We love everything about these apartment homes, except the communication. Before we moved here, I…read morehad been trying to call for at least a year to get prices,etc. I had a very busy work schedule that didn't allow me to visit the complex office in person during their office hours. No one ever answered the phone. I had left lots of voicemails that no one responded to. About a year later I finally had the opportunity to go in person due to a schedule change. The office had a sign that said open, but no one was there. I looked inside the lobby and found that Manco Abbot owned the property so I called them and was able to get a hold of someone. They said the manager was on break so I waited until it was over. Ended up waiting almost two hours. All went well, I took a tour, I told her how hard it was to get a hold of someone and she said it was weird that I was having so many difficulties. Fast forward, we apply, we get approved, we get an email saying to get our water and electricity turned on before we move in, when I opened the approval letter which was supposed to have the apartment number, address, etc. it was blank. I emailed back letting her know it was blank, no response. I called multiple times, left multiple voicemails, sent multiple emails, no response. I ended up having to take a day off of work to come in person to let them know about me trying to contact them due to the short amount of time I had to switch everything over and she didn't say anything about it or even give a reason why there were no responses. she printed out a copy with the correct info for me. I'm talking weeks of no responses, not days. I ended up having to call Manco Abbot again to let them know how bad it was. A nice thing, the lady in the office ended up apologizing the next time we saw her in person. We felt assured that things were gonna change after we moved in. Now we live here and still have the same issues with communication. We can get a hold of maintenance way faster than we can the office. I think the only way to get a hold of the office is coming during office hours to catch her in person. All staff is very kind but we still don't get emails and phone calls responded to. We just stopped trying and only go in person now when we can. With all that said, this is a beautiful place to live, everyone is kind and quiet and polite. We have not had any bad neighbors and anyone that's too loud or causes problems, the problem is addressed immediately. Landscaping is kept up with, although it does flood yards when it rains, maintenance is on top of any problem that arises, which there have been very little problems, and the pool has always been available since we've been here. Apartments are single level, they only have two options, a one bedroom or a two bedroom. Each apartment option has no storage, so we definitely had to downsize a lot. There are only two closets in our two bedroom, one in each room. No linen closet, no pantry, no patio closet. All things we are not used to in an apartment especially for the price we pay. But there are lots of cabinets in the kitchen, a laundry room with washer and dryer in each apartment, and fireplaces. Everyone gets one covered parking spot and they do allow pets if they are therapy or service pets but must have a note from a doctor proving it. Besides the communication problems, we won't move unless we have to because we love living here.

I just moved out. They allow a man who lives in his car to stay in front parking. The pool is…read moredirty. My sister and niece and nephew visited and the manager Mariana said one guest per tenant not 3. One week later Mariana ignored that a group of teen girls were blasting vulgar music who did not live in the complex. Water and trash are an additional $100 on top of rent.

Run away. Both for employment and renting. The corporate GSF is so rude. Can't even keep staff…read morethere. Doesn't do inspections or follow through on complaints. Lazy staff and heartless company.

There are not enough parking spaces for all of the residents. Your car will be towed and you will…read morehave to pay 350$. Rent is way too high for these apartments. There are a ton of bugs. And the AC units do not work the best. Good luck if you decide to live here.

I'd give a zero if I could because that would reflect the apartment's management response…read more I haven't actually lived there. They have an ad out that an apartment is available, and it has been live for a week or so. You can send them $30 to apply, which I'm fine with IFF the apartment is available. All of the other apartments that I've called about have filled almost immediately, and I know that because they responded to my e-mail or phone calls, and they have changed the ads or their answering messages to reflect that change. Faun Terrace hasn't responded to anything and has no information on their answering messages. This feels like a scam to gather $30 a pop from people looking for an apartment.

Terrible place. Dont even consider moving here. Nothing works, everything breaks down. They are…read moreready to charge for everything but for exmaple my A/C unit hasnt been working properly in 2 months. The hottest months (june and july) goes off every day if the temp outside hits 100. Roaches everywhere and pest control came only once. The first month we moved in. Not since. Thay are sure to remind when rent is due but nothing else works in here. Pick someplace else to move, i suggest.

Nice senior apartment. Quiet and friendly . Pool and Clubhouse available…read more Bingo on Monday afternoons and games on Fridays. Management are knowledgeable and willing to help.

Great staff and maintenance team!! Highly recommend. Service is quick to respond to any issuesread more

DO NOT EVER MOVE HERE. There were roaches as soon as we got there and the kitchen cabinets and etc…read morewas completely damaged before moving in. When I tried to move out, they have been trying to get me to pay $1000.00 for the damaged that was already there.

I use to stay there at the grand. She took my money too so yes I agree to everything they're…read moregetting and i was there a year

I've lived here since October of 2017 and I've had nothing but love for the manager and my…read moreapartment. Very spacious and nice insides especially considering that it is income based. The manager Lisa, even checked in on me when I was pregnant to make sure I was doing okay when my husband was at work. She goes above and beyond as a manager and as a neighbor. I live above and across from her and never had a noise problem at all. She makes sure the property stays clean everywhere and that tenants clean up after themselves. We get receipts every time we pay rent and she is VERY organized. One of the best managers/properties we have ever rented from. Would recommend a million times over. Laundry unit on site and a playground for the kids. There's also gardening services.

They always messing up on some one rent giving up 3days notice. When people paying rentread more

From the owner: Our property is an Affordable Housing property. Therefore we encourage everyone to apply in the…read moreevent that they may qualify. As well our management company and owners strive to provide you with a safe and comfortable environment where you can feel at home and utilize all of the things Montclair has to offer.

Nice apartment building, lived there for a long time. The new manager is great, very helpful, and…read morealways available.

It is nice that I got a apartment next to the pool. The sucky part is hearing the kids screaming…read moreand laughing while trying to watch the tv. You can hear everything. The apartments are ok. I would like them more if our apartment wasn't infested with some type of cockroach. We told them once and supposedly they sprayed. I kill at least 3 of them a day. We are very clean people so there is no excuse to why this problem exists.

The apartments are nice, however, that is where it ends. I and my neighbors reported the tweekers…read morein our section with lots of drug traffic, the fact that she had 7 other people living there not on the lease, they try to fight me in front of my kids, none of them work and forget using the pool or gym if the tweekers are there. The little kids living there steal things off our porches. It is a nightmare and the manager does not care at all. She is just here for a paycheck.

Do not rent from these Apartments!! Awful Awful Awful...If you are going to check this place out I…read moresuggest you go in the fall/winter time because that is when you see the properties true colors. I looked at the place during the summer so it looked quite and quaint saddly everyone was inside because it was too hot to be out. When I left the apartment I left it clean...needless to say they still took out for cleaning because they hired a cleaning agency and charged a flat rate.I got charged for bogus things the said i had broken or were missing in the apartment. They didn't even do a walk though with me when I moved out. They seemed to be always closed. I had to leave my forwarding adress and keys in an envelope in the slot box. Hmmm they didn't even record my forwarding adress because when the mailed me my invoice they sent to my old address and USPS forward it to me. The only thing nice about the place was Amanda she was sweet,kind and extremely helpful. Jessica on the other hand needs to find a new profession where she is in a dark hole not dealing with the public! If you decide to rent from this place I wish you all the luck!!