Always love this place! They have a wide range of finds from clothing, shoes and household items. Everything is still fairly priced although I talked to a few regulars that say prices are going up, in their opinion. For me, everything seems fair for the quality. They need to have more cash registers open to get people in and out quicker but otherwise very friendly staff. They have people stocking at all times. CASH ONLY!! They have ATM's but just bring your cash, sometimes ATM's run out of money. Every day the have different color tags with discount. read more

Valley Value Center - Discounts for today - Thrift Stores Near Me - Valley Glen, California

I really used to love this place when I first discovered it. Everything was reasonably priced and a deal was always one aisle away. Recently things have changed. The prices are CRAZY high for a thrift store. I understand they operate trucks and a brick and mortar building but for them to be charging nearly retail prices for used clothes and items they got AT NO COST is just insane. Parking is usually packed and you may end up parking on the streets of the local neighborhood. However if you have donations I'd drop them off at the door THEN find parking. There are often 3-5 tag colors for sale. However most of the items you select will conveniently be a label color off sale. The workers must have paper cuts from as often as they change the tag colors. Come expecting to spend at least an hour if you're on the hunt for something specific. They often have a good variety of purses and shoes. I mainly purchase small home decor items, workout clothes and furniture. I found a gigantic lightweight canvas in the art section that I just love. And I'm constantly checking the vinyl section for gems, all of which are typically $3 or less each. Take a second to view the jewelry counter, you may find some nice earrings behind the glass or costume jewelry hanging up. All the "good stuff" is located behind the counter. That includes items like video game consoles, "luxury" bags, sealed items, cameras and lenses, smaller electronics, instruments, etc. Apparently they're open on Sundays now which is new and still pretty calm since I don't think many people know about it. A lot of the workers are mainly Spanish speaking so do not be offended if they don't answer you right away, they will quickly locate someone bilingual to help. If you can take your time you'll find some good stuff, however with the rising prices the deals are better some days than others. I would give them 3 stars but the prices lately are just brutal. read more

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I had an extremely upsetting experience at Valley Value Center Thrift Store, specifically with a cashier named Rosa Areli. My mom has shopped here multiple times before, and other employees have always been helpful--including showing her items kept behind the counter when she asked. However, this time was completely different from the start. When my mom politely asked Rosa Areli to see items behind the counter, she refused to show them with a rude and dismissive attitude. This was already unusual compared to the service we've received before, but it only got worse from there. My mom then picked out several items that already had discounted price tags on them--tags placed there by the store. When she brought them to the register, Rosa Areli removed one of the tags and said it "wasn't part of the price." My mom calmly explained that the tag was already there, but instead of handling it professionally, the cashier became confrontational. She escalated the situation by warning my mom that if she found more of those tags on her items, she would CANCEL the entire transaction. At that point, it felt like my mom was being accused of doing something dishonest for simply picking up items as they were displayed. What makes this even more frustrating is that your own website says you "regularly offer discounts and special sales." So how are customers supposed to trust your pricing if your staff can remove tags and then threaten them for it? From start to finish, the tone and treatment were disrespectful. No customer should be made to feel like a criminal over a situation caused by the store's own pricing. Management seriously needs to address how this employee treats customers. read more

Valley Value Center - Cashier on a power trip - Thrift Stores Near Me - Valley Glen, California

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I fuckin love this place, but god do I hate the little fuckin resellers/scalpers that hang out in the back of the store skulking the place. If management could do something about their loitering, then this place would be a 5/5. read more

They have beg bugs , saw a few crawling on the clothes , be aware Also lately raised their prices , but the most concerning things is that u can see beg bugs on the clothes during the day . It seem they are infested, they need to closed and bomb that place before all their clients gets bed bugs into their hones. I told their employees and show them the beg bugs hopefully they take it of this read more

If you are a thrifter, this is a great place. The prices are fair, you can find Paige jeans and Dooney & Bourke purses and White House Black Market dresses. I found a brand new J. Crew blazer with the tags still on, a flawless Coach tote, and an Armani blouse! Like - amazing, right? However, this place is the full-on THUNDERDOME inside and out. Parking here is not for the faint of heart. You will be fighting everyone for a spot, from grandmothers to aunties to dogs to your own neighbors. And you might think, oh I'll just park in the neighborhood nearby. NOPE. That's also already full no matter what time you get there because all the smart people slept there to get a spot and you didn't, so now you have to park in North Hollywood and walk. If you manage to pass the first test and get inside, the check out line is 2 hours. So if your will is taxed from whatever sacrifices you made to get parking, keep your haul to under 10 items for the speedy checkout line. Otherwise, you'll be stuck behind Karen the Poshmark Re-Seller who is ready to argue about every single item price AND WILL BE LEAVING with that item that doesn't have a tag on it even though there are 500 signs around the facility that say, "No tag, no sale." All this to say, gird your loins and your heart. Prepare mentally like you're spending a Saturday in the summer at Disneyland (like one of those days where the Star Wars Resistance line is 4 hours long and outside Pizza Planet you saw a 4-year-old slap his mother in the face when she said no to ice cream). You will walk out of Valley Value with some incredible finds at great prices, not counting what it cost you emotionally to get there. read more

