They will order what you want with zero attitude, not like jomani dr, they could use some customer training

They have the largest selection of used handguns and long guns you'll find anywhere in this region. Ken, the owner, and all his employees are always efficient, knowledgeable, and helpful. I have purchased 3 collectible pistols on consignment here at reasonable prices and check weekly, as new consignments are always appearing. read more

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Very knowledgeable down-to-Earth staff who will bend over backwards to meet your needs. Good prices with the support to facilitate your shooting enjoyment. read more

They don't buy guns anymore. I drove 2 hours because of the reviews, their website, and how long they've been around. Couldn't buy my firearms though. Very nice staff, very helpful, and plenty of inventory if anyone is interested. Recommended me to go to Dirty Bird Guns and Ammo. They took care of me. read more

I have 2 Glock 30 45 auto. Both firearms have been misfiring. I am not a gunsmith. I walk into Valley Gun Shop, upon entering I look around to veiw my surroundings, I look to the back of the store where 3 people were standing behind the counter, they just look at me, I ask is there someone that can look at my firearm and tell me why it keeps misfiring. The two younger folks look at the man with a beard, the man with the beard stated, "that would be me." I smile, state my name, lay down my pistol case, opening and showing the partially diassembled pistol. The first thing the man with the beard stated was, " this is a lot of gun for a female." I have been using both of these pistols for years. I was shocked. Then he said, don't take this the wrong why, a lot of males have a hard time with these 45's. Hmmm. I thought. I said, I have two, both are misfiring, is this common with these glocks and can I get them check out. Mr. Beard insisted it was too much gun for me, he could clean it, but it looks pretty clean, I can take it in the back and fire it if you want me to. But, it is you not the gun... This really did happen, I could not believe it. Totally unbelievable. No wonder there were no people in the store. read more

I had to have my Ruger rifle sent in to Ruger to be re-fitted for a bolt. These guys facilitated the exchange and made it a painless, straightforward process. I first brought the rifle into the store in a case and explained the issue and what I wanted done. They got some details from me in the store and a few days later, called me to get my approval on moving forward (after Ruger had communicated with them). When they got the rifle back from Ruger a couple weeks after that with the work having been completed, they called me and left a voicemail to let me know. When I returned to the store to pick up the rifle, they got me squared up on what I owed them for everything and I got the rifle home all good to go. This was, start to finish, everything I hoped for, and there were no delays, no hassle, and no surprises. Very happy working with these folks on a process that could have potentially turned into a nightmare with anyone else. read more

Simply excellent. This is a crazy time in CA for anyone wanting to purchase a firearm or ammo. Seems like guns and ammo are the new toilet paper. Terribly small supply and huge demand. And in the face of what are clearly very frustrating times, the staff at Valley Gun are to a person friendly and upbeat. They do their best to get you your gun and your ammunition and they take the time to answer your questions. The store isn't large but its inventory is pretty wide ranging. They have quite a large inventory (at the moment) of long guns and a nice collection of older firearms Just a very chill place and well worth a long drive. read more

Sent email twice to ask questions and pricing on certain repairs. No email answered. Why ask to leave an email if you don't answer. I'll go to a different gunsmith apparently your to busy. read more

Whatever need you have , valley gun can meet it. It's a small little shop that has that mom and pop feel and located near downtown near the hospital. There's plenty of street parking.The employees are super cheerful and helpful, answering any questions you may have. Although small the shop has a variety of handguns, rifles , plenty of ammo and accessories. Decorations are pretty cool and funky. Best decoration , tribute to a lab. Dog people are my people. I have come here several times, for my gun certification as well as some PPT (private party transfers). Each time they have been extremely quick and efficient , which is hard to find in a gun shop. You are in and out in less than 20 minutes. I much prefer this shop over the other bigger ones here in Bakersfield read more

This place has been here for 60 years, they are obviously doing something right! The employees do their best to deal with the difficult customers (which I'm sure is the majority of the comments on here) as well as accommodating the nice, patient ones. Not every person who comes in is polite. And you can't expect to be treated a certain way because you've had a bad day. read more

Excellent gun store. The customer service is always outstanding. Very knowledgable staff. They have a good variety of firearms to choose from, plenty of ammo in stock and a good variety of accessories. read more

Valley Gun - Guns & Ammo Near Me - Bakersfield, California

Best gun shop I've ever been too. Kind, intelligent and super knowledgeable staff. Pricing is fair and It's a pleasure to spend my hard earned dollars there. And I live n LA! read more

