Great business, always happy faces to serve you! Quality cleaning and professionalismread more

My daughter chose this cleaner to have her wedding dress pressed. She said she had read the…read morereviews and believed it was the best around. Her dress was/is a ball gown with a long train. We purposely waited to have it pressed until the week before the wedding because we knew it would wrinkle because of the train. I dropped it off for my daughter because she is a nurse working long shifts. When I dropped it off, I requested that they NOT place it in the garment bag we brought it in after being pressed and the person at the front desk who took the dress agreed and said to be sure to take it out of the dry cleaning plastic when we got it home. When we came to pick up the dress, I saw the garment bag hanging in their business, and hoped it was someone else's dress, but it was not. As the clerk brought the dress to us, I told her that I was extremely disappointed as I had asked them not to put it in the garment bag as I knew it would be wrinkled. Mind you, this is Thursday and the. Wedding was the following Saturday . We opened the bag and as we feared, the dress was more wrinkled than when we dropped it off. The clerk who was helping us called the person who did the steaming, she was also the person I had spoken to when I dropped off the dress. Both she and the clerk were extremely rude and had no concern that we were dissatisfied with the work. The young woman who had steamed the dress told me that their dry cleaners bags were smaller than our garment bags and that is the reason she put it in the garment bags. She then took my daughter' dress to the back and in full view of us started running the steamer over the dress. It was very apparent that she was angry with us and she showed no care for the dress. We decided that we should leave before they damaged the dress, with 2 days to find someone else to press the dress. My daughter and I carried the dress to our car with zero assistance from the staff. We were also asked to pay the full price for the service. I must say that I was extremely upset and angry at this point and told my daughter to pay so we could leave the establishment. The clerk then began to yell at me and tell me she didn't steam the dress and she "didn't know who I was speaking to". At this point I asked to speak to the owner of the establishment. They told me his name and would not give me his contact information. They gave me a card which was the number for the front desk. I have NEVER been so rudely treated. I will say that we did contact the owner the following day and he did give my daughter a full refund "after watching his video of the situation ". I can not say how awful this interaction was for myself and especially my daughter two days before her wedding. Thankfully we found another establishment who had their staff come in that evening to re-press the dress and it was beautiful. They could not have been more professional and kind to us. I will also do a positive review for them. I will never use this establishment again. And I would warn anyone considering using this establishment for something as important as pressing your wedding dress.

We have come here multiple times from my Wife's wedding dress to multiple suits for myself. They…read morehave always been friendly, helpful, and quick! Just came in with a handful of items and the shop became very busy and they took their time with helping us and we did not feel rushed at all. We will continue to come back to Lee's for all of our tailoring needs. Thank you!

The people working there work very hard but the clientele can be inconsiderate and entitled. For…read moreexample, I went in on a Saturday morning to have two pair of jeans hemmed. I sat down rather than stand in line, so one woman who came in with a dress to be altered took advantage of my momentary distraction and took my rightful turn and skipped me. I ended up waiting at least another 30 minutes (an hour total) to be given attention and she had major alterations that she wanted the same day and she didn't even have on the same undergarments that she was planning to wear. As you can imagine this made the woman pinning the garment for alterations at a disadvantage. She had to keep repinning the garment at the woman's whims. Her daughter along with her had a formal dress to be hemmed. But she didn't have the shoes she'd be wearing and the woman who had to mark up the dress for alterations had to go search for similarly heeled shoes that the woman described she'd be wearing so she could stand on top of them to have the dress prepared for alterations. Both mother and daughter wanted their clothes ready the same day within a few hours. So inconsiderate of the workers. And of the other customers. I will not be back. I am sorry that the tailors and other workers there have to tolerate these kinds of inconsiderate jerks.

We've been customers since 2010 and have seen the place go through different owners. With each new…read moreowner, the service and quality we receive on our dry cleaning and alterations has remained the same-impeccable. The current owners are super sweet and I've never had an issue. Prices have gone up but so has everything else so that is never an issue.