Valley Value Center - Thrift Stores Near Me - Valley Glen, California

Awful costumer service I'm at this store at least one a month I'm in the neighborhood and love a good bargain. How ever this was my last time there. I walked to the front counter to ask about a price tag that was a bit blurry, the cashier gave an dirty face gesture and didn't even gave me the time to ask my question, I tried to speak but she quickly dismissed me by saying " the price is there" her accent is very thick which made it confusing to me so I asked for a manager and she replied that she's a manager in very aggressive tone. At this time I gave up and just took her name " Elena" It's disgusting that this lever of bully behavior is ok at your store. I can only imagine how she treats your employees, this needs to be taken in to accountability before you're legally sued. Ty concern costumer read more

Valley Value Center - Thrift Stores Near Me - Valley Glen, California

Store is huge! My favorite thrift store ever! They have daily deals on different colored tags. The sign is right when you come in to your upper right. Today's deals were YELLOW, GREEN, BLUE, RED. Basically everything but WHITE . Yes it does get a little chaotic but it's not the stores fault. They try their best to keep everything organized by shade or sizes, but unfortunately customers just throw everything everywhere. There are plenty of workers on the floor trying to either bring stuff out or just trying to keep stuff organized. Today was a good thrift day for me. I was able to get 5 pairs of jeans, a brand new camelback (brand new with tags and packaging), a lid for a pan i recently broke and a purse for just under $30! It took patience. Since I had to look for the special tags and sizes. But that's part of the experience and fun for me. Some things to note: Parking On Wednesdays is hard to find in the lot. I advise that you find parking in the nearby neighborhood. Bring cash. They do not accept debit or credit. For your convenience. They do have an ATM. However there is a charge. No fitting rooms or mirrors. Restrooms are available and every time I've used them they are pretty clean. read more

Valley Value Center - Red tags for the win! - Thrift Stores Near Me - Valley Glen, California

I really and truly hate this thrift store. And that is coming from someone who spends most of her free time thrifting and going to estate sales. I'm not even that picky. I don't mind getting my hands dirty for a deal. But this store is NOT IT. Every time I think I should give this place another chance, I almost immediately regret it. The place is always packed, so it's hard to move around because they also have tiny aisles. And everything is sooooooooooo overpriced. If I wanted to spend $80 on a jacket, I would go to a regular store. If I wanted to spend $15 on ONE MUG I would shop on Etsy. The past two times I've come, I've walked out empty handed and much literally never happens to me at a thrift store. Overcrowded and overpriced? No and no. Thanks. read more

The thrift store merchandise is nice, but this review is about the employees and their unacceptable conduct. My son purchased luggage for $12.99. All similar luggage in the store was priced between $12.99 and $15.00 -- nothing higher. My daughter selected one tagged approximately $2.99. At checkout, the employee claimed the tag had been switched and refused to honor the marked price, but offered to sell it for $12.99. When my daughter politely asked a manager to confirm the price, the production clerk came out, was rude, refused to honor either price, and had the item repriced to $24.99 -- far above any similar luggage in the store. When we questioned it, we were then told they would not sell it to us at all. Raising the price after it's questioned and refusing the sale is unacceptable. The manager, Gladys, supported this decision and offered no resolution. Very disappointing and unprofessional customer service from a store that claims to serve the community. read more

Lulu was so kind while checking us out at the register. The location has a lot of parking but did get pretty packed. The prices are great and there's a huge variety of items to choose from like clothes, purses, shoes, jackets, furniture, and other accessories. read more

So the store is okay, good selection but you can only pay cash and they conveniently have an ATM inside the store When I took out $40 it showed that i would be charged $3.50 but they also charged an additional $3.00 This is illegal and should be reported, which I am reporting it to BBB. Why steal from people when we are already struggling enough to buy used stuff in this economy read more

Valley Value Center - ATM SCAM! Charged $6.50 total to take out $40.00 when only showed it would be charged $3.50. - Thrift Stores Near Me - Valley Glen, California

