First off, hotel itself was great! Room was amazing and comfy. BUT for some reason, I had the worst…read morenights sleep I've EVER had staying at a Marriott location. All I could smell was fresh paint saw dust mixed with what smelled like a paper mill close by. The smell was horrendous! Asked the front desk if they did recent renovations and she said no. No clue where the smell came from but I didn't sleep at all.

They were VERY accommodating, I needed to check in early and as soon as a room was an available you…read morecalled my cell and let me know. The older Sr. gentleman who checked me in was hilarious and a very friendly positive face for your hotel. I needed extra pillows and the room made up on an off day and everything was done with a smile. I'll stay here every time I visit. thank you

Great spot in a long road trip. The hotel is clean and nice. The staff is extremely…read moreCourteous and helpful; the ey made us feel right at home. The hotel is a little older, but they have done a good job in keeping it clean and updated. I'll make this a a stop in future trips.

Hampton Inn Provo was exactly what I needed for a late arrival into town. It's very convenient to…read morethe Provo airport and felt like less than a ten minute drive, which was a huge relief after traveling. As with most Hampton Inns, you know what you're getting, no frills but reliable and comfortable. The staff were kind and helpful, and the hotel was clean and quiet, which made it easy to settle in and actually rest. It's a simple, dependable choice when you want a smooth stay without any surprises.

We were at the Utah Valley Convention Center (across the street) and only had time to find a quick…read moresnack within walking distance. From the moment I walked in, the two kind employees at the front desk, were both warm and welcoming to offer assistance. Knowing that most hotels have a snack area to make purchases, I inquired and the front desk guided me to the area. The Hyatt Place offers a great selection of beverages and snacks for purchase. They had exactly what I was looking for :) Additionally, there's a section for toiletries, in case you need travel sized items. I'd like to thank Dani for her cheerful smile and courteous assistance. I am a loyal Hyatt rewards member and even though I wasn't staying as a Hyatt Place guest for lodging, I still received excellent customer service from three employees during my short visit. Sorry front desk, I didn't catch your names before I walked back over to the Utah Valley Convention Center. Thank you everyone for your friendly assistance!

Hyatt is always a nice place to stay. It's comfortable clean, breakfast usually included, and…read morealways a friendly staff. The gave us a bottle of water each day and we're always very helpful. Love the Hyatt family and brand!!

Stayed at the Provo Marriott Hotel & Conference Center for two nights in June while attending a…read moreconference hosted at the hotel. I flew into Salt Lake City International Airport, which is about a 50-minute drive away, and arrived late in the evening. Check-in was quick and easy, and the front desk staff was friendly and helpful. This is a large property with two hotel towers, multiple elevator banks, a sizable ballroom, numerous meeting rooms, and an amphitheater, all located on the ground level. The facilities felt modern and well-maintained. As part of the conference, I had both breakfast and lunch at the hotel. Breakfast included eggs, bacon, sausage, pastries, and beverages, while lunch featured a sandwich and salad bar along with cookies for dessert. There is also an outdoor pool and hot tub, which I did not visit, as well as a well-equipped fitness center. The gym was one of the better hotel gyms I have used, with multiple treadmills, a Peloton bike, ellipticals, stair steppers, weight machines, dumbbells up to 50 pounds, kettlebells, and foam rollers. My room was spacious and quiet. The bed was very comfortable and the bathroom was good-sized, and the shower that had good water pressure. The room also had a couch and a walk-in closet. The hotel is in downtown Provo, within walking distance of several restaurants, cafes, and bars. I departed from Provo Airport, which is only about a 10-minute drive from the hotel and much more convenient than returning to Salt Lake City. Overall, this was a very good conference hotel and a comfortable place to stay. I would gladly stay here again and would recommend it to both business and leisure travelers visiting Provo.

Clean hotel. Good housekeeping. Bathrooms in rooms are dated and small, bed quality was good…read morehowever. Concierge Lounge was the highlight with quality snacks. Appreciated the hand wipes especially since there are no sanitizing stations anywhere in the hotel. Hotel in walking distance to several eateries and grocery store. Hotel more for business rather than pleasure/vacation.

