We got here late on a Friday night for our two-night stay away from our beautiful children. We had…read morecalled in advance to let them know we'd be held up past check-in time. Once we arrived, we were able to quickly check in and get to our rooms without a hassle. Before we retired for the evening, we walked a block to the nearby shopping center and made a few purchases. It's in a super-convenient location, so it made for a nice walk. We had breakfast in the dining area near the lobby on both Saturday and Sunday morning, and both times were pretty good. I'm very happy that we got to have a hot breakfast and not just cereal. Upon advice from a family member, on Saturday we had inquired with the lady at the front desk by the name of Angelina as to whether we could have a late checkout. She asked us to check back with her in the morning. So the following morning, we checked with her again and she enrolled us into their members program. And then she proceeded to authorize our late check-out. We were elated because we really could use that extra hour of time to get ourselves together. We really enjoyed our stay. The bed was really comfortable, the air worked well, and the room was clean (though it could have used a little extra attention to detail in some areas). The single most amazing part of our stay was the service provided by Angelina herself. She is very friendly, very attentive, quick to respond, and super helpful. Every hotel provider should have staff of such an excellent caliber. As we are moving out of state soon, I look forward to our next stay here when we come back to visit our family in California. I know we'll have a great stay with great people on call.

I had to stay here last minute and it was a horrible experience. First off, the lights go on and…read moreoff randomly all night. Second, they have what looked like carpet beetles in the room. My husband felt something crawling on him and grabbed it and it was a bug. He then inspected the bed to find a couple more. We immediately packed our belongings to leave. He also checked the drawer and saw what looked like droppings in there. The manager refused to talk to us or give us a refund. They pretty much said we were lying. I also had bite marks on my legs. I would never go back.

After staying here for a night, Ive decided it's time to get rid of my own personal queen mattress…read more Pacific Palms has the best mattresses here...firm enough yet soft enough to sink in. Pillows were top tier. Everything else was kinda mediocre, the Red Bar was closed early... probably understaffed, there weren't any live events at night here, there wasn't any direct elevator from the Lower Level Lobby directly to my guest room. Felt like the property is really under booked with only a few rooms lighted up when I was down at the pool. Looking forward to reserve a tee time for their course next time. Property: 4/5 kinda old, but Alot of celebrities seem to frequent here Rooms: 5/5 very quiet, comfortable, and clean Concierge: 5/5 professional Ammenities: 3/5 they should allow locker room access to guests Last Opinions: Property is a tad bit dark, probably to conserve electricity, Pool access is way too far from rooms, feels like you need a golf cart to gain access everywhere. Interesting Fact: Pacific Palms is not owned by Magic Johnson, not sure why that's the rumor mill...but it is managed by the guy that developed the Staples Center.

For $200 a night, Palms Resort was a huge disappointment. The rooms are old, run-down, and nowhere…read morenear worth the price. There were holes in the picture frames and chipped paint everywhere. It feels like you're paying for the golf course and meeting rooms, because the rooms themselves do not justify the cost. The bathroom was ridiculously small--you practically have one cheek on the toilet and the other in the bathtub. The outdoor layout also wasn't convenient for our family, and overall, I wouldn't consider this a family-friendly stay. For the same price, I could've gotten a two-bedroom suite at the Marriott. I expected much better for $200 and would not stay here again.

Terrible don't do it. People bring hookers here and they're up all night partying. My first room…read morehad roaches in it the second one smelled like somebody was chain smoking. I couldn't sleep without feeling like someone was gonna break into my room. All the top locks were broken and all the doors were dented like many break ins have been attempted. DO NOT COME HERE

I stayed at the Budget inn in La Quinta. I stayed in room…read more110 lower level and when we woke up our table was filled with ants on our beds and ants in the bathrooms.

Very retro, but my dad got a great deal. The shower was slippery not sure where the Mat was but it…read morecould have ended badly. I loved the comfy bed. The staff was nice to my mom when leaving.

I wish I had read the reviews before staying here, that was my mistake. This hotel is far below…read morewhat I expect from the Hilton Hotels standard. The property feels run-down, understaffed, has no convenient parking, smelled like mold, and overall felt cheap. My room also had a strange whining/winding noise throughout the entire night, which made it difficult to sleep. I called the front desk about it, but no maintenance assistance was offered and I wasn't given an alternative room. The next morning, we went to breakfast after being told it was served until 11:00 AM. We arrived at 10:15 AM, yet staff were already cleaning up and removing food. Despite serving what was essentially cold leftovers, they still charged us $25 per person. To make matters worse, our waiter, Martin, was trying to rush us out nearly 10 minutes before breakfast officially ended. Overall, this experience was extremely disappointing and nowhere near the quality I expected. I would strongly recommend staying elsewhere.