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You can not bring your backpack inside, and you can not bring the shopping cart outside read more

Valley Value Center - The hours on this site differ from what they advertise at the store - Thrift Stores Near Me - Valley Glen, California

This place is so idiotic. They wouldn't sell me something that's "damaged"??? Wdym half of the shit at the thrift store is damaged? I'm not at the mall? I'm AT A THRIFT STORE, I know what I'm paying for. Talking about customers can return it and say it was damaged BRO THIS PLACE DOESNT EVEN TAKE RETURNS WHY WOULD THAT BE AN ISSUE? They literally have signs up for every other policy they wanna enforce why not have a sign up to let customers know. Why not make the sell and make the customer happy? So IDIOTIC. read more

Terrible organization!!! Twice I have formed long lines to see something behind the counter only to lose it because I was told I am in the wrong line, or having to wait long lines were people are purchasing carts full of things, just to see things behind the counter. The place smells, the employees are not too friendly. Prices are all over the place. Grade:F read more

Love this store everyone is sweet especially lulu and Priscilla in the front Has good prices and usually good stuff to thrift read more

It's my first time visiting this store. I was pleasantly surprised with the prices, and organization. They even have customer restrooms available! But I have to give two stars because i'm an avid thrifter, and something happened that has NEVER happened in my entire time thrifting. I left my cart unattended while I was in the aisle over. The place was pretty crowded and I didn't want to take up space with a cart--many customers were doing this. When I got back to my cart, it was gone. An associate said it must've been taken to the back, and when I inquired there--they had no memory of it and assumed it had already been redistributed around the store. I immediately dropped my new items and left the store. While I understand the cart abandonment policies, there were many announcements over the intercom--none of which detailed that your cart would be redistributed (MANY customers were leaving their carts out of the aisle ways). I was gone for 6 minutes AT MOST. I appreciate that the employees are keeping up with keeping the store in order--but I just put back an $100 cart. read more

This place is a hidden gem! There is so much variety everywhere and all the workers are constantly cleaning and organizing the place! I found so many cool items for such an amazing price!, I love how they have two lanes for quick check out and another for a bigger haul,Lulu was kind and and very quick, I Will be coming back alot! read more

No better thrifting in the Valley than right here! I have been shopping here for years and have found countless treasures here, at rock bottom prices! They have everything! Clothes, housewares, electronics, jewelry, artwork, and more... I go weekly just to see what I can find for the fun of it! I recently paid $17 for a dress selling on Poshmark for $100. What a bargain! read more

Valley Value Center - Xscape Beaded Dress - Thrift Stores Near Me - Valley Glen, California

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Great selection,very reasonable prices and the few employees I interacted with were extremely helpful, very congenial and professional.

I had heard great things from a friend on this place but I could barely stand being in there for 10 minutes. This one upon a time distinctive red towered building with the circular marquee are the remnants of a Circuit City building, now turned into a thrift store. This place has a chaotic energy and atmosphere that just overwhelmed me. Call me a highly sensitive person, but the largely disorganized store with long lines for the checkout may hold diamonds in the rough, but for me, it was just rough! . read more

I just counted 70 people in line and there's only one cashier on a Saturda, so I left. The worst !!

My favorite thrift store in the valley! Lulu, Luz. And Danuvia are my favorite people to see there. They make shopping there so great

Waited in line for 20 something minutes only for them to tell me that they wouldn't let me get cash from their ATM, so why do you have 2 ATMs there? The lady who helped me was at register 8 at about about 730pm, dark wavy hair, looked late 30s to mid 40s , she didn't speak any English, which I don't fault her for, but considering that we're all waiting in line for almost half an hour, she could at least try to be more informative I.e have someone come translate since I've been waiting so long to check out only for you to tell me I cannot use the ATM from what I gathered. Because I couldn't understand what she was saying. I was just trying to ask if I can use the ATM and she basically would say no, (or what it seemed like with her gestures) and pointed outdoors as if I should go to another ATM but she offered no help or translator to explain why, and didn't seem to care at all that I clearly wasted so much time there and she's didn't try to offer any solutions and doesn't care that I can't understand her. She just seemed annoyed and unhelpful in her attitude. read more

Some cashiers at Valley Value Center are very rude and make the shopping experience uncomfortable, while others do have a good attitude and treat customers well. The service is very inconsistent. read more

I was able to find clothes for my little one who is a 2T. Also the customer service was great! Lulu was wonderful. Thank you!