The original owners sold this business & the prices have soared through the roof. This was my…read morecleaners for over 10 years until recently.

Great cleaner Great staff…read moreFast turnaround Good location Good pricing Discount on Monday's is great

The young lady that works there is the rudest most disrespectful young lady I have ever experienced…read morein my life she's miserable. She's a snot. I waited 15 minutes for a cause. She was too busy to come to the front. They've lost my nice placemats and have done nothing about it. I will never go back there. I don't recommend anybody go there. They are horrible.

Soldiers, When…read moreyou're looking for any alterations on any of your uniforms, give this business a try. I am two businesses over at My Barber and I yet to hear any soldier have any complaints about this business. In closing, they will take care of you alteration & dry cleaning needs, I can take care of your regulation mandatory haircuts. You will look sharp, feel sharp and your odds of getting lucky may increase. Win Win

Super pleased with my online order…read more As a Soldier in the Army Reserve, it's difficult to find a local place that can correctly sew on name tapes, rank, etc to military uniforms and patrol caps. I found Kim's #1 through an online search and was impressed with their pricing compared to some of the other larger companies out there. My order, blouse, trousers, and patrol cap with name tapes and rank sew on services, was received in Michigan 9 days after ordering. Will be ordering again and recommend Kim's #1 to others.

This place saved me! I needed to sew on my rank for my long sleeve AGSU shirt. The ladies took care…read moreof me the same day. I was in and out within 10 minutes, and it was only $15 to get my rank sewn on my sleeves. It was a pretty good deal since I needed to have it sewn the same day. They also have a variety of patches and other items for your uniform. Everything was a reasonable price, I will be back!

Their alteration service is always fast and their customer service is always friendly and…read moreprocessional.

Worst laundry mat EVER. i was told I could leave my wash for wash and fold, but it would be two…read moreweeks to pick the clothes up. Change machine only takes $5's. Last straw, I show up after work at 17:00, put money and soap in machine, lady yells at me "we are closed, you can wash but not dry". How do these people manage to tie their shoes in the morning? NEVER AGAIN.

Kicked out at 7:28pm when 2 signs on windows show close at 9pm…read more Be forewarned Manger and new helper running people off early. Don't let them steal your clothes and Lick you out!

Jan is the sweetest and kindest person! Her customer service is top notch. She was able to turn…read morearound sewing my uniform names tapes, hemming 3 Class A pants, sewing all my patches on 2 Class A jackets and dry clean in 2 days. I'm so grateful as I am in a time crunch. Her customer service alone is enough to always come back but her work is top quality too!

I just wanted a patch sewn onto my gun-range bag, to cover an ugly logo, and I wanted someone to do…read morea good quality job. While looking for a place I came across two places so I read their reviews. I chose Jan's (even though it was farther for me) because of their great reviews and also because the business owner replied to their one bad review (there's always a customer who may be hard to satisfy). To my surprise, they took me in right away, it took a whOLE THREE MINUTES to get it done and it was done PERFECT!!! And the price was PERFECT!!! I will definitely be using them again!!!

I highly recommend this establishment! Great customer service and wonderful staff thats friendly…read moreand attentive to customers needs. Pricing is great and the owner is amazing!

Fantastic service, reliable, reasonably priced - all work done on-site - never an issue.read more

i got my work uniform last minute and needed it in 2 days. Well it happened to be on a friday i got…read moreit and needed it by Sunday, however they are closed on sunday and by this time it was Friday afternoon. I came in and the lady was so sweet nice family business and she told me she could have it done by 2 pm the next day. tried on the pants for her to alter and took i kid you not less than 30 seconds for her to pin where it needed to be. i came in at 1:30 the next day earlier than she told me and they were neatly folded waiting for me and perfectly altered. definitely will go again if i need something dry cleaned or altered.

They had great customer service and ensured I had my items quickly. They also have very fair prices…read morethan what I've seen out elsewhere. Will be back again.