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Valencia Hi-Fi

5.0 (1 review)
Open • 12:00 pm - 5:00 PM

Valencia Hi-Fi Photos

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3 months ago

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Ask the Community - Valencia Hi-Fi

The Voice of Vintage

The Voice of Vintage

4.4(116 reviews)
15.3 mi•Lake Balboa

Chris was awesome! I called about an issue with my receiver. He explained over the phone that i…read moreshould first check for a blown fuse. I opened it up and he was right. Replaced the fuse for $4 and fixed it myself. I really appreciate that he helped me figure it out without him coming out. I'll definitely be calling Chris again with any more audio equipment issues. thanks!

Chris is nice, seems knowledgeable but lacks a work ethic to match. Repaired my zenith console…read morerecord player. The next day after Chris came to my home to install it I reached out to him about audio dropping from one side. I've text and called him over the last 4 months. The times we've talked he has expressed getting a needle and swapping it out. EVERYTIME he has said, let me see if I have a needle. Maybe I can come by tomorrow or whenever. I say ok let me know and I never hear back from him. A few weeks go by and the cycle repeats itself. I've refrained from leaving a negative comment but I talked to him on Tues he said, "let me see if I have a needle in my box, how about tomorrow". Told him no one would be available tomorrow but Thurs or Fri, he said ok. Heard nothing and here we are. Its Saturday. Called him, no answer, left a message. So I have a console that plays records that will periodically drop audio. But if you ever so lightly tap the back of the tone arm audio might return. So that's what I got for $675.

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The Voice of Vintage
The Voice of Vintage
The Voice of Vintage - My dads 70s turntable, exactly as I left it with him 2.5 years ago. I got it back.

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My dads 70s turntable, exactly as I left it with him 2.5 years ago. I got it back.

Shelley's Stereo & Video

Shelley's Stereo & Video

4.8(71 reviews)
18.3 mi•Woodland Hills
•$$$

We spent weeks going back and forth on equipment selection and system design for a $40K home…read moretheater project. Paid a design fee and a 50% deposit. When it came time for the walkthrough, the technician failed to show up during our scheduled window. No call, no text, nothing. When I reached out myself, I was told he had known most of the day he wouldn't make it but no one bothered to let me know. I stayed home from work for the appointment. When I raised the issue and asked for a discount to continue, they chose to terminate the project entirely rather than take any accountability. Weeks of my time wasted. If you value your time and expect basic communication from people you're paying, look elsewhere.

We have had a Technics SL-1200MK2 professional turntable in the family for years. Wanting to give…read moremy family the Christmas gift of being able to enjoy records in our collection, I brought the turntable to Shelley's to have it restored to playing condition. Stan Zeiden, their analog specialist, not only restored it but also restored my appreciation for the unparalleled experience of sitting and listening to a record. He was honest and caring, and he wanted the best for me and my family. Talking to him on the phone felt great - like an old-fashioned telephone conversation seldom experienced these days. He asked what kind of stereo system we have, what kind of music we listen to, and fixed our turntable accordingly, making recommendations for a good cartridge and stylus, and later sold me a brush to care for our records. He also conveyed instructions on how to care for our system long-term. What's more? He managed to get it done before Christmas! My father, an audio engineer, sat with me and listened to Blood Sweat and Tears - it was the best listening experience I'd had in a LONG time. We're quite happy and I have since been back for a great set of cables and a fuse for one of our ADS L810 speakers. All of the staff at Shelley's have taken great care of me. I would highly recommend Shelley's and Stan for any of your high-quality audiophile listening needs.

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Shelley's Stereo & Video
Shelley's Stereo & Video
Shelley's Stereo & Video - Listening room

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Listening room

Valencia Hi-Fi - hifi - Updated May 2026

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