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Royal Knight Motel

1.6 (16 reviews)
InexpensiveHotels
Open • 6:00 am - 5:00 AM (Next day)

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Kevin C.

I dont know what people are talking about when they say rude. No problems from the staff. Good service

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Courtyard by Marriott Los Angeles Baldwin Park

Courtyard by Marriott Los Angeles Baldwin Park

(118 reviews)

$$

I was attending a meeting down the street and arrived about an hour early, so I stopped into the…read moreCourtyard in Baldwin Park to get a little work done. They had plenty of places to sit and plug in, which is exactly what I needed. The lobby area is comfortable and they have a bistro where you can order something if you want. I used the space for a business meeting and it worked very well. The staff were kind and did not mind me using the area to prepare and meet. For a traveler friendly, business friendly stop, I am giving this Courtyard 4 stars.

Beware of Adriana at the front desk. She was extremely rude, dismissive, and unprofessional…read morethroughout the entire interaction. She laughed at me, twisted my words, repeatedly interrupted me, and wouldn't even let me explain the situation. Instead of trying to help, she raised her voice and refused to assist me at all. To make matters worse, the hotel closed the pool and hot tub after I had already made my reservation. When I requested to cancel because those amenities were a major reason I booked the stay, Adriana argued with me and claimed it "wasn't my main reason," as if she could decide that for me. She refused to offer any understanding or customer service and denied the cancellation request completely. This was one of the worst customer service experiences I've had. Adriana should not be representing guests at the front desk if this is how she treats people.

Comfort Suites Near City Of Industry - Los Angeles

Comfort Suites Near City Of Industry - Los Angeles

(84 reviews)

$

I want to take a moment to recognize the incredible staff here at Comfort Suites in the City of…read moreIndustry. After going through a very stressful situation with a previous stay that led to my son having medical issues, my family and I came here exhausted and overwhelmed. From the moment we walked in, Emily at the front desk showed us nothing but kindness, professionalism, and understanding. She made the check-in process smooth and welcomed us without hesitation. I've stayed at many places over the years--Marriott, Embassy Suites, even high-end casino resorts back home in San Diego--and I can honestly say this place stands right there with them. The cleanliness, the comfort, the atmosphere... it truly exceeded expectations, especially for the value. This experience reminded me not to judge a place from the outside. What matters is how you're treated and how a place makes you feel--and this team made my family feel safe, comfortable, and cared for when we needed it the most. To Emily, and the manager, and the entire staff--thank you. What you did for my family means more than words can express. -- Snowden, LLC

Health department alert If I could give them a -1 star I…read moremost definitely would September 2025 I was told to leave after informing them that they have bed bugs. I checked in with my 2 yr old toddler who kept telling mythst she was itchy. Once I saw what it was and informed front desk, their mgr Akesh Patel told me to leave. But would not check me out so that I wouldn't be refunded.

Hampton Inn Los Angeles/West Covina - Delicious hotel items from our Savor Zone

Hampton Inn Los Angeles/West Covina

(98 reviews)

$$

The front desk was very friendly and efficient in checking us in. They have a good selection for…read morebreakfast which is included. I enjoy the fact they have a later checkout (1pm-2pm) depending on availability. Being a Hilton rewards member they provide water for guests checking in. The rooms are very clean. The bed was very comfortable. Always a plus!

