Very efficient folks run the office and my therapist, Isaac, is terrific. Obviously very…read moreknowledgeable, professional and kind hearted. Judith Hirsch

I have been an athlete my whole life, which unfortunately comes with the territory of being injured…read moreand needing help getting back on your feet. I worked with Leah Harris at the Eagle Point Office after having a Brostrom procedure done on my ankle. I have worked with many physical therapists in my life, but she has by far been the best one I've ever worked with. Couple that with a friendly, knowledgeable staff and you have a recipe for success! Not only did I recover from my surgery, but we progressed so steadily that I felt comfortable returning to my modified "normal" workout routine immediately following my discharge (which has never happened before). I could talk about how wonderful my experience was for days, but the most important thing is that I would recommend Leah Harris and JCPT to anyone, athlete or not, these therapists are top of the line.

Unprofessional and always trying to take advantage of impatients! They have cancelled on me when I…read moreshow up for appointments because massagers have emergency just overall trash like Medford location. Do not recommend.

I love this place! Dr Goodrich is so at what he does and Wendy the massage therapist has magic…read morehands! I leave here feeling like a new person! The receptionists and assistants are all so sweet and make me feel welcome!

The facility was clean and welcoming. Receptionist was pleasant and helpful…read more There was no long waiting time but was called promptly at our appointment time. My husband and I found our massage therapists were both open to listening to our concern and to discussion as to the best way to serve our needs. Definitely would recommend this facility and have already scheduled our next appointments (easily) with the same therapists - a real plus !

Leigh Frisbee Lenz, DC is the best chiropractor in town…read more Her years of experience and the fact that she listens to everything that you say, makes her an excellent chiropractor. 100% recommend Leigh Frisbee Lenz, DC at New Heights Chiropractic in Eagle Point, Oregon

Called in there because my mother is calling the police due to hallucinations. I'm the last of 6…read morekids that will care for her. On the phone they told me one thing, when we got there, they did a completely opposite of what I had asked ... looking for mom a new place.

In my opinion, every person that I have interacted with at my new doctor's office has been truly,…read moreunbelievably kind and easy to work with on the phone & in person. I met with Carla Morey P.A. for my initial visit and I could not have imagined a more kind and attentive care provider. She listened and made eye contact and was very engaged. So amazing in this day & age. The woman who answers the phone was so great, I can't remember her name, Melissa or Marissa, or it rhymed with that, sorry! I was running late due to a dead battery and I was expecting to be told if I was more than 15minutes late that I would have to reschedule! BUT INSTEAD, she said please be safe, drive carefully and not to worry. Wow, what a good person and her voice is so pleasant and reassuring. I am so impressed. I am so happy this is where I will be getting care.

I enjoy working with Advanced Care life services. It has been in the foundation of my beliefs,…read morebrought to person and able to do the person on person experience without the whole financial dependency is what means a lot to me.

Michelle and her team are incredible! The loving and professional care they gave our mom and…read more family was beyond exceptional. I highly recommend ACLS

Excellent experience. Staff were thoughtful and timely. They took the time to listen and provide…read morefeedback which was very helpful.

Lenz professional, transparent & easy to understand, my joint pain went away that I had , friendly…read morepeople , that put up with even thirsty old men , just a vary nice environment

I'm a permanently disabled OIF/OEF Marine Corps veteran and it took me longer to get care at this…read morefacility than I even could have imagined. I registered in October of 2017 and didn't see a primary care until Feb 2018, and never got to see a mental health provider because they had a 12mo wait list. When I did finally get seen by a primary I found out that all the doctors there are the Drug Rehab facility doctors... They didn't know how to treat anything except alcohol and drug addiction. I had pain in my tendons and was told I would be fixed if I didn't drink any alcohol. I was coughing up blood and was asked a series of drug related questions (do I used heroin, cocaine, smoke, etc...) and then was told just to come back in a few weeks if I still have the issue. I'm not going to list everything because I would never finish typing. I couldn't believe how terrible the health care was. I felt like I was there for rehab, not healthcare. I received literally no help for any of my conditions in the 14 months I was registered there and hope that I can help other veterans by writing this. Avoid this facility at all costs! I decided to move to a different state just to receive what I would actually call healthcare. I've lived in many cities all over the states and THIS is the WORST medical facility in the country, VA or otherwise. Try it out if you don't believe me but you will undoubtedly be disappointed. I had heard nightmarish stories about VA healthcare when I was enlisted but had nothing but good experiences myself until moving to southern Oregon. This place should just keep giving drug addicts/alcoholics a place to sober up and not try to branch out into General medicine. 1 star because 0 stars isn't an option. After moving to Fort Myers, FL and registering at the VA here I had an appointment within 2 weeks and was seen by general medicine the same day and had all my labs done. In and out within an hour. I had more done here in an hour than I had done in 5 months at white city.

