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Valet Spray Mobile Tanning

5.0 (1 review)
Open Open 24 hours

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2 years ago

They come to you with a small changing *tent* and spray you down. Very quick and even coverage.

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Cabello's Salon - A few days after my hair appointment!

Cabello's Salon

3.8(37 reviews)
3.9 km
$$

Today, I visited this salon for a full head of highlights with some lowlights. I showed clear…read morereference photos and explained that while I typically receive a bleach and tone, I wanted to add subtle dimension so the grow-out would be softer. I explicitly stated that I still wanted my hair nearly all platinum. After the service was completed and my hair was washed, I immediately mentioned that the color was much darker than expected. I still paid and left because I wanted a second opinion before reacting. When I arrived home, I discovered that bleach had been left on the back of my neck and in my hair, which is unacceptable and concerning from a safety and professionalism standpoint. Upon further inspection, I also realized the final result was significantly darker than my hair was before and did not resemble the photos or description of what I requested. I had specifically asked for the front to remain fully blonde, which it no longer was. I returned to the salon and asked to speak with the owner. I was told she was not present. I explained the issues to another employee, showed the same reference photos again, and pointed out the bleach that had been left on me. I was told the salon does not offer refunds and that someone could redo my hair. I explained that I was not comfortable having the service redone, and I was told they would "wait to see" if the owner responded. While waiting, the employee returned visibly frustrated and stated she "didn't understand what I wanted," despite me calmly reiterating my concerns and showing the photos again. I again requested to speak with the owner directly and asked when she would be available. I was told no--not tomorrow, not later in the week, and not next week--and was informed the salon would be closed for Christmas. I was told I would not be able to speak to the owner at all and should speak to her instead, as she was "like a manager." During this interaction, she dismissed my concern about bleach being left on my skin by saying "that's something that happens." At this point, I felt increasingly uncomfortable due to her tone and behavior. My sister was quietly on the phone for support and did not speak; nevertheless, the employee accused me of involving her and asked me to step outside. I declined because I did not feel comfortable. I was then told I was being combative, which was untrue. Overwhelmed by the hostility and lack of professionalism, I became emotional and began crying. The employee responded by stating she was "done" with me and walked away, leaving me alone and visibly upset in the salon. I have never experienced such unprofessional, dismissive, and hostile behavior in a professional setting--especially one involving chemical services. I will be filing a formal complaint with the Board of Cosmetology and pursuing additional actions as appropriate.

First time customer. Brooke did a wonderful job cutting my hair! The shop is beautiful and clean.read more

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Cabello's Salon
Cabello's Salon - Not all #balayage is created equal. And that's the beauty of it!  Let one of our color experts create your dream hair!  850-575-7529

Not all #balayage is created equal. And that's the beauty of it! Let one of our color experts create your dream hair! 850-575-7529

Cabello's Salon - Summer is the perfect time to enhance your hair with some color or a new haircut!

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Summer is the perfect time to enhance your hair with some color or a new haircut!

Valet Spray Mobile Tanning - spraytanning - Updated May 2026

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