Serious Safety and Service Issues - Not What I Expect From Hilton…read more My husband and I stayed here using his Diamond account, and the experience was troubling enough that I feel obligated to warn other travelers, especially families. 1. Noise & A Sleepless Night We specifically requested a "quiet room" in our reservation note because we had an 8‑hour drive ahead during a winter storm. Despite this, we were placed on the 1st floor next to a heavy exit door that slammed loudly starting at 4:00 AM. At 5:35 AM, I went to the lobby to ask for earplugs or a room change. The night auditor appeared to be dozing and was initially unresponsive. When I finally got his attention and told him about the noise and my reservation note, he was dismissive, stating we should have requested a change earlier, such as when we first woke up at 4:00 AM. He offered no earplugs or assistance and said nothing could be done until a manager arrived at 9:00 AM. 2. Troubling Discrepancies & Billing Errors At 8:30 AM, we spoke with another staff member about the morning's events. Shockingly, she told us our reservation note did NOT include a quiet-room request. Instead, she claimed the internal notes we put in were "lower floor and away from elevator"--requests we absolutely never made. While the latter part of the note about payment methods was still visible to her, seeing our "Quiet room" request vanish and be replaced by different notes was incredibly unsettling. When I questioned this discrepancy and expressed my disappointment in the night auditor's behavior, she labeled me as "aggressive" for simply trying to understand what happened. Furthermore, when we checked out at 10:00 AM, I asked for a receipt with a zero balance for my stay with the payment cards listed because I was worried that the payments wouldn't be handled as promised. She insisted that she could only print out the folio as is--one that showed that we still owed the hotel for the night. She claimed she saw the payment arrangement put in by the check-in staff and that the balance would be "handled accordingly." Despite this, they mishandled the charges, and it took us another hour on the phone later to get the payment settled. 3. Customer Service Breakdown Between the lack of sleep, the unresponsive night staff, the unexplained changes to our reservation notes, and the hostile tone we received, we felt completely dismissed. My husband spent hours with Hilton Corporate trying to get answers. Ultimately, corporate forced us to choose between a standard room refund or points for the night, with zero acknowledgment of the staff conduct or the compromised reservation notes. Bottom Line I have always trusted the Hilton brand, but this stay left our family feeling uncomfortable, unsafe, and unheard. I strongly urge management to review their overnight staff procedures and system integrity so no other guests experience this.

Fairfield by Marriott Inn & Suites Los Angeles West Covina - Nice Suites here

Fairfield by Marriott Inn & Suites Los Angeles West Covina

(126 reviews)

$

It was one of the cheaper rooms around…read more I was upgraded to a nicer room thanks to my status. The room was comfortable with a nice king sized bed. The bathroom was okay. My wife prefers a room with no bath tubs. This room had a tub shower combo. Soap, shampoo and conditioner were the Bonvoy special. Breakfast is available in the morning. Unfortunately, I slept in and missed it. It's a good hotel. Lots of restaurants in the area. Great for a mattress run.

My experience here was horrible my fiancé and I went to the front desk to check in for our…read morereservation the front desk receptionist Justine didn't greet us and rudely asked for my fiancé card and ID he gave it to her and my fiance turned around to give me two kisses she then proceeds to say excuse me can you not kiss in the lobby so we stopped and I asked her to tell me where the rules are that says I can't kiss my fiance and she gets upset and says I'm canceling your reservations. She literally canceled our stay and didn't want to give us the number to corporate. My fiance then calls the front desk and asks to be transferred to the manager she put him on hold for 10 minutes then hangs up the phone. I do feel as if we were racially profiled we are African American she was very disrespectful and I would not recommend anyone of color to check into this place. My fiance and I are very respectful we don't cause problems and she ruined our day. Again her name is Justine and this is very unprofessional I believe she is a racist. Thank you

Home2 Suites by Hilton Azusa - Guest room

Home2 Suites by Hilton Azusa

(91 reviews)

$$

My family and I had a fantastic experience at Homes2Suites in Azusa. We had family members come in…read morefrom all over the country for a medical emergency. We were able to get numerous adjoining rooms and to quickly modify reservation dates as folks came and went. The staff was friendly, professional and accommodating with every interaction. The rooms are clean and well stocked The breakfast had tons of various options and was well stocked

Second time here at this hotel. First time no issues 4 stars, this time a myriad of issues. First…read morebig dog barking on 4th floor and running around above my room. Pets should be on first floor. Second moved to another room and now got a stomper. Flooring bad, you can hear person above walking like an elephant. Third, room was not serviced as bathroom stated every other day and Fourth, mattress was soft and my spouse had to sleep on sofa and now we both got back pain for a couple of days. Front desk, text me how I'm doing, appreciate that, Carissa helped me very professional and friendly. Felt bad for her that she need to be dog and sound police which is a waste of her human talent and management actually makes them do such a low level task. Software can assign pet guests to lower level or when check in manually. Bathrooms are dated and mattress needs replacing. Suggested foam mattress. Rooms are clean and you get nice kitchen with a big fridge. Emailed GM about the issues. Great location half way to Ontario airport and Arcadia. Free parking and breakfast good. Did not have chance to use pool and gym. Until they fixed these issues, either you are here on vacation or business, caveat emptor. If you look at the reviews rating. There was more 1 stars than 5 stars. I did not know the hotel has gone down hill in the last 2 yrs. I stayed at the other home2 suite in Montebello without any issues.

Royal Knight Motel - hotels - Updated May 2026

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