Valley gun has officially went downhill so many great coworkers have left there a few who still are knowledgeable and professional but not like they were a couple of years back. read more

The staff is friendly with the exception of the girl with the red hair. She interrupted my conversation with another employee to make a sarcastic remark in my direction. While I was still in the business, she belittled another employee who had a general question about a product. Other than the interaction with the employee with red hair, the experience was fine. read more

It's unfortunate this is the only real gun shop around. Guaranteed if they weren't they'd be long gone. Always understaffed. Will leave you standing at the counter for 20 minutes acting like you're not there. And worst, once you get their attention they look at your like "What do you want?" I'll just use Amazon from now on. Cheaper and honestly worth waiting a day more for products. read more

BAD PLACE. Here is my experience. All around just no good, terrible customer service. Certain employees were very rude most the time. They are not very informing at all. Could not answer any questions or concerns. Never once contacted me when they said they would. I always had to contact them. As a first time gun buyer I feel mislead, taken advantage of and miss informed. You would think as an institution like ( Valley Gun ) would be more prepared to a certain level of transparency and information to be able to provide customers with accurate information and keep them well informed of all policies or how they provide their services. They do not. The staffing, and the services are significantly under par to even the most minimal of standard. Most often unhelpful. Valley Gun waisted a major amount of my time and large of amount of my money. As hard working tax paying American it's unacceptable to me the service I received. Had they had better servicing more informed staff or just better staffing in general maybe this wouldn't be the case, but overall such a horrible experience.. Will never go back. DO NOT recommend. I have found much better places to conduct services from. With much better prices I must add. So really ( Vally Gun ) thank you so much for the "help". I now know much better and I am much more informed on things since I have found a better provider of services. TO ALL WHO READ THIS! I fully recommend you seek services elsewhere. I'd leave no star review if I could. read more

The staff is extremely knowledgeable and helpful. The store is very crowded normally because of demand. They take their time to make sure you understand all your options and assist you in anyway they can. I have been extremely satisfied with all of my interactions with them. read more

Staff is very friendly every time I have entered the store and they are very very knowledgeable. This place did not hike up the prices on the ammo and they do have my caliber in stock (10mm) all the time. I will continue to be a loyal customer. read more

Even though they were busy the couple of times I've been there they still maintained a professional attitude, sometimes aggressive which is probably because they might be overwhelmed with the clientele but it's understandable. Them maintaining a professional attitude is good customer service. read more

Great service, I bought my CZ 75 p01 from Valley Gun, very helpful and informative.

Friendly staff and great service at Valley Gun. Try them, you won't be disappointed.

Having had poor service at some SECOND firearm place, I came here 6 months ago and was very pleased. I recently purchased a rifle from these guys and was pleased with the entire process. I would (and do) recommend this joint to friends and family. read more

The staff was great! I had numerous interactions with them. They were highly ethical, straight forward and honest. I definitely would like to do business with them again. read more

Ok as far as if you k ow what you want just in and out location. People there are alright. The lesser stars bwhen it comes to taking care of things poor communication. read more

What a great Gun Store great service and the guy that helped us Todd was AWESOME and really cool. He was patient and spent quality time finishing up our transaction. Everybody, they are laid back and know their stuff. I highly suggest you go to them even if you live in Los Angeles where your rights are being infringed upon. read more

Valley Gun is always busy but they provide great service and the expertise is top notch.

I read some bad reviews about Valley Gun truly unfair that the are under staff , that they don't know their guns they a young lady their that I trust she can answer any question you throw at her. I'm Hispanic and proud of it . People claim that this place is racist that very wrong I bought my first gun there 20 years ago with Ken and today my son who just turned 21 bought his first Gun their, this a family run business. They work their asses off to make you happy. A young lady that works their graded my sons test and explain to him the questions he missed very straight shooter no bull shit all the guys are the same way straight business no bullshit . Tamaran ( sorry I butchered your name ) is are to go guy. Before we went over there we were at Turner sports we were their for 40 minutes and didn't get anything thing accomplished. Ken you have a great staff thank you for treating everyone the same . I honestly think that one of you can run turners by yourself. God bless all you guys at Valley Gun . read more

I like the people who work there. They're usually friendly, sometimes grumpy when they're busy lol, but they're real with you which I appreciate. I overpaid for one of the guns that I bought there, but it was my fault for not doing my research and it was during a pandemic so I'm not really sure how much I actually overpaid by given the circumstances. I'll go back there next time I need guns/ammo. read more