The inventory is the best at this store. But the customers are the worst. No one knows how to say excuse me or politely move past each other. Everyone is so rude is crazy. Saturday mornings are a shit show. I did find amazing stuff this time around but what sucked was I didn't have enough cash and the atms are always broken. So had to bid farewell to some stuff. Definitely go on a week day if you can. read more

Valley Value Center - Thrift Stores Near Me - Valley Glen, California

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This store is DIRTY unorganized crowded and full of rude people. Plus the line was over a half hour wait. Not worth it.

Lulu is always great makes our experience at the store meaningful we love coming to the store

I went early on a Saturday morning to avoid the crowd and when I walked in they already had a long line. Everything is so organized and color coordinated. The reason for my low rating is that when I went to go ask to see a purse behind the counter , I was told I had to wait in line. After she told me this, she proceeded to help someone else that had been standing there with me to show her some jewelry. She was a little bit rude so I just put everything back that I was going to purchase and walked out. read more

I have to be honest here so here it goes... I have been shopping here for years and I have watched the prices in this place steadily rise. Almost to the point of ridiculous. I understand that everything is rising these days but this is a thrift store and everything is donated. The way some items are priced is insulting. Especially now when so many are struggling and the holidays are approaching. YOU GUYS GET THIS STUFF FOR FREE!!! You are always busy and always will be so I'm kinda shocked at how much the prices have increased. I'm well aware of how the tags are changed out as well. It's just disappointing. read more

Lulu is great, kind and helpful! Appreciate her help! She makes checkout quick and easy

Lulu was great and very helpful at the register even when it came to resolving a tiny issue that i had. love this thrift store and the the employees! read more

I really enjoy coming to this thrift store! There are great finds & deals during the week! Shoutout to the workers for keeping the items as organized as possible. The cashier, Socorro was really friendly and interactive during check out! Highly recommend this thrift store if you're newly into thrifting for house items or baby clothes! read more

Best place to shop. The store is so clean, well organized, with good merchandise selection , Stuff friendly and helpful. Cashiers are always beautifully groomed, smiling to the customers and making them to feel comfortable, like at home. For example-I like to be attended by Lulu, she is so sweet and kindness, always has an answer on any question. Before to share my experience I checked what other buyers are telling about the store. The store is messy or smelling? Really? I suggest them to come early morning when the store just open the door- and check the aisles or the bathrooms. People!! Come on!! Who are doing all the mess around or making the bathrooms smelling? Who start shopping than change the mind and leave the shopping carts on a middle of the store and does not put it back? Who opens the boxes, dropping receipts on a floor? Workers are doing their best in cleaning and organizing all around, solving a lot of problems during the working day. As for me Im so happy to shop in Valley Value Center and I so proud by myself that one day I accidentally came to that store and stuck in that place forever)). read more

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Best thrift store ever, all the staff is very friendly and nice. They have a large selection of almost everything for a really good price.

Big place and only accepts Cash. Spend a minimum of 2 hours to find good and inexpensive items. I came when they just opened and Wow!!! The place is busy. Elbow to elbow with shoppers in some areas. It took me 3x to circle the parking lot to find a spot. I find it organized though. So it was manageable to find some good deals. But I find the prices quiet pricey compared to regular stores. Maybe I'll just come back on the days that they have a good sale. Special pricing on tags on different days according to a shopper. read more

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I've been coming to this thrift store since college (15+years ago) i haven't been back since I moved until today. Sadly, I don't think I will be back. I was bumped into multiple times, people are rude and don't respect personal space. It feels like everyone is in a rush and you are just in their way. Including the staff, I think the vibe has also transitioned to the them. I gave them the right away about 7 times and only one lady said thank you. There are other thrift stores in the area where you can actually search in peace. Not this one. read more

Lulu was the best and super helpful! Very kind and great at her job, will definitely be coming back!

My Name is George Warrior. I have some questions I want to tell you. 1) where can I find good stuff sometimes? Here, bro. 2) why are the lines so long sometimes? You haven't learned patience yet. Everyone is looking for stuff, bro. Work on yourself sometimes bro. 3) how come it's cash only, I probably have credit card? They have atms by the stinky bathroom and it costs a lot, bro. 4) can I get a picture with you or an autograph? Probably not, bto. If I'm here, I'm not working and need some time to myself, bro. Knock it off. 5) why do you go crazy here sometimes? The prices are good. And they sell pencils sometimes - i can't control myself when I see a pencil, bro. Thank you read more

Valley Value Center - George Warrior and Leslie come here - Thrift Stores Near Me - Valley Glen, California