I had a great experience at this pawn shop. Tony took the time to walk me through how everything…read moreworks,which I really appreciated. Tony was friendly,honest and easy to work with. I would definitely recommend this place!

We like this place a lot , very nice and accommodating. Shout out to Marco…read more for any needs of reselling or pawning your jewelry this is the best place so far in Moreno Valley .

It gives me great pleasure to do this review on Valley Jewelry & Loan in Moreno Valley off Indian…read moreand Alessandro. Right off the top, I have to give them 5 stars and more. I used to go all the way to LA whenever I needed to use some of my valuables during emergencies. Valley Jewelry & Loan is local and by far the best pawn shop here in MoVal. Their prices even top LA. Not to mention, a few of the employees are so courteous, beginning with Mario. He is so kind and definitely gives you what your valuables are worth within their means. He always greets me with a smile and treats customers with respect. And Jessica is awesome as well. I believe she's the manager at this location, though I'm not sure if there are others. She's very nice and understanding. She recognizes that when customers walk through those doors, it's possible they're going through a difficult situation. From experience, I can honestly say these two are very professional, but they also have empathy for their customers, and that truly makes a difference.

Smug attitude and seemed to be bothered with any of the questions I had. Was inquiring about a loan…read moreand the young man with glasses was very dismissive

I love this shop. I've been going here for years. My favorite people are Alex (Who I called Angel…read morefor months lol :O in my defense he never corrected me, but I'm sorry) and Sammy!! Hubby and I bought our wedding rings from here at a great price and they've lasted. The best day to go is Saturday for more selection. I have also gotten jewelry fixed. I've gotten an earring turned into a necklace charm. I've had an adjustable bracelet with that ball that tightens but eventually would slide down, turned into a bracelet with a clip instead, and multiple rings resized The jeweler does great, flawless, work and works SO fast! Also, I once saw an item online that was at the hemet store and they were kind enough to bring it to the Perris store, the same day, for me to purchase. They pay for gold not gems or diamonds as many pawn shops do, no surprises there. I do find it weird that I have bought under $800 worth of jewelry and got free jewelry cleaner solution but I bought $2k worth of jewelry like last month and the lady at the counter wouldn't give me free jewelry cleaner solution :( - maybe that's up to the salesperson ? Idk what's up with that lol The jewelry cleaner solution has their logo on it and it leaves the jewelry so clean, fresh and sparkly!!! Pricing for jewelry and for fixes is always straightforward, never had issues with that. Anyways, Love the selection, variety of the pieces sold and the nice guys.

Very poor customer service and professionalism. Especially the short blonde lady that's probably in…read moreher mid 50's and the tall dark Hispanic male with his hair comb forward. They made a low offer on my sunglasses, claiming recent sales supported it, but when I checked myself, the items were selling for much more. They couldn't provide proof and then changed their offer within minutes. Overall, the experience felt misleading and untrustworthy. I would not recommend this place. A group of Con artist here.

I didn't catch his name, but the man who attended me was very patient polite, not pushy at all,…read moreoffered me reasonable price for my jewelry and I walked away a Happy customer.

Came here for the first time Wednesday afternoon, and was disappointed brought in my Microsoft…read moreSurface pro 8 to see if I could pawn it for some cash so the guy jump on the computer and does a search and comes back with we only take newer models because we have so many laptops already and I see they are on the 10 edition, he proceeds to say if it was a Surface pro 9 I could probably take it but I would have to check first but defetnetly not the 8 sorry but you can try the pawn shop down the street. So I grab my things and left. First of all there is no Microsoft surface pro 10. The Microsoft pro surface 9 was just released like in October of last year. I don't know if he just didn't wanna do work or he just simply didn't wanna help me either way very disappointed that the clerk didn't want to help!!!!!!!

Guys, go someplace else!! They offered me $15 for a Cartier Wallet(mint condition and authentic)…read more Don't get me wrong, I get they have to profit off of it but my goodness, total scammers!! I remember being here 6-7 years ago and got almost 60% value in cash for my items. They'd show me the highest, average, and lowest prices it was being sold elsewhere, and offered me THEIR best price. With this idiot, he went OUT OF HIS WAY to find the lowest offer possible! That's what I have a problem with...

This place is a complete dump. First of all if you call they will tell you they'll buy your stuff…read moreoff of you then you show up and they say no? tried lowballing me $15 dollars for a ps4. Inside of the place is not organized at all & they all laugh and make jokes when they lowball you like a bunch of low life's

Muy buen servicio lo recomiendo muy amables te atienden muy bien…read more Precios razonables

Willing to help you on loans .. best loan place I've been too I do recommend at all timesread more

What can I say besides phenomenal? I have taken a Tiffanys watch, a ring and a necklace there for…read morerepair, all have come back in fantastic shape. I will continue to be a loyal customer.

I took my ring here to have it downsized 1 size...and the guy told us that my diamonds were…read morefake......but he said he could still down size the ring.....he's a liar....every one of my diamonds tested real at Zales....I seriously believe he was going to replace my stones with fake ones.....dont leave your nice jewelry with him.....he's a thief....we then went back to his shop after Zales and told him they were real....his reply was"oh technology".....he's been there forever....and I thought I could trust him......I think he's a thief.....BEWARE