Horrible customer service, I bought some binoculars for a 100$ and only had the chance to use them…read moreonce before it rained and the inside lenses acquired moisture and fogged up. I brought them back to the store and asked if I could exchange them for a different pair, they said they would not do that and told me to write a letter to the manufacturer. I am Very unimpressed with of their unwillingness to make things right, and the lack to back their products.

My parting comment to the pro, Stan at Ace in Winthrop was, "Thank you for being good at what you…read moredo!". Quickly saw a good path to completion on my problem. Priceless treasure!

They had what I wanted and more. Staff was helpful and polite. I needed tools for a travel trailer…read morerepair and also bought a folding chair.

This is more than a hardware store. Cute little trinkets, clothing, jewelry, ornaments and more…read more You have to come here jut to look round and find a treasure to take home.

What a wonderful find. Looking for an espresso I wouldn't have looked here, but the grocery next…read moredoor sent me there. It's not your ordinary hardware and home & garden store - they have so much more - VERY eclectic. Glad to find a good coffee and pastries in this neck of the woods.

Such a friendly and efficient place! I called ahead, and my order was ready when I arrived. Thanks!read more

Great little building supply! They had everything well designated and lit up! I was looking for a…read morespecific tool - a planer- and found it here, to my surprise! People were friendly and helpful!

Brogan was so awesome helping me change all the door handles, deadbolts, etc. for my home, AND…read moregetting all the locks set with 1 key. So helpful.

My husband can't leave a hardware store alone, so he had to go in, but wow... They got a ton of…read morethings, a surprisingly large store. It doesn't look that big, but it keeps on going. I mean just from the looks of it, if you need to fix anything, they probably have it. Plus fishing items, some toys, tons of BBQ stuff and other household items.

My experience was in May, 2022. The Stihl saw technician in 2022 is incompetent…read more This review is STRICTLY for the Stihl Chainsaw Service Desk and does not apply to the irrigation/plumbing and feed side of the store (which is great). I brought in a relatively new professional level saw MS-261CM to diagnose a problem with the powerhead while I was clearing hazard trees along trails on Thompson Ridge after the Cedar Creek Fire. The saw bogged down and died after running fine for only 3 minutes and I couldn't get it started again. The service tech said he'd hook it up and run diagnostics and report back within 1 week. He had it on his work bench for OVER 2 months. I had left messages 3x asking for a status update. After 10 weeks, he called me and said he couldn't figure out what was wrong. He didn't charge me anything and handed me back my 261 with a shrug. To add insult to injury, he reassembled the saw without the master control switch connecting rod (the part to adjust the choke to run and to stop the motor). Fast forward 2 years and I'm down in the PNW Stihl distribution/service center in Centralia, WA and they run diagnostics and under 1 min later, they tell me what's wrong: you have a bad fuel solenoid. They hand me a complete carburetor assembly and say it's covered under warranty. I install the carb in under 15 minutes and my saw is running fine. So my saw was down the entire summer of 2022 when there was A LOT of post fire clean up for no good reason other than the tech couldn't understand the computer diagnostics to identify the problem. One faulty solenoid that was covered under warranty. I sure hope Cascade Pipe has a new chainsaw tech working there now but I will be driving to Sedro Wooley or Wenatchee for future saw service.

Big thank you to Fredy for helping me fix my hose! I was…read more traveling through the area and couldn't remove an old hose gun fitting we use in the van... Fredy was kind enough to take care of it for me. Thank you.

I would like to give the Leavenworth Store clerk Tyler McKinnley big kudos for top notch customer…read moreservice! After being a 40+ year customer of Marson's in Leavenworth, I've grown to really love the store and the employees that work there. After the purchase of Marson's by TAL Building centers, I was at first a little frustrated with the change. Now, all the store clerks are fantastic and very helpful. What makes Tyler stand out for me is that he always goes above and beyond to serve my needs as a customer and contractor. For example, his knowledge of the POS system allowed him to make some much needed changes to my sub-accounts in my company charge account. He was very conscientious about asking the right questions and made the necessary changes without any further prodding. I super appreciate everything he does for your company. He deserves a raise or promotion or both. Thank you Tim for hiring great people!

Very nice folks. Very helpful. Shout out to Alicia in design. Went out of her way to help me out…read more Always have found their products to be above average quality. Have purchased tile, cabinets, roofing and more from them.

Midway Building Supply may be located in a small, rural town, but it is stocked and managed like a…read morebig city building supply. In the process of building a vacation home, we have purchased thousands of dollars worth of building supplies from this store. They have a great selection, excellent customer service, and lots of inventory. We've found them to be super helpful in locating hard-to-find items and advising us of ways to reduce our construction costs. They deliver supplies to construction sites near and far and their delivery truck is equipped with a portable forklift which makes quick work of unloading and placing heavy construction supplies. If you've ever had to unload tons of supplies from a delivery truck you know how important this service is. Highly recommend.

From the owner: Quality building supplies & more - since 1957!…read more Midway Building Supply has been serving the Okanogan Valley for over 50 years and providing only the finest building materials for all your building and remodeling projects. We carry a complete line of the best building materials and a wide selection of hand & power tools. Our professional and experienced staff is ready to assist you with any home and construction project. Call us today for more information!