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Valkyrie Cakes

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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10 years ago

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Cravings - Alisha's Cupcakes - Strawberry Horchata

Cravings - Alisha's Cupcakes

4.6(289 reviews)
22.1 km
•$

I tried Alisha's Cupcake-German Chocolate for the first time today. The cake was the perfect amount…read moreof chocolate. Other's German chocolate cakes I've tired have been too rich in chocolate and dry. The cake itself was nice and moist and didn't dry out my palate. Extremely savory, great job on this one and keep up the amazing baking.

We got our company anniversary cake here, a rush job ordered one week ahead after our original…read morevendor (booked two months out) backed out last minute. We were charged a $50 rush fee. We asked for coconut cake, vanilla buttercream, lime curd filling, heart-shaped, with an image on top and some written piping. We picked it up and the frosting looked great, but the top isn't what we asked for. We say something; the person working goes in the back and calls someone. She comes back and says they couldn't get the piping to look good, so they decided to print the whole top as an image instead, and if we had questions to email. We were both shocked they made that call without consulting us. We email, say we weren't happy with the look, and that we'd consider it resolved if they refunded the rush fee, which they did. Their reply said they hadn't realized the piping was a hard requirement, and that on short notice they'd made the call to print it with the logo instead, for ease and to stay close to the inspo image. Worth noting: we'd confirmed the piping twice, once in the initial order, and again the weekend before, to make sure it was doable. So why they decided it wasn't important is anyone's guess. I'm of the opinion that using a rush as an excuse only works if you don't charge for the rush. If they can't fulfill a rush order as specified, they shouldn't take it, or they should at least call, at which point I'd have given them several options (including just doing a plain cake) before printing the entire top. It looked extremely cheap. Then came time to actually eat it: embarrassingly, no one at the party finished their slice. Off texture, no coconut flavor, and the lime curd was overwhelming. I do want to highlight that the exterior frosting was really good, but the inside just wasn't. Combined with the unprofessional, cheap-looking top, this was an extremely embarrassing experience for me as the person who coordinated and presented it to the company. They did refund us that $50, so I didn't want to email again, even though we were unhappy with the entire experience. I couldn't in good conscience recommend a custom cake from Alisha's for a future event, though it seems we are an outlier and I know they do better work than this.

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Cravings - Alisha's Cupcakes - Outside

Outside

Cravings - Alisha's Cupcakes - Strawberry Horchata

Strawberry Horchata

Cravings - Alisha's Cupcakes - Chocolate Tuxedo Cupcake, German chocolate Cheesecake Triffle, Samoa cookie, Tagalog cookie

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Chocolate Tuxedo Cupcake, German chocolate Cheesecake Triffle, Samoa cookie, Tagalog cookie

Valkyrie Cakes - customcakes - Updated October 2026

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