If you're considering leasing with Douglas Emmett, think twice. As professionals in the landlord and property management business ourselves, we understand how important it is to maintain positive relationships with tenants. Unfortunately, Douglas Emmett has shown us exactly how not to treat tenants.
We've always paid rent on time, but during a recent trip out of the country, a bank change caused my auto payment to fail. The moment I was notified, I immediately wired the funds. Any reasonable landlord would understand and work with their tenant to resolve the issue--especially a tenant with a solid payment history. But not Douglas Emmett.
Instead, they chose to hit us with one late fee after another, displaying zero empathy or willingness to accommodate. This behavior is not just unprofessional; it's predatory and completely unnecessary. As people who manage properties ourselves, we know how crucial it is to treat tenants fairly. Douglas Emmett clearly doesn't share that philosophy.
If you value fairness, respect, and professionalism, stay far away from Douglas Emmett. This company cares only about their bottom line, not their tenants. read more