I previously left this review on Google three months ago but it has been hidden by this lodge after…read moreI was asked by multiple people to delete it. I was not comfortable doing that so I am obviously very uncomfortable that it was taken down when it is all true and there is actually so much more that I could include. "This is a fantastic place to hang out if you're comfortable repeatedly hearing racial slurs, derogatory language about lgbtq people, want to be attacked for your gender and whether or not you're fulfilling your roles as a wife and mother, etc. My husband joined this lodge nearly 9 years ago and it was a wonderful place to find community at the time but now every time we are there, there is someone else ranting about politics in the social quarters, using foul language and all around spouting disgusting opinions that they can't handle being reminded are against the rules and their oaths of membership. Not to mention you may end up in the hospital due to the constant overserving of liquor by the bartenders who also can't handle being told what's against the law and their licenses that they hold. The ER came up to my husband and I on April 18th and used the N word in conversation more than 5 times, insulted gay people, told me it was my job to give my husband more babies, and made perverted comments about an underage nephew of his own. This is just one instance out of many that will keep my family and many of our friends FAR AWAY from this lodge. No one does anything to stop it and when we used the proper channels to complain we were pressured to let it be swept under the rug. Disgusting behavior from multiple levels of management and appointed officers of the lodge."

The Friendly and Honest people here. Relaxing atmosphere, great food on Wednesday, and the fun…read moreactivities going on regularly. The Support of Veterans and the Boy Scouts as well as the less fortunate. I'm Proud to be an Elk. Roger Kaufman

This was such a splendid surprise. The staff was friendly and accommodating especially the young…read morelady who checked us in. I wish I knew her name. We checked into our room and it smelled of cigarettes. Why do people smoke in the rooms? Anyway, I went back to the front desk and told the young lady behind the counter. She apologized and gave us another room. This one was so nice. Even better than the first room and it smelled good and was very clean. We lived it. The free breakfast was good. I just wish they had more tables for breakfast, but not a huge problem. Will definitely stay here again.

We arrived at 9am and\nWe're not able to check in until three p m. We were greeted by a gentleman…read moreby the name of Iswaldo. He was absolutely amazing , gave us some water and coffee , told us what things we could do before the b y u football game tonight and even called us when our room was ready.Now that is customer service... Give this man ten stars

This is a fairly property. Rooms are very clean. The bed is firm but comfortable. Easy…read moreaccess to I15 with tons of places to eat within ten minutes or less drive. They are doing self service breakfast with plenty of choices. There are plenty of tables to spread out. I am sure I will be back

It's okay. Location…read moreis really good, right next to I15, Maverick gas station across the street.. and a huge truck stop on the other side of the road. Parking is good, and there appears to be allot of cameras. So I'm going to assume security is up to par. The rooms.... Shower is great, but water could be a tad bit hotter.. and a little bit more pressure but that isn't the reason for a knock of a star.. I found a huge spider coming from under the fridge. And I mean huge, about the size of a half dollar. I don't know where it came from but it's dead now. Of all the hotels Iv been in, this is the first for me. The tv worked half the time; such as.. the screen would dim at the most random times where you could barely see the screen. Morning breakfast is normal, and decent. WiFi was actually amazing in my room.. got an average of 55 down/35 up.

This place was fantastic. Dane and the staff were very friendly and accommodating. Pet friendly as…read morewell with spacious grass areas for the animals. Will be booking here again for future visits to Springville.

Good Location…read more Bad Pillows are way beyond replacement date Towels are yellowing and old AC unit is VERY loud and barely works Mold that is black in bathroom Breakfast was egg shaped pucks The check in staff was slow and uninviting No elevator Ice machine ice was melt Bed was soft and worn down

The hotel it bit outdated, could use some renovations. This place is on the southern tip of Provo…read morewith easy access to the highway. Arby's is next door, and drive up 5 minute north and you'll find lot of places to eat. Check-in was simple and easy; easy access to the hotel, plenty of parking. Staff member was friendly. While mask required sign is on the door, it's not enforced. Overall, decent.

Worst Marriott I've ever stayed in, and I travel a lot and stay in Marriotts across the country…read more It's an older hotel, which I can deal with. Paint peeling and mold in the bathroom. I can even deal with that. I woke up my last morning and was covered in bites. Not sure if it was bed bugs, fleas, a spider? Not sure. But my arms and legs were covered. Unbelievable. Do yourself a favor and stay elsewhere.

Great location. Clean room. Yummy continental breakfast. The connected restaurant was delicious and…read morean added plus. Would highly recommend this hotel.

Upon arrival, they didn't have my reservation. I showed them the proof, and they found a room that…read morewas not supposed to be booked because the bathtub was in need of attention (see attached photo--so gross). While I am grateful to have had the room, I am extremely disappointed that they didn't have my reservation that I had made WELL in advance! Since it was their error (and a huge one, at that) and this room wasn't supposed to be reserved, they really should have comped the room. They didn't. I won't stay here again.