Great spot, quiet, convenient, clean, only complaint is the towels are like sandpaper.read more

Room was suitable for me. I was able to sleep comfortable and I did not see any spiders or roaches…read more Bed comfort was okay and not to hard. My room was to close to the highway which I heard non stop noise but I managed. Advice is if you have trouble with that, ask for a room away from the entrance of the parking lot. Private half covered parking was Nice. Also the heater worked sooo good also !!! I was here on 11/11/2022.

My family and I had a fantastic experience at Homes2Suites in Azusa. We had family members come in…read morefrom all over the country for a medical emergency. We were able to get numerous adjoining rooms and to quickly modify reservation dates as folks came and went. The staff was friendly, professional and accommodating with every interaction. The rooms are clean and well stocked The breakfast had tons of various options and was well stocked

The room itself was nice and clean, but unfortunately there were too many other issues for me to…read morerecommend this hotel or stay here again. The garbage disposal in my room did not work, which caused the sink to back up and fill with water. There was also no office chair at the desk when I arrived, and I had to wait two days before one was provided. Parking is a major issue. The lot is very small and shared with McDonald's, making parking difficult. The noise was probably my biggest complaint. The walls are extremely thin, and I could hear everything outside and around the hotel. I heard McDonald's deliveries, cars with loud music and exhaust, and construction from the neighboring gas station. If you are a light sleeper or need a quiet place to work, this is definitely something to consider. The pool is also extremely small. If one family is using it, there really isn't much room for anyone else. What concerned me most was the elevator. During my September 2026 stay, the posted elevator inspection showed an expiration date of March 2025. One of the elevators was also out of service. Seeing an inspection date that appeared to be about 18 months expired was concerning. The food options were disappointing as well and seemed to consist mainly of packaged microwave-style food. There were some positives--the room was clean and comfortable--but between the constant noise, very limited parking, maintenance issues, elevator concerns, and disappointing amenities, I would not stay here again.

If your trying to have fun sexually with your partner get the New York suite jacuzzi mirrors…read moreporn...its not the classiest place an the family who runs it its pretty rude but its fun...

It's not just me who experienced and who was treated with hostility (unwelcoming and suspicious) of…read morethe lady and others who work their. It's affordable but it's not reasonable to stay without the hospitality and cleanliness. This is USA. Its not acceptable for this business to still exist and in operation. Customer is always right but not but we are the reason for their business. We paid not to be treated with rudeness.

Stayed here in April 2019. Had to pay $50 cash deposit…read more There are not close restaurants. The McDonalds was under renovation which was next door. The whole motel is under renovation. Paper numbers on the door. Power tools going off in the morning hours. No laundry. The renovations inside the room were very nice. Air conditioner, fridge and clean inside. Microwave is located in the vending machine area. The drink vending machine had warm drinks. The snack vending machine didn't work. We had visitors dropping off things and they had an employee knock on our door immediately. Telling us they had to go. They said no visitors. Very wierd. I'm sure once the renovations are done, it might be an okay motel.

Rude rude rude. Once I got there, the man in the front was rushing me and my company . Then began…read moremumbling gibberish. I was trying to to book a stay here. Definitely wouldn't recommend coming here just off the customer service.

We came from the Buena Park Marriot to this one... & the difference is like night & day. THIS…read moreMarriot location is perfect. The beds are comfortable, the shower pressure is great & everything is clean. Staff is friendly & helpful. Gerardo was running the front Starbucks area while we were here & he is exceptional. The breakfast is really good. My eggs, country potatos & multigrain toast were excellent. I really appreciate this place & we will be back.

Beware of Adriana at the front desk. She was extremely rude, dismissive, and unprofessional…read morethroughout the entire interaction. She laughed at me, twisted my words, repeatedly interrupted me, and wouldn't even let me explain the situation. Instead of trying to help, she raised her voice and refused to assist me at all. To make matters worse, the hotel closed the pool and hot tub after I had already made my reservation. When I requested to cancel because those amenities were a major reason I booked the stay, Adriana argued with me and claimed it "wasn't my main reason," as if she could decide that for me. She refused to offer any understanding or customer service and denied the cancellation request completely. This was one of the worst customer service experiences I've had. Adriana should not be representing guests at the front desk if this is how she treats people.