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Valley Title Guarantee

4.0 (1 review)
Closed • 8:00 am - 5:00 pm

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6 years ago

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Wilson Real Estate Management

Wilson Real Estate Management

(21 reviews)

My experience as a tenant under the Wilson Real Estate Management has been extremely disappointing…read moreand frustrating. I expected a higher standard of professionalism from a company entrusted with managing residential communities, but unfortunately, Wilson Real Estate Management consistently failed to meet even the most basic expectations. From the outset, communication with their management team was inadequate. Emails and phone calls regarding routine inquiries and maintenance issues often went unanswered for days, sometimes weeks. When responses did arrive, they were frequently vague, dismissive, or incomplete. Perhaps most concerning was the company's apparent disregard for tenant safety and comfort. Major Problems are ignored. No temporary solution or alternate accommodations were offered. Deceptive and Unexplained Fees In addition to poor communication and service, Wilson Real Estate Management engages in highly questionable billing practices. Throughout my lease, I was subjected to a series of unexplained or vaguely labeled charges, such as "Administrative fees," "Lability fees," "Convivence fees," "Early Rent Payment fees," "Late Rent Payment fees," and "Processing fees" that were never disclosed in the original lease agreement. Attempts to request itemized breakdowns were either ignored or met with generic, unhelpful responses. Rent Constantly gets increased by 10-25$ even when you already have a lease with no explanation just show up and sign the new lease or vacate. The rent portal frequently included charges that fluctuated month to month without prior notice or explanation. It felt deliberately opaque, as if the company relied on tenants not challenging these unexpected fees, and or because for many of us tenants English might not be our first language. In serval instances, the rent portal malfunctions and or does not work because they refuse to reinvest back into the business and purchase adequate data for their website causing nothing but issues with all tenants trying to make payments. Security Deposit Misconduct The move-out process was similarly problematic. Wilson Real Estate Management attempted to deduct excessive charges from the security deposit for alleged damages that clearly fell within normal wear and tear. Only after persistent communication and the threat of formal dispute did they partially reverse those charges. Final Thoughts I do not make it a habit to leave negative reviews, but I believe prospective tenants should be warned. All tenants deserve responsive, transparent, and ethical property management -- qualities which Wilson Real Estate Management has not demonstrated. I strongly urge anyone considering a lease through this company to proceed with caution and review all documents thoroughly. If transparency, integrity, and tenant care matter to you, I would recommend looking elsewhere.

Worst realty company in Yakima Very slumlordy in my…read moreopinion. Always trashy and unkempt properties Ok have to say they cleaned up some of the trash Hope they keep upnon yard maintenance

Valley Title Guarantee - realestatesvcs - Updated May 2026

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