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    Silvio's Specialty Shoe Services

    4.8 (49 reviews)
    Closed 10:00 am - 1:00 pm

    Services - Silvio's Specialty Shoe Services

    Shoe cleaning

    Shoe repair

    Shoe resoling

    2 More Services

    Shoe shining

    Shoe stretching

    Silvio's Specialty Shoe Services Photos

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    Reviews With Photos

    Nena G.

    I am over the moon with the repair completed by Silvio's. They resoled my red bottoms and added new tips. Such a great job with great attention to detail and care! Not to mention the great customer service! Definitely worth the wait! They have a customer for life!

    Before The toes of my daughter's wedding shoes got crushed in transit.

    Last June, my daughter received the wedding shoes she ordered off Etsy and the toes were damaged. They are velvet and it appeared the toes had been crushed somehow. The shipper wouldn't replace them, but did refund her money. She was heartbroken. She really loved the shoes. Since her wedding wasn't until December, I started an internet search for remedies when I remembered Silvio's. I called first and they said bring them in. They felt they couldn't guarantee they would be perfect, but agreed to try. I had nothing to lose and gave the go ahead. A few days later, I got the call they were done. I picked them up. It was amazing! The shoes looked beautiful! Silvio's worked some sort of magic and restored her shoes! They were very fair with the repair cost as well. When I brought my daughter her shoes, she was absolutely thrilled! Thank you to all at Silvio's for being so helpful as well as restoring her shoes to what she had envisioned!

    Gloria S.

    Yes the Shoe Whisperer is here. Thank you again Yelpers! This business was everything you said it was. Family owned and runned by shoe lovers. Not the shopping kind but the real artist, craftsman, with a true love and understanding of our Soles! They can solve anything and are honest about it. My treasured, valued work shoe was given more time and care in its diagnosis and prognosis than any professional health care worker I have ever known. Trust me, I've known many. Not only do they give several options and sincere opinions on the life of my shoe, their prices are as old school as their trade. Thank you! This business has not only given me hope to resurrect my leather foot protectors but given me back the confidence in humanity. Someone actually has good work ethics and practices customer service. Service, positive attitude, hard working staff that will go the extra mile and often disappears to ask questions from the Wiz of OZ in the other room, Make this my first choice in shoe repair Unfortunately all of downtown Naples agree too, so, don't expect results in an instant here. However, worth the wait because I know they will do only the best work with the best heart.

    Ballet flats
    Casey B.

    Phenomenal job fixing my shoes! Staff up front are nice and extremely helpful. Love supporting a family locally owned business.

    Silvio Palumbo consulting with customer
    Jamie R.

    Expert, old school shoe repair. There are legions of faithful followers here. If Silvio can't do it, it can't be done. I took a favorite, bejeweled sandal in after breaking the metal that held the top together. Silvio said, "iItza outta my jurisdiction. I'm like the shoe sheriff. Metal I cannah do". I'm thoroughly charmed, despite having to abandon my fancy slippers to the junk heap.

    What my shoe used to look like before they were ruined

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    3 months ago

    One of a kind. The repairman of your dreams. Couldn't be happier. The workmanship is outstanding.

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    2 years ago

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    1 year ago

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    1 year ago

    A family run business, professional and courteous. Amazing service with the best value in Naples. The best overall

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    3 years ago

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    2 years ago

    Business owner information

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    2 years ago

    Repaired the heels on my shoes . Quick service and excellent job. Fair price . Would highly recommend!

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    4 years ago

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    6 years ago

    Silvio's always make sure the job is done RIGHT- they really CARE about their clients as well as visitors-HIGHLY recommended !

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    7 years ago

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    7 years ago

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    8 years ago

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    5 years ago

    They did an excellent job on my valentino's and adding soles to my new hermes orans. Will bring all my shoes from now on to Silvio's

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    8 years ago

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    9 years ago

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    9 years ago

    What a wonderful place! They did an incredible job with my Chanel purse! Looks brand new!!!

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    7 years ago

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    10 years ago

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    8 years ago

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    13 years ago

    The best customer service !!!! The quality is the BEST. I bring my shoes from home up north to have them done.

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    10 years ago

    Blown away by the way my shoes went from trash to treasure!!!! Thank you Sylvio's Shoe Repair

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    Page 1 of 2

    Ask the Community - Silvio's Specialty Shoe Services

    Review Highlights - Silvio's Specialty Shoe Services

    The Shoe Whisperer wants to make me YELL!!

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    Jose Shoe Repair

    Jose Shoe Repair

    (22 reviews)

    Bring cash. They demand payment in full BEFORE they do the work. The place smells like you could…read moreget a secondary lung issue due to heavy solvent vapors.

    I took my shoes to this guy (Juan Jose, the owner) to have one single sandal fixed. It should've…read moretaken 5 minutes - it required a stitch to keep the buckle from sliding forward and hitting my toe. They told me it was going to be ready in 3 weeks and would cost $12.00. I came back on the 23rd. There was a woman in the lobby prior to me who was waiting for them to find her misplaced shoe, and there was another women holding shoes he had worked on, but she said the work was not done correctly. When it was my turn, they said I'd come on the wrong day, it wouldn't be ready until 3/26. I then came back on 3/27. Once again, they were desperately looking for a woman's shoe and she was very irritated. They then took my ticket and couldn't find my shoe. They kept asking what it was, what color, what were they supposed to do to it etc... I waited about 1/2 hour before the owner (Juan Jose) finally came out from behind the curtain and had me go in the back to look for it. This was a monumental task - there were hundreds of shoes just thrown on the floor, hundreds more thrown into huge platic bins you'd buy at Home Depot and one could hardly walk for the mess. It was a disaster area. I looked and looked, but immediately realized there was no way I was going to be able to dig through the mess they had. I asked him about the number, but immediately realized the numbers meant nothing - they were scattered about and not attached to the shoes . A majority of the shoes were not with mates, but they were all just jumbled together with no tags. I was very nice to Juan Jose and finally told him I would send him a picture of the mate so he would have a slightly better chance of finding it. He gave me his cell number, and I left with the promise he would look for it and find it. Although upsetting and his loss of my shoe and his obvious carelessness warranted an irate customer. I was more than polite and nice to Juan Jose. He did find the shoe and late in the day he called me and told me he had found it. I arrived on 3/28 and he was dealing with the irate woman referenced above and looking for her shoe. He saw me and came back with my sandal. He said he could fix it if I left it, but I told him I couldn't b/c I was leaving town. He gave it to me, but got really nasty and told me I came too early to pick up my shoe and it was my fault. I told him that had no bearing on the issue, and I had come back on the 27th (a day later than the ticket said), and it was still not ready and was lost. I wasn't going to ask for a refund, but after his nastiness, I did. He gave me my money, but said "next time he wouldn't refund my money" to which I replied "then don't lose my shoe". He told me to never come back. He was beyond rude and totally out of place. I had never even complained or said anything about his lack of organization, not fixing my shoe in a timely manner, or offering to pay me back without my having to ask for my money. I was truly shocked and amazed at his behavior. He has no business running a shoe store or anything else. He has the curtain b/c if you saw back there, you would do an immediate turn around and leave the shop. His defensiveness is a testament to his carelessness with other's property, his inability to run a business, and his lack of remorse and civility. I only wish I had taken a picture of the mess behind the curtain.

    Silvio's Specialty Shoe Services - shoerepair - Updated May 2026

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