Great people, the mental health team are Life Savers.read more

The lack of communication from Dr Shebra is astoundingly Lazy! Shes standing around talking about…read moremovies when your results have been all completed over an hour and couldn't be bothered to cross the hall to speak to you about them. Seeing the Splint nurse try to place the Ortho glass OVER tight gauze was shocking and negligent. I had to stop them and remind them it could have cause great nerve damage and skin breakdowns! Then 5th floor nurse answering person is beyond ignorant and rude! Its scary how condescending and medically INCORRECT they are as my husband who is a Doctor asked very basic questions!! The 7 hr wait at Ashland hospital is no better! Asante is garbage and frankly a huge lawsuit waiting to happen!!

hard to get anybody to answer phone and if they do they don't relay messages to person the message…read morewas for. if our Doctor wasn't so good we would be long gone. Been a patient for fourteen years and the communications between patient and and office has declined horribly in the past four years

I'm about a week out after having knee replacement by Dr. Jankuska and couldn't be happier about…read moreit. I had my other knee replaced 18 years ago and the difference is night and day. Yes I'm sure things have advanced since then but Southern Oregon Ortho has been great to me. I started physical therapy yesterday and am getting exactly what I need from knowledgable thearopists. Brian is especially good. My partner has had several surgeries on her hands and wrists From other surgeons and a reverse shoulder replacement. I've been along the ride for all of it. Meeting with her doctors, PAs, and therapists and in my experience it's been very positive.

I have to add another 1 star review for this terrible organization. Our chiropractor referred my…read morehusband here for consultation for the pain in his left knee. He was seen by a PA, Sofia, who had my husband take a blood test and referred him to Josh, a physical therapist, for a consultation in which he recommended six weeks of physical therapy twice a week. My husband saw Sofia the following Monday. She had him take more x-rays & gave him a big Cortizone shot in his knee, which worked wonderfully. On Tuesday, he had his first PT session with Josh. Later in the evening and into the night he started feeling a LOT more pain and his knee swelled. By Wednesday morning he could hardly get out of bed and was experiencing severe pain that was 10 on a 10 scale. He could not walk without canes or crutches, moaning at every step. He could not move his leg very much at all without excruciating pain. He called Southern Oregon Orthopedics to see if someone could help him because his left leg was hurting all the time from his knee all the way down to his ankle but no one was available. He could NOT get through to a human being. Someone finally called him back and suggested he go to their urgent care, which he did. Our good friend is an RN and he took my husband to the urgent care at Southern Oregon Orthopedics. Our friend strongly recommended that my husband request a sonagram to rule out a blood clot. My husband requested this of the person at the front desk who sent that request on. In a little while a medical assistant came out and said she had conferred with her boss, ANOTHER medical assistant, and they did not "think" he had a blood clot and that he should go home, elevate his knee, and put ice on it. (He had been doing that non-stop since his pain began.) NOTE: it is against the law for medical assistants to diagnose and prescribe. Again he asked for a sonogram. She said that they didn't think he needed one but if he insisted, she would write an order for him to go to Asante and get one. After he left Southern Oregon Orthopedic, he decided to go to Provident Urgent Care where they gave him an order and sent him immediately to Provident Hospital. At Provident Hospital, they checked him in immediately and after about 10 minutes the sonogram technician gave him a sonogram. Before he left the hospital, the Provident sonogram technician sent the findings to the doctor at Provident Urgent Care. The medical doctor at Provident Urgent Care thought it was very important that my husband get a sonogram to rule out a blood clot, which matched what my husband wanted and what our RN friend recommended. (The only ones who disagreed were the two medical assistants at Southern Oregon Orthopedics who were NOT legally qualified to have opinions.) My husband canceled all of his PT appointments at Southern Oregon Orthopedics. At Provident, the doctor gave him a referral to the Sports Medicine medical doctor at Provident Hospital, which is where my husband has decided he will be going for future treatment. My husband said he will never go back to Southern Oregon Orthopedics. He said they are very disorganized, that they don't seem to care about their patients, and that they don't have the right level of people dealing with emergency situations. He said he got a very different level of care in an expedient manner from medical doctors at Provident. And furthermore, if they bill Medicare for what they didn't do yesterday, I will file a charge of Medicare fraud. I understand these people advertise a lot. Perhaps if they took good care of their patients, they would get referrals and wouldn't have to spend so much money on advertising; then they could focus on providing even better care.