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Valley Convenient Mart

2.6 (5 reviews)

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Walgreens

Walgreens

1.8
(68 reviews)
1.2 mi
$$

Generally, Walgreens is my preferred drugstore. But since I have moved, the one closest to (on…read moreAlhambra Ave). has a really hard time getting things right. I usually place my order via the app. I have had them show up without items, and then tell me I can come pick it up at the store if I want it. When I order things to be picked up, its not ready. And tonight, my delivery was supposed to come at 7:30. At 9:00, I hadn't even gotten a text so I went to the on line chat and was told the store was still processing my order and I could call them to check on it. So I called. Too bad the store was already closed. Good thing my order just included house hold items and not medicine. Although, last week my son was waiting and waiting for days to get an update on his prescription. When he finally called, they said they couldn't process it without more information...why didn't they notify him of that they needed more information?! Clearly the managers don't take pride in the store or they would require the employees to do more than a half-assed job. I upgraded my rating to two stars because I called about my order this morning, and spoke to a lovely, polite lady about my order. She was very concerned that there was a problem and apologetic. At first she couldn't find any reference to the order so I said I would place it again. But a few minutes later, she called back and said she found the order and would fill it right away. She was very friendly and that made a huge difference. The few clerks that I have interacted with have generally been indifferent and non-caring. Customer interaction matters!

I've had two separate, equally frustrating experiences at this pharmacy. Both times, I was told my…read morebaby's medication would be ready in 20 minutes. After waiting an hour and a half, I was told it hadn't even been started. It is incredibly upsetting to be given a specific timeframe only for it to be completely ignored. There is a total lack of urgency and communication here, even when it comes to essential medicine. I won't be coming back.

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Valley Convenient Mart - convenience - Updated July 2026

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