Highly recommend giving SCV Audio and video a call for any video installation and home automation…read more Very friendly, and answered all my questions. Thank you!

Angel and Johnny from SCV audio video were absolutely spectacular! I needed wiring connecting my TV…read moreand sound system and they truly did an outstanding job. They even took the time to label the wires behind the TV telling me exactly what the wires were for and where they went. They labeled one remote for the sound system and one for the TV. They didn't need to do that but they were so professional I couldn't say no. I highly, highly recommend this crew. Clean efficient, professional, and just plain nice guys. Thank you, Jonny and Angel for a great experience!

Chris was awesome! I called about an issue with my receiver. He explained over the phone that i…read moreshould first check for a blown fuse. I opened it up and he was right. Replaced the fuse for $4 and fixed it myself. I really appreciate that he helped me figure it out without him coming out. I'll definitely be calling Chris again with any more audio equipment issues. thanks!

Chris is nice, seems knowledgeable but lacks a work ethic to match. Repaired my zenith console…read morerecord player. The next day after Chris came to my home to install it I reached out to him about audio dropping from one side. I've text and called him over the last 4 months. The times we've talked he has expressed getting a needle and swapping it out. EVERYTIME he has said, let me see if I have a needle. Maybe I can come by tomorrow or whenever. I say ok let me know and I never hear back from him. A few weeks go by and the cycle repeats itself. I've refrained from leaving a negative comment but I talked to him on Tues he said, "let me see if I have a needle in my box, how about tomorrow". Told him no one would be available tomorrow but Thurs or Fri, he said ok. Heard nothing and here we are. Its Saturday. Called him, no answer, left a message. So I have a console that plays records that will periodically drop audio. But if you ever so lightly tap the back of the tone arm audio might return. So that's what I got for $675.

I've been buying hifi equipment for 45 years. Destination HiFi and especially James Thompson are…read morethe best folks I've ever dealt with. The level of personal service, attention to detail, follow up was fantastic! Wow! Six stars out of five!!

Fantastic, highly-personalized service. Really excellent doing business with James at Destination…read moreHiFi. 100% recommended.

Love this spot! Just bought a new carseat for my toddler. Great service, friendly staff, and…read moreamazing deals.

Unfortunately, I'm starting to believe that one star review: the service we received was very…read moredisappointing. From the moment we entered, as Hispanics we felt as though we were being closely watched and followed throughout the store in a way that made us uncomfortable. We had no large bags or items with us--just a wallet--yet we were treated with a level of suspicion that did not seem warranted. At the same time, another customer (take a gander) in the store, who had a large backpack, which looked like it could fit an arsenal was able to shop freely without the same level of attention. The contrast in how we were treated was noticeable and concerning. Prior to visiting, I had already spoken with someone about purchasing a higher-priced item. However, due to the way we were treated during our visit, my husband and I decided not to move forward with the purchase. Instead, we chose to leave and spend our money elsewhere. We ended up going to a nearby business (Ss donuts) where we experienced welcoming and respectful service, which only highlighted the difference. I hope this feedback is taken seriously, as no customer should feel uncomfortable or singled out while simply trying to shop.

Terrible customer service. No follow up. Not responsive to many telephone calls and messages.read more

The guys from SCV tech (Larry, Mike and Ethan) installed security cameras in my home and also…read morehelped me mount two of my Frame TVs for my living room and bedroom. They were so professional, and were really quick to respond to all of my questions. They accomplished all the work in a timely manner which made it so convenient for me. I highly recommend SCV Tech and will continue to use them for their Services!

Excellent service from start to finish! Larry and Ethan from SCV Tech were professional, honest,…read morereliable and very clean during the installation. The system required climbing onto the roof, and no other company was willing to do it, but they stepped up without hesitation to make sure everything was installed properly. They were friendly, knowledgeable, and clearly take pride in their work. I truly appreciate supporting a hardworking small business like this. Highly recommend!

Elisa was amazing!! She was so easy going and very knowledgeable. I feel like a rookie with…read morechanging phones and she let me know how easy it was. She help me in store as much as possible and then I finished the rest at home. Only down side was when we walked in no one told us there was a check in area, so we walked around for a while until we found where to check in. I changed into Verizon and so far no issues! Will definitely visit this store for any needs!

I had a very positive experience here. I was returning an old 5g router that had been replaced by…read moremail. I had to bring it in because Verizon couldn't seem to deliver the return shipping label by mail or email. I had expected some kind of "whatever" level of service and instead they were great. They identified that Verizon support hd replaced my old router with another old router and that I could have gotten the faster new one. They did this swap for me quickly. It was a really nice surprise!

We spent weeks going back and forth on equipment selection and system design for a $40K home…read moretheater project. Paid a design fee and a 50% deposit. When it came time for the walkthrough, the technician failed to show up during our scheduled window. No call, no text, nothing. When I reached out myself, I was told he had known most of the day he wouldn't make it but no one bothered to let me know. I stayed home from work for the appointment. When I raised the issue and asked for a discount to continue, they chose to terminate the project entirely rather than take any accountability. Weeks of my time wasted. If you value your time and expect basic communication from people you're paying, look elsewhere.

We have had a Technics SL-1200MK2 professional turntable in the family for years. Wanting to give…read moremy family the Christmas gift of being able to enjoy records in our collection, I brought the turntable to Shelley's to have it restored to playing condition. Stan Zeiden, their analog specialist, not only restored it but also restored my appreciation for the unparalleled experience of sitting and listening to a record. He was honest and caring, and he wanted the best for me and my family. Talking to him on the phone felt great - like an old-fashioned telephone conversation seldom experienced these days. He asked what kind of stereo system we have, what kind of music we listen to, and fixed our turntable accordingly, making recommendations for a good cartridge and stylus, and later sold me a brush to care for our records. He also conveyed instructions on how to care for our system long-term. What's more? He managed to get it done before Christmas! My father, an audio engineer, sat with me and listened to Blood Sweat and Tears - it was the best listening experience I'd had in a LONG time. We're quite happy and I have since been back for a great set of cables and a fuse for one of our ADS L810 speakers. All of the staff at Shelley's have taken great care of me. I would highly recommend Shelley's and Stan for any of your high-quality audiophile listening needs.