Probably the friendliest gun shop for the first time buyer I've ever been in. After basically getting blown off at some of the other places I went to (in their defense, I'll bet there's a lot of time wasted with non-owner window shoppers in this business), Valley Gun treated me like a customer whose business they valued right when I walked in. Ended up taking my certification test AND buying my first handgun on the same day (got a safe too, as they had an outstanding price point on their safes). Ken helped me both initially and at pick up, and was both obviously experienced and incredibly friendly. He answered the e-mail I sent before my first visit, and was just as helpful in store. During the safety demonstration, he gave me a few extra tips specific to what I was buying, which I really appreciated. There was a miscommunication on pick-up day, and I ended up having to wait an extra day to get my piece but the staff were so apologetic and friendly about it that it was hard to be mad. When I came back the next day, I found out Ken had earmarked their last reasonably-priced box of ammo for me so I wouldn't have to spend twice as much on the Remington, which more that made up for the extra 21 hour wait. Their ammo isn't as cheap as you can find elsewhere, but that's to be expected from a small shop in an ammo-shortage. If you're nervous about your first time purchase and need to talk to a friendly salesman, or just tired of getting attitude from some of the other places, I'd highly recommend Valley Gun. read more

If you call your most likely to get brushed off. I've called twice and most recent I was told I would need to come in. Didn't answer one of my questions. Just wanted to know what short nose revolvers they had in stock. Told the kid that we were once taught that the most important customer was the one on the phone not the one who's foot were already in the door. We all know that customer service is bad everywhere and especially here at Valley Guns. Never will I shop there again. Never. read more

Hello ! First of ok I can't say THANK YOU enough to Valley Gun and most importantly Cameron. Our sales man. He literally could answer any questions we had. He knew so much about guns and scopes and what are Son needed for his first rifle and what would be best for deer hunting or any kind of hunting. My husband and I have done business with other gun shops in this town and I will never do business with anybody else but Valley gun and Cameron. Cameron is amazing and if you have any questions any thoughts anything and you want to purchase a gun please give Cameron a call at Valley gun!! If you have any questions and are thinking about getting a handgun or rifle a revolver anything please give Cameron a call at Valley Gun read more

Went in with the intent to purchase a fire arm and took my business elsewhere when I received the rudest customer service for asking a simple question about the specifics of ammunition. Seems like they're only nice to their buddies who come in and all other customers are a bother. Makes me wish I had never bought my first gun from there. read more

Great shop, super services, gunsmithing on site. The selection and service will keep me, my friends and my family coming back. read more

Valley Gun is with out a doubt the best gun store in town. Knowledgeable, and helpful staff with very fair prices and a great selection. I know we have some good gun stores in town, but valley is consistently the best, and fairest in town. read more

Stood in line for over 25 minutes and they let another customer at the back of the line go before me because that customer purchased a gun! I was only there for ammunition!! I wish zero stars was an option. More than willing to drive out of my from now on to shop elsewhere read more

Customer service is horrible the person I spoke to via-telephone was very rude and not helpful at all. Only gave 1 star because none wasn't an option. read more

The worse experience I have been through with a firearm. The last gun was sold to me broken with the grip falling off. They would not take responsibility in any manner. The customer service does not exist. Granted its a gun shop but people still need to be reasonable. I will not be going back here under any circumstances. read more

Although this firearms and outdoor gear store is small when compared to the larger BIG BOX retailers, the selection is good. Their point of differentiation: they can afford to give you the "one-on-one" advice (particularly useful for "new" firearms purchasers). Plus, If they don't have what you want, they'll help you find it, then will get it quickly and efficiently. Ken Quarnberg and his team are professional. My favorite firearms store for life. read more

Great staff, just an awsome store to shop for new firearms & ammo, every time I go in to that shop, I walk out with somthing new, great prices read more

I have been a customer for over two decades, the owner a man of quality, understanding, and knowledge. I only wish they had a bigger store. I would suggest, however, or this would have been a 5 star rating, that a couple of their staff be a bit more professional and customer friendly. They have a great owner, the best, and I suppose it takes time for the younger to learn from him, even though they've been there a few years. I can ask the owner any question and he always has had the answers. Even with the Covid Crisis, they've continued with integrity and helpfulness, save a little what was written above about a couple staff. With time, they should improve. Important they remember the customer requires information. Love the store. Hope they get through these political, anti-gun, times we live. Our Constitutional Rights are of utmost importance, and we need stores like this. People can support them through these trying times, and for our future. read more