I took my grandfather to his appointment today with Dr. Warner, for a follow-up on some test…read moreresults and to also have another test done. Our appointment was at 2:15 and it took 45 minutes to see the doctor. The doctor went to see another patient and left us in the room for another 30 minutes and that is when we had to leave and could no longer wait. My gradfather is on oxygen and his tank only holds 2 hours worth of oxygen and was about to run out. Very disappointed in the lack of concern this practice had for my elderly Grandfather.

I will not be going back here. I had a nonviable pregnancy and knew that something was wrong…read more During my ultrasound, I asked multiple times to see the image of my child and was refused. When I called to verify that I may not have this experience again, I was told that I would likely have that happen again due to their standard practice. I get that some people would be extremely traumatized seeing that but it was my only chance to see my daughter in my womb and it was taken from me.

The staff was very helpful and patient. NP Connie Van Baah cares about her patients and dosen't…read morerush through your visit.

Not only is he one of the nicest doctors I've been to, but he is honest, direct and really cares…read moreabout his patients which is why I drive an hour and a half just to see him

Personable with a very calm demeanor and does exactly what you ask him to do. Just a really nice…read moreperson. Tiffany at the front desk is the same and very efficient. She knows her patients and has everything ready before you even walk in the door.

The nurse and receptionist who treated my mom for her sprained wrist were very nice, and we were…read moretold they offered X-rays at this location. When we were taken into the exam room, the nurse took my mom's blood pressure, asked some questions, then went to bring the doctor in. We waited 20 plus minutes, then the doctor came in just to say we have to get a referral for X-rays at the diagnostic center ten minutes away, when we were told we could do the X-rays at this place. She told us if we wanted to do it here it would have to be at 2 pm. Then she got very disrespectful and raised her voice a bit and talked down to my mother like she was a child just because she wasn't pleased with the service so far. Very disgraceful behavior from a doctor when my mom was in immense nerve pain. Not only the complicated nonsense of going to an urgent care, paying $50 for co-pay, just to get sent somewhere else, but the horrible disrespect from the doctor. If there's one thing I don't tolerate from a medical practice is disrespect and attitudes instead of patience and empathy. Would not recommend this place at all or even return. The diagnostics center treated my mom so well and so much better. Save yourself some heartache and seek another urgent care.

Just watching my fiance leave for work in pain for the second day in a row, barely able to clutch…read morehis backpack, because he was unable to get a doctor's note as represented by the provider who stitched him up. Lying, rude, mean-spirited, argumentative, and manipulative people there at Valley Health only care about two things anymore and neither are related to improving quality of care ... Money and Social Media Likes. Valley Health is contributing to the failure of the American health care system one clinic and one awful staff member at a time.