My lease was due with Alfa Romeo and I decided to go in a different direction, and thankfully my…read morehusband leased a VW earlier in the year from Brunswick Volkswagen...so I figure why not. I reached out to Ravi, who made the process seamless. We went back and forth Vu's email and when I went into the dealership, he had the Atlas ready. I checked it out, we say down and started the paperwork. The staff was amazing, from Lance in leasing, Mike in finance and Ravi in sales, it was quick and easy...no hours of paperwork. If you are looking for a new car, lease or own make your way out up Brunswick Volkswagen and see Ravi. The showroom and lot are easy to navigate and everyone involved does their job properly. Great experience.

Brunswick Volkswagen is one of the car dealers under Brunswick Auto Mart brand umbrella. My family…read moreand I trust no other car dealership in the area, it remained unchanged for many years. I purchased my third car from this dealership yesterday, first Volkswagen. I am so impressed with every experience here! INVENTORY: The inventory at Brunswick Auto Mart is huge for both new and pre-owned vehicles. Make sure that you browse all their buildings located within close proximity. Brunswick Volkswagen building specifically has a huge lot of pre-owned vehicles including Volkswagen (new cars are also available). The inventory is available to browse online as well with helpful filters (great for saving time!) All vehicles include videos and CARFAX. It's incredibly easy to browse for experienced car people and those who don't have any idea what's going on like myself. You get a very clear picture of choices before even visiting the dealership. What I most love about Brunswick Volkswagen is that they genuinely want to find you a vehicle that fits all your criteria - budget, mileage, and lifestyle. That's a a huge contrast to other local dealerships I've experienced in the area. They will gladly partner with you and keep an eye out for the best incoming vehicles. I had several choices for my very picky criteria, and the decision was hard (quite a few choices!) Ultimately my choice was WV Jetta. My first Volkswagen after years of being Mazda girl. The car met all my criteria and also had a major cute factor. SERVICE: The building is gorgeous - ample natural light and very comfortable surroundings for customers. There is also a comfortable, well lit customer lounge to make the process more comfortable. The service genuinely deserves one million stars. And I'm a very picky service person. Everyone I've worked with over the years for car purchase made a very stressful process a breeze. They felt like partners rather than sales. The process here is very customer-centric. The experience is very smooth, clear, and respects one's time. I also always felt like the vehicles I'm purchasing are safe and reliable. Some have lasted me years. I especially liked working with sales guy Ravi during my last visit. It was a very stressful and uncertain time for me personally looking for a car after a car accident. I walked into this car dealership and knew that I could just exhale all the stress. Ravi was fantastic with finding the cars within my criteria, explaining the differences between the vehicles, ensuring that the vehicles best match my lifestyle, and making sure that the entire transaction was smooth. He made all of us feel heard - myself and my parents. Ravi also seemed like a genuinely nice person which is also important. I will definitely work with him next time if I ever need another vehicle. Highly recommend! Especially as a woman, I feel that navigating car purchase process is often very intimidating and tedious. Not here. I can with confidence say that at Brunswick Automart (including this Brunswick Volkswagen) always makes this process approachable, efficient, and very positive. I actually look forward going to Brunswick Auto Mart and looking at cars! I very highly recommend this car dealership!

We had a great experience at Brunswick Subaru, our salesmen Ray Hanini was excellent. He did not…read morepush us, thorough in answering our questions with honesty! He went over the new car features with us to make sure we knew how to operate everything in our new vehicle. Highly recommend Ray if you are looking for a vehicle!

Was going to purchase a 2026 outback Touring XT. Put down a 1000 deposit. The day before I was…read moregoing to finalize everything and pick it up, my wife had a change of heart and didn't want to get the car. I told the salesman that I had changed my mind and wanted my deposit back. He tried to tell me that I forfeited my deposit according to the buyers order, etc. etc. But I checked and Ohio law states that you are not legally under contract until you take possession of the vehicle. He also tried to highball me on the price initially. After some usual 'I have to check with the manager BS, they did give me my deposit back. I won't be going back to the dealership for anything.

Brian in sales spent significant time with me over the phone and FaceTime answering questions and…read morehelping due to distance and not being on site. I would absolutely consider buying from him in the future. Appreciated that he did not make me feel pressured.

I-90 Nissan is a good dealership. The cars though; now that's an entirely different matter. Owned a…read more2015 Murano we purchased new. Great SUV while it lasted. BUT, our transmission (CVT) went out at less than 100,000 miles. And to add insult to injury, just had an oil change the week before and had a transmission service (fluid change) last year. At that service visit, they saw no issues or brought any possible concerns to our attention. Our Murano was a peach too! No dents. No dings. No rust. Hand waxed it twice a year, only did touchless carwashes. People always thought it looked much newer than a 2015. Garage kept with regular 5,000 mile oil-changes. Drove less than 9,000 miles per year and 75% of those miles were highway miles. Just so sad the transmission blew. Back in 2015 it was the most expensive new vehicle we ever purchased and last month we sold it for scrap value. Still upset about it. And to put salt in the wound, the Trade-in value was about $4 - $5 thousand if running, - and a little more, $7 - $8 thousand if sold by owner. The trouble is, the Service Dept. quoted us just under $12,000 for a new transmission with installation. So we decided to just bite the bullet and let it go. Scrap it. Just wouldn't make much sense to spend more than double the trade-in value for an 11 year old car (worth half that when running). No issues with this dealer, but we will NEVER own another Nissan product. After talking to some mechanic friends and reading some of the Nissan forums, it turns out that Nissan has had lots and lots of transmission issues on this and other models. They (Nissan) knew full well it was an undersized trans' in a car the size and weight of the Murano; yet THEY KEPT USING IT ??? That's just in-excusable. To be honest, my wife and I both miss the Murano, a lot. We loved the vehicle. But alas, we won't miss Nissan nor the Infiniti brand for very much longer. Unless they start to build some truly reliable vehicles, customers will look AND BUY from other manufactures and Nissan will go the way of Dodo Bird, Saturn, Scion, Plymouth, Oldsmobile, Pontiac, etc., etc., etc. From automotive articles we've read and on-line auto news, it's clear Nissan is already on the ropes, so it's only a matter of time before they get knocked out of the ring. Our advice is stay away from Nissan. It won't end well.

I bought a 2026 Toyota Corolla LE from Salesperson Anthony J. Testa on July 7, 2026 at Victory…read moreToyota of Brook Park. I negotiated with him by email and with 3 other Toyota dealerships in Greater Cleveland. I chose Anthony's offer over the offers from the other Toyota dealerships because Anthony didn't resort to any types of high pressure sales tricks, like other Toyota dealerships used. My deal was reached fast and it was significantly below what other Toyota dealerships offered. Anthony was polite, professional, and made the new car purchasing experience easy and pleasant to go through. I recommend anyone thinking about buying a Toyota vehicle to deal with Anthony.

Buyer Beware... Do not go to this dealership they will knowingly sell you a vehicle that has…read moreproblems and tell you nothing. I purchased a car from them for $20,000 and was told the carfax was excellent and the car was a great car. It had an 182 point inspection but I was never given a copy of it and an oil change. 4 months later there was catastrophic engine and turbo failure that will cost over $23,000 to repair. The independent dealership stated they would have seen the sludge in the oil when they did the oil change. Nothing was said to us before the purchase. We now do not have car and they are refusing to help.