I was excited to see another Veterans Warehouse here! There used to be one in downtown Wenatchee that was 3 stories FILLED with stuff but that place closed. Today while passing through town, I almost missed this! I was SUPER excited to go inside and discover how massive the place was. The people were very nice and the store was so packed, I could literally spend a week inside going through everything and still not see it all... and there is a basement filled too! I got a cart and started going through things.. I only saw prices on the larger items, which was confusing. No tags meant no color special so I was a bit disappointed in that.. that meant many of the items in the store had probably been there for months at least. After looking at the photos of the review from March 2021, I noticed that many of the board games in that picture were still on the shelf today.. BUMMER. There were at least 10 Scene It board games and some of the games were open, there were bits and pieces here and there but there were treasures to find throughout the store. The problem with this store is the people working there have no idea how new or old the inventory is, so.. that means at least 75% of the stuff on the shelves isn't selling and probably will not sell but when a space becomes available, the place something from the back room in it's place. Probably why there are umpteen Scene It games out there. They need a pricing system. When I went to cash out, there was a lady who was negotiating for a pyrex bowl but didn't like the price the man behind the counter was quoting so she asked him if he would hold it for a day and he agreed to. Nice fellow! Bad policy! People don't have any idea what they are paying for what they want so they pick it up off the shelf, carry it to the counter and then when they hear the price, don't want it.. now the guy has to wait at least a day, then replace it on the shelf. I noticed a cart with a bunch of items in it behind the counter... most-likely items that went through the same process. Sure, price tags get removed and people hide color-coded stickers.. shoplifting is everywhere and scammers are in abundance but they have a bill-scanner to slip the $20's through to make sure they are legit. This isn't the first Veterans Warehouse I've been too so I think the problems here are within the chain and IT NEEDS FIXING. They need to figure something out. There was a really cool pile of collectable stuff behind a back counter but it said, "NOTHING HERE FOR SALE RIGHT NOW OFF LIMITS" or something like that.. looked like museum stuff and antiques.. weird. This places looks heavily shopped by resellers but there are tons of items and it will be my favorite place in this town and worth a 2 hour drive if they can work out these issues. Flush out the crap and make room to restock the shelves with new inventory.. price the items or at least put up signs in the areas of the items so people know what they should expect to pay for. We found a Halloween mask my daughter wanted and she figured it'd be around $5, I told her it should be priced around $1.99 as it wasn't new, it wasn't really worth $5 and I might expect to pay $.50 or less for it at a garage sale. The nice man behind the counter looked at it, rolled it over in his hands and said, "I think this should be... hm... 5 bucks." I asked, "Would you do $4?" and he agreed. I dig the willingness to negotiate but some people HATE that and I'd honestly prefer to know what I'm paying when I pick it up. So many items but price them with dated or colored tags and move on. It was like the low-end of Pawn Stars only friendlier and better staff. Because of all the clutter and old merchandise, there's no way they can effectively clean this store either so it's only a matter of time before it compromises health codes. Totally groovy store with serious issues and a friendly staff that holds it all together. I would like to thank the staff from the bottom of my heart, as a veteran, for helping other veterans and being such a terrific part of this community and I would like to apologize for not being able to "honestly" give this store a better review. I'm coming back here and I hope so much I will see constructive changes. This could seriously be my favorite thrift store ever if they fix it. read more