We purchased a Jeep yesterday and everything went perfect. Jack Hills did our last paperwork and he…read morewas very clear explaining everything. He did not rush us through the paperwork. Being older we really appreciated take time with us! Jack Hills is a five Star man..

Very great experience here. Very sweet and knowledgeable staff:) will be coming back.read more

An exceptional and honest operation from top to bottom…read more Toby, the service manager, is as genuine as they come, he goes above and beyond to make sure you're taken care of and never cuts corners. Josh Jones in parts is incredibly knowledgeable and always ready with the right answers and solutions. Amanda, the sales manager, brings a level of professionalism and a no-pressure approach that's truly unmatched. And Chris in service is always friendly, helpful, and a pleasure to work with. This is the kind of dealership experience everyone hopes for--respectful, efficient, and full of people who genuinely care!

Service personnel were hospitable but results of the service was disappointing. The service…read moredepartment recommended a procedure that ended up not fixing what we went in for.

bought a truck recently after my check cleared . zero help with concerns I had with my with my…read moretruck. pretty much told me to go kick rocks. I will never buy a from this dealership! very disappointed!!!

I gave them my business for nearly thirty years. In 2016 I bought a RAV4. They knew it was a…read moresalvage. I was never told.

I would highly recommend buying a car from Joe Hall Ford! The car buying process was daunting to…read moreme, but their professional team made it very easy and enjoyable. They helped me get the right car for me! In addition, their service center helped me get off the lot with my car running perfectly! Great people, great vehicles, great service! Thank you Joe Hall Ford!

Never use this dealership. It is a scam. If I could give it zero stars, I would. They will quote…read moreyou for repairs you don't need and overcharge you. I was quoted $1400 for a repair (plus at $200 diagnostic fee) that only cost $65 for me to replace on my own that same day. Mackenzie (the service advisor) said that there was no rush to repair the issue, and then I was getting stranded at gas stations because my car wouldn't start after refueling. Trying to schedule an appointment is a nightmare as well. They cancelled on me as I was driving to the dealership one morning because I wasn't "allowed" to schedule this service repair online (it doesn't state that ANYWHERE on the website). And one of the salesmen, Mitch, is incredibly rude and should be fired for his obscene behavior. He may act one way at work only because he is trying to make money for himself, but his true colors come out when he is not there (cursing at others, name calling - out of nowhere, completely unprovoked. There were MULTIPLE witnesses, so don't even try to refute that. I would not have said anything if this had not happened). What a great example for the Ford Company to set in this small community. STAY AWAY from JOE HALL FORD.

My dad passed away suddenly and I needed to sell his lightly used Subaru Forester. Brian and…read moreBrandon from Lewis Clark Auto Sales were super easy to work with on the sale, especially given I no longer live in the area, and they gave me a great price on the vehicle. I did come in to the office to sign some paperwork, and it's nice and clean - if I still lived local I'd definitely be buying used cars from them too! Highly recommend!

Super easy experience from start to finish. All the staff was friendly, especially Brian, I never…read morefelt any purchase-pressure, and they were honest and helpful throughout the process. Really happy with how everything went and would definitely recommend them to anyone looking for a used car!

2014 Pilot Transmission started shifting hard towards the end of our cross Washington trip to…read morePullman on a late Friday evening. Found online that McClure Honda had Saturday Service Hours so headed to Lewiston in the morning to see if we could get some help. Only one tech on duty and they weren't sure they could fit us in, but they got under the hood and found the transmission fluid was low & brown. They didn't want us driving another 400 miles without a triple flush, so they took the car. Five hours later the work was done! Great communication throughout. And they even washed the bugs off our grill (well, they washed the whole car!) Drove back across the state at the end of the weekend and all is good. HUGE thanks to Service Advisor Josh and the entire McClure Service Crew who knew we'd be way worse off without timely repair and fit us in. Highly recommend the positive service team at McClure Honda!

They lost my business by trying to charge me $450 to replace radiator hoses that were in perfectly…read morefine condition. Right after they completed a CV boot replacement, my car started leaking coolant -- which it never has. I thought they might have bumped a hose during the CV boot repair and took it back in only for them to tell me that they couldn't figure out where the leak was coming from. They even tried to suggest that it was an oil leak -- I think the difference between oil and coolant is pretty damn obvious and I had brought in photos of the coolant leak which clearly showed a blue-green liquid. I took my car to an independent mechanic who thoroughly examined it and said that it just needed a new hose clamp and that all the hoses were in excellent condition and did not need replacing - cost was 1/4 of what McClure wanted to charge me. I now question any of the repairs McClure did and if they even replaced the CV boot. They've lost my trust and have lost my business forever.

Exceptional service and well worth the drive. Corey provided top notch service, so very impressed…read more Will make the drive when ready to buy a new car. Just truly excellent experience.

Shout out to Corey D. He immediately took us in knowing we were in a time crunch to get back on the…read moreroad. Gave us the information we need to repair the car. Got us out within 30 minutes. Thank you, thank you. God bless you always. Nice work.

Worst car buying and service experience ever. Had to bring my new car 4 times to finally get it…read morefixed. Was told excuse after excuse. Lie after lie. I regret giving them my hard earned money for my car.

Leased a new car from them. The market is horrible for buyers right now 2022 (chip shortage and…read moreall,) but I left enjoying my sales person a ton! Other than a positive connection with my salesperson, every other aspect left me feeling completely taken advantage of. The current approach is an incredibly short sighted way to do business, I've left thinking, if I'm paying what I'm paying, why shouldn't i move to a luxury brand. I simply cannot see myself choosing to go back to such an experience. I paid thousands over sticker price (a symptom of horrid lease ending times). The dealership has no semblance of the feeling of a place I just paid THOUSANDS of dollars to be in. I can do basic math to know that I paid a premium over the invoice price, I understand getting the vehicle stock in took a lot of work, but I also had to pay addition acquisition fees. I'd much rather go the Tesla way of paying exactly what the website says and not having a complex process of talking with 3 different people, and wires getting crossed along the way. Coffee from a tin (aluminum really) pot and an atmosphere that just puts pressure on you to buy your car and get out of the space.

Worked with Rich to buy a mini-van. I looked over the car best I could in the lot. Smooth…read moreexperience in buying, no pressure, easy transaction. Rich said if I had any problems with the van to let him know. Well, I live in a different state and am several hours away. A few days after I got home, I found the spare tire had a large cut in it. I ordered a new spare tire from one of the local tire dealers and it was $130 or so dollars. I texted Rich and told him the spare had a cut in it and sent him a picture of the damaged spare. Didn't think anything further about it. Then Rich responds he would pay for the spare and reimburse me and he did!! When have you ever heard of a used car dealer reimbursing you for something you found wrong with the car after you drive off the lot. This is the kind of place I like to do business with. Thanks Rich!!

Super experience with Cooks Car company! Drove 100 miles to…read moresee a car at Cooks. The car was worth the drive, but the buying experience was worth far more. No games, no hassle, no gimmicks. The owner has an office by the front door...not hidden in the back! Pete greets you and treats you like he knows you're a customer who will be back again and again . We love the car we bought from him. He told us the good and bad about the car and we appreciated that. Thanks Cooks and the team at your amazing dealership!