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    Valley Glass

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Valley Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

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    Recommended Reviews - Valley Glass

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    10 months ago

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    5 years ago

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    Deseret Glass - Shaun's Business card

    Deseret Glass

    (13 reviews)

    My windshield looks perfect and the installation appears to be perfect but interestingly, my hood…read morelift supports stopped working and I am under that hood nearly every other day.

    I do not typically leave business reviews. I am posting this for others to be informed and to…read moresummarize the service issues I encountered. When obtaining quotes for a windshield replacement, this company was not the lowest bidder. I selected them because they represented themselves as providing high-quality service and cited a national accreditation. Service was scheduled for December 4, 2025. Prior to the replacement, I informed the technician that a dash camera was mounted on the windshield. He stated this would not be an issue and that he would remove it, with the understanding that I would reinstall it after the replacement. During the installation, the technician cracked the windshield from the interior while attempting to attach the rearview mirror. I understood that mistakes occur, and it was agreed that the windshield would be replaced the following day. On December 5, 2025, the windshield was replaced a second time. After the technician left, I discovered that the windshield wipers did not work. This occurred during a storm, and I had to wait over an hour for a third visit to correct the issue. I was informed that the wipers had not been reinstalled properly on the gearbox. After these visits, I was left to vacuum glass shards from the first broken windshield out of the vehicle. On December 21, 2025, when I attempted to reinstall the dash camera using the USB cable that had been left accessible near the headliner as agreed, the device did not receive power. It was later determined that the dash camera wiring had been damaged during one of the windshield replacements, causing a short and a blown fuse. The damaged wires appeared to have been twisted back together and tucked into the headliner, which was extremely concerning. On December 22, 2025, I requested a call from the business owner to discuss these issues. Instead, I received a text message stating that safety concerns are taken seriously and that I would be contacted shortly. No further contact occurred until January 7, 2026, when I was informed that the company would not accept responsibility for the wiring damage but offered a negligible discount for the windshield. I declined the discount and was seeking acknowledgment of responsibility rather than continued deflection. I can only hope this experience is an outlier. The attached video (explicative warning) shows the dash camera functioning at the time it recorded the initial windshield cracking during installation, and the attached photo shows the damaged wiring as discovered. There are additional and unfortunate details, but I am only summarizing the main issues and am ready to move on. Altogether, this turned into multiple appointments, follow-ups, cleanup, and troubleshooting that took far more of my time and energy than I could have ever imagined.

    Safelite AutoGlass

    Safelite AutoGlass

    (13 reviews)

    They texted me that my new windshield was in but when I came for the replacement they said a wrong…read morepart was ordered. They only realized that when they compared the new part with the actual in my MB GLC43 AMG. They scheduled another appointment two weeks later. And again texted me but when I came for the appointment they said again that the part is wrong. When I tried to complain, some obtuse manager blamed MB dealership and his own ignorance, that he didn't know what occurred during my first visit. Stay away from this place, especially if you drive a foreign car. They are incompetent and will insult you when you try to complain. The real rating is 0.

    One of the many benefits of driving a crap load of miles each year is the cool things that…read moresometimes hit your windshield. Some times they just scare the hell out of you and other times they leave you little presents as a representation of their love. Rocks on the freeway are true, true givers of love. Enter Safelite. I was fortunate to get TWO little glass kisses on one trip and was super excited about it. I used the internerd to find my options and found Safelite, right here in my area. Logged on to their easy to use mobile site and had a reservation for the following day. So, there I am, showing up and thinking "man, there is NO way they are going to get me in and out of here in a decent amount of time." I'm not exactly a NASCAR fan but I do enjoy minimal times in the pits. The team at Safelite felt my pain and got me in right on time, just like we set up. The tech used the special doohicky, and the thingamajig on my windshield and it worked perfectly. Now, my two "kisses" were kind of close together and he asked if could work a little slower and take time to do it right to prevent the windshield from cracking out. Of course! Thank you! Fast forward to the doohicky and thingamajig being put away and the whatchamacallit cured the resin in the cracks. The tech let me know there was about 1/3 of an inch of the crack he just couldn't get the resin in to but he was able to seal both sides of it to keep it from cracking. Perfect. I can deal with that. So.... we're done. The tech wipes his footprints off of the truck where he was standing in the door (my truck was dirty at the time and this was an added bonus.) He runs my card through the card reader and it ended up a LOT cheaper than I thought it would be. Use these folks. Enjoy their services. They took extra good care of me and I will 100% be back when the freeway doles out some more love to my truck.

    Valley Glass - glassandmirrors - Updated May 2026

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