I'd score KZ lower if possible. I brought my car there for a transmission repair. The car was in…read morepristine condition. not a scratch on it. It's a summer car. Convertible. Yea KZ, you know who I am. That little red car you butchered. When I picked it up it had a deep dent in the nose and deep scratches on the trunk. The car only weighs just over 2000 lbs. The parking lot is flat. You didn't need to push the car very hard to move it. Some asshole shoved the car into another car's trailer hitch. The dent is over 1/2" deep. You can see the roundness of the dent that clearly shows that it was smashed into a trailer hitch. Additionally, the same asshole dragged his finger's into the trunk paint. The car has a bumper moron. Why the hell did you need to drag your fingers down the trunk lid? I am convinced that this car was damaged on purpose. All that said I will never ever take a car there again. I recommend you find someone else to repair your car given my experience.

The repairs to my Van's front end were done competently and quickly, and within the budgeted…read moreestimate provided by KZ... I was quite impressed & pleased with the great service, will call on them again for sure! Thank you.

I highly recommend. The guys were very knowledgeable and went above and beyond, squeezing me in…read morewhen they didn't have to. They helped me sort out concerns I had and answered transmission repair questions about my new car. Thank you!

Great service I had 3 trucks serviced here and must say great job and great customer service I…read morerecommend them very highly

These gentlemen were the best! We had a flat tire on our RV fifth wheel that needed changing. They…read morenot only changed it, but they went out of their way to replace two lug nuts that had been damaged by rough spots on the spare wheel. They had to drive to a parts store to get them and were done and we were on our way within 1.5 hours. Highly recommend this shop.

I spent $800 on new tires at Tallsman Tire, only to have them ruined within a month because of a…read morebad alignment. As someone who isn't a car expert, I assumed an alignment would be included--or at the very least, that someone would mention it when I was making such a big purchase. But I wasn't even asked. When I went back and explained what happened, hoping they'd help or offer some kind of discount on replacement tires, they basically shrugged and told me it was my fault for not getting an alignment. No help. No ownership. No offer to make it right. Just, "you should've gotten an alignment." If this is how they treat their customers, I'll gladly take my business elsewhere next time--and I'd recommend you do the same.

I called to ask a question while Im here on vacation from Dallas. A man answered the phone and said…read moredont call here no more and hung up. Really I culdnt even get a hi out or anything. I will be taking my business else where.

From the owner: For expert foreign and domestic auto repair and service, look no further than In-Tune Automotive in…read moreUtica, New York. Call us today at 315-798-9119.

Called to inquire about transmission fluid flush and check, woman answering the phone was calm and…read moreconfident, knowledgeable in her work, and got me all the information I needed! I ended up needing to drop it off as the engine light came on before I got to the transmission flush, they were up front about turnaround time and pricing So glad to have such a reputable honest shop so close to home! Thanks Terrys team!

Needed an evaluation for intermittent transmission codes before taking the vehicle on a family trip…read moreto North Carolina. Terry's Transmission read the codes, put the vehicle on a lift, and took it for test drives, but said they could not recreate the issue. I asked directly whether the vehicle was safe to drive on the trip. I was told, verbatim, "Absolutely. If this was my car and my family trip, I wouldn't have any hesitation at all." Unfortunately, more than 700 miles from home, the transmission failed. The vehicle would not shift out of reverse until it eventually did. We had to get it to a dealer out of state. The dealer was able to diagnose the issue quickly. The required repair involved a part inside the transmission, which meant the transmission had to be taken apart, repaired, and reassembled. The repair itself is covered under warranty, but most of the rental costs and travel disruption are not. I understand that I made the final decision to drive the vehicle out of state. That part is on me. However, the end result was being stranded more than 700 miles from home without a usable vehicle, followed by additional rental costs and another trip just to retrieve the car once the repair is complete. I relied on this shop to competently evaluate the problem and give me a sound recommendation before a long trip. Based on what happened afterward, I do not believe that evaluation or recommendation was reliable. I will not be using this business again.

I had a transmission rebuilt been some issues but always stood by his warranty! Honest down to…read moreearth trustfull business around

Wonderful. Honest. Fair pricing and expert service. I had a clutch installed here, and a…read moreproblem developed that they fixed quickly and without charge. I wouldn't hestiate to go back to them again.