Got a deep tissue massage. It was phenomenal and I loved the location, the atmosphere, very…read morerelaxing and beautiful. Will return! (For the salt cave and another massage!)

What an awesome day I had at this spa. I purchased a Groupon for a 45 minute Himalayan Salt Cave…read morewith a detoxifying beer bubble bath. I had a private room with deep wooden tub to soak in for 25 minutes. They provided a cold face cloth, ice lemon water and hot tea to sip on. The rep knocked on my door to alert me to get ready for the salt cave. I took a quick shower to rinse off (towels provided) and got dressed. I put on slippers (they provide) and grabbed a blanket and headed into the healing salt cave that was 65 degrees. I relaxed in the zero gravity chair/recliner, wrapped in the blanket, listened to relaxing music and the sound of water. What a great experience this was. Everyone was so friendly and helpful. I'll definitely come back here.

Wide array of services for men and women of all ages. Relaxing atmosphere and very welcoming staff…read more Skilled professionals with warm conversation and top quality treatments.

Multiple relaxing shiatsu massage chairs and jetted foot baths offer superb tranquility for the…read moreRiverStone Pedicure. The serene facial room is a perfect escape from day to day, with soothing scalp manipulations and a hand and arm massage. The Hot RiverStone Massage helped to melt all of the day to day stresses away!

Awesome store! Having recently moved back to Waterloo after living in Toronto for 15+ years, I have…read morefound it challenging replace those shops and services that i had visited regularly, but wasn't willing to drive back into the city for. The interior is gorgeous, and the products are great! They carry the Lollia line which i fell in love with after purchasing it at Anthropologie, and tons of other candles, oils, skincare, etc. The owner really knows her stuff, she gave me some great recommendations for my skin and even mixed up some custom scented bath salts for me. Definitely the perfect store to pick up hostess/shower gifts. I will be back!

From the owner: Bath, body and beyond, including bath salts, body washes, creams, facial cleansers and creams.read more

The only reason we visited this spa was because we were given a gift card to it. From booking to…read moretreatment, everything was just lacking. We had an extremely difficult time booking an appointment. It took about a month of calling before we finally got someone on the phone. We booked the "Couples Prestige Pedicure" which is advertised as taking 70 minutes. My fiancé's pedicure was 45 minutes and mine was just under an hour. Overall, my pedicure was very minimal--very little callous/dry skin removal. She applied exfoliating scrub, but just quickly and gently pushed it around before washing it off so it was pointless. An hour after my pedicure, I checked my heels and they were still dry/cracked. My fiancé's pedicurist did a better job--she is the only reason I'm giving 2 stars instead of 1. After tax, the total for the two pedicures was $215. They did not allow us to use our gift card to tip, even though we had just the right amount left on it, which seems ridiculous. The store shouldn't require you to supplement with your own cash when you've received a gift! Even if you can afford a $100+ pedicure, I don't know why you would choose to get it done here. Your run-of-the-mill strip mall nail salon will do a much better job with better results for 1/3 of the price.

This spa has been voted 'best spa' in Waterloo and area - and hands down - they truly deserve it…read more Although their services are quite pricy, it's well worth it, as immediately after you walk in, you feel completely relaxed and taken away to some beautiful, blissful place. After being greeted, I changed my shoes for a pair of sandals and changed into a bathrobe. Then, I soaked my feet in lavender scented warm water with rose petals, while sitting on comfy pillowed seats. They checked to make sure the temperature was right. Alas, after a few minutes, my massage therapist greeted me and guided me to a private, candle lit room for my massage. My goodness, the massage was heaven! I've been there twice, and every since, I've become highly opinionated about how my massages should feel like. It's truly hard to find good masseuses, and The Waters hires the best. Upon leaving, I also completed an anonymous survey. They take their customers' feedback very seriously. During my second visit, I noticed they implemented my suggestion. I haven't found a spa as great as this one - truly, you are getting what you pay for. I've been to cheaper spas, and it's not the same experience. Too bad it's so far away from me :(

I love The Spa! it is a lovely atmosphere and high quality products. They offer complimentary…read morecoffee and tea and always make me feel special when I get my services done. I have been going here for the past 15 years and I can truly say, if you want to feel relaxed and rejuvenated, check out the Spa :)

I have gotten to know Cheryl and she does an absolutely amazing job everytime. I opt in for the "Le…read moreGrande Classic" facial and I never regret it. It's an amazing 1 and a half hour facial and quite honestly a slice of heaven. I always leave feeling so refreshed and relaxed. Would highly recommend!

Very friendly attendant put me at ease. I had some issues with reflexes and she worked them out…read morevery well.It was on a Wednesday about a year ago. .

Never go on a Sunday the service was disappointing and didn't offer extras. What she did former…read morecouldhavedone myself at no cost at all.

I just had a hydradermie facial done by Angela. It was very relaxing. My skin feels very soft and…read morehydrated after. I highly recommend it.

Nice atmosphere but definitely not worth the money. I could have just gone to my usual $40 for a…read moremai/pedi place. The Polish didn't last as long. $60 for a pedicure and wasn't that relaxing felt rushed.

If you're in the mood to get a bunch of hair ripped out of your body this is the place to go. I…read moredon't think the amazing customer service and relaxed environment could be put up against any other establishment in this city. When you make an appt at the spa it feels more like catching up with a friend then having some maniac remove hair. The prices are great and competitive, as are the services but the kicker is the epitome of customer service I can't attest to everyone but i never thought my stomach would hurt from laughing during a brazillian! Do yourself a favor and check out this establishment

From the owner: Sugar Sugar by Laura specializes in the Ancient Egyptian technique of sugaring, a 100% natural…read morealternative to hair removal.Your sugaring service will be done with a 100% all natural sugar paste made of sugar, lemon and water. Due to the technique of the application and removal of the sugar paste, the hair follicle is removed from the root giving you longer lasting, smooth skin for weeks. This trusted, ancient practice is a safer alternative to hair removal without applying razors, lazers or anything else invasive on your skin. Sugaring is a very clean practice where all services are done wearing gloves, using disposable materials, and the sugar is always discarded at the end of the treatment. The best way to understand the amazing results of sugaring is to try it! Come try your first sugaring experience at Sugar Sugar by Laura and receive 15% off.