Earl and Antony helped with our moving process. Earl is extremely helpful, he is always available…read moreto answer questions, even at 3am at Sunday. The moving process is easy with Earl's help. It took only 3 days from apartment search to move in. We are also happy with the convenient location, Safeway and restaurants around, as well as the apartment itself - large, new (built in 2013) with a lot of facilities like gyms and pools.

I've lived on this property for several years with my kids and we've stayed for so long because…read morethis property is so convenient to literally everything. You can can easily walk to the movie theater, Safeway, Mod Pizza, and Mud Bay. You can also catch the bus close by, catch an Uber in under 10 minutes every time, or book a Metro Flex car. From the moment I moved in, I have been consistently impressed by the level of service and the welcoming atmosphere that defines this place. I've lived at a lot of other apartments but always felt most of the staff didn't care who you were. We feel like they care at this property. The amenities are top-notch. The pool is one of the nicest apartment pools I've ever been in. They keep the water and the surrounding poolside areas impressively clean. There's even a little sundeck off the back side of the pool. It's been nice during the summer to sit in the sun and just chat with other mom friend neighbors. They also keep this property very clean and they maintain the grounds consistently. So consistently that I know exactly which day of the week the leaf blowers are coming. To be honest, my only complaint about the property is the leafblower noise. Lol. I know they're just trying to keep this place looking beautiful though. I'd much rather have a little noise for one morning per week than live on a dumpy, run down property. My guests are always impressed at how nice the plants, flowers, and trees are here. The apartments are large and have some of the best up-to-date interiors. There are so many units on this property but you never feel "boxed in" at all. What truly sets this community apart though are the people who keep it running, particularly Lili. Lili's attention to detail is evident in every aspect of her work. She goes above and beyond to ensure that people's needs here are met promptly and efficiently. Whenever I've had a question, I've been able to contact her and she never treats me like I'm a burden, no matter how inane my question is. She's prompt at emailing and calling you back too. There's a newer woman working in the office, Kaylee (I hope I'm spelling her name correctly) and she's been very kind and professional every time I've had to drop off paperwork or stop in to ask someone in the office when the rooftop deck is open (because I love it up there but I always forget when it's open...) I really like the office and maintenance staff here. They all give the sense that they care about the people in the community. If you see any of them out on the property, they always say hi. You don't get treated like you're "just another resident". Most other apartment "communities" I've lived in didn't seem very community-like. People wouldn't stay long and you never knew your neighbors. This place is different in that people stay here for years. You don't feel like you're living in a cookie-cutter apartment building. It truly is homey here.

My wife and I have worked on multiple projects with Guy and Nicole over the last 15 years . They…read moreare always a joy to work with , very knowledgeable and honest . We cannot imagine ever doing business with anyone else and trust them 100% to be able to provide professionally delivered service and product s

Even though they didn't serve my area, Guy was great to give me good advice and point me in the…read moreright direction. I'd do business with these folks in a heartbeat. Nice to find real customer service like I remember growing up.

Just wanna take the time to express how amazing Ben the