing on the issue, and I had come back on the 27th (a day later than the ticket said), and it was still not ready and was lost. I wasn't going to ask for a refund, but after his nastiness, I did. He gave me my money, but said "next time he wouldn't refund my money" to which I replied "then don't lose my shoe". He told me to never come back. He was beyond rude and totally out of place. I had never even complained or said anything about his lack of organization, not fixing my shoe in a timely manner, or offering to pay me back without my having to ask for my money. I was truly shocked and amazed at his behavior. He has no business running a shoe store or anything else. He has the curtain b/c if you saw back there, you would do an immediate turn around and leave the shop. His defensiveness is a testament to his carelessness with other's property, his inability to run a business, and his lack of remorse and civility. I only wish I had taken a picture of the mess behind the curtain.

I have a snap installed that fell out on my handbag strap. Excellent service! Great value! service…read morewas efficient and timely. I'll be back!

I have no idea why their ratings are low. They cleaned two of my very expensive shoes. They did a…read moregreat job on time extremely affordable and wonderful to deal with.

Great experience at Cache Cleaners. They did excellent work on my clothes, but the customer service…read moreis what really sets them apart. They went above and beyond to help me and were so friendly about it. Will definitely be coming back.

Took a pair a casual shoes there for re-glueing the soles. Excellent job by their off-site cobbler…read more The cobbler even called me before commencing work as he quoted a rather high price for merely re-glueing the soles. I went ahead with it anyway as the shoes were quality Rockports.I do appreciate getting a heads up. In the end the price was about $5 less than the quote. The cobbler did a good job, even sewing on the sole in addition to re-glueing.

I needed the heel caps replaced on my black suede pumps. I am traveling through town, and…read morerequested a quick turnaround on the repair as I am leaving to go home soon. Julie and Jose kindly accommodated my request. They did an expert repair right away. The shoes look like new. Jose is truly a master craftsman and if I need anything fixed in the future, I am going to bring my shoes here for care. Julie is so kind. Fair pricing. This is a local gem of a business. Many thanks to Magic Shoe Repair!

Very knowledgeable owners. They know what type of orthopedic shoe would be best for you. My…read morehusband's feet are very bad ( hammer toe, fallen arch) . The orthopedic shoe that was recommended is perfect. Shoe repair, handbag repair is top of the line!!!

Had heels done Very satisfied…read more Have a handbag to repair definitely going to them Owner was very nice and prices are reasonable

From the owner: Our new Shoe Repair location is in The Key West Plaza off Mcgregor between College Parkway and…read moreCypress Lake Drive. Our address is 13141 McGregor Blvd. Suite #10. We have been a trusted leader in shoe repair industry for over 30 years at the same location and are happy to serve customers in the Ft. Myers, Estero, Bonita Springs,Naples, Sanibel and Cape Coral areas. We specialize in Men's shoe repair soles and heels, women's shoe repair soles and heels and leather repairs and restoration. Formerly Mike's Cobblery, Torro Shoe Repair and Leather works is owned and operated by Mike Torregrossa's son Dan Torregrossa who has trained with his father for over 20 years.

The last time I brought shoes to a 'shoe maker' -- which is what we used to call these shops -- was…read moremaybe thirty years ago! Old, reliable boots that I bought in Texas needed new heels. I could've gotten a little more wear, but I'll primarily be living up north and I thought I'd save money having the boots re-heeled in Florida. $25. (Again, I don't know if that's good, bad or exactly what boot heels should cost.) They look great! The cobbler called to tell me they were ready a week-and-a-half before his projected date. When I went in a woman, I guess his wife, was sitting at a sewing machine. "You do alterations?" I asked. Yes! These are nice people, my one interaction with them was fine and when they return from their two-week vacation, I may stop by with another job.

I had my leather recliner cover repaired. It was expertly mended, for a reasonable price, and done…read moreon time. I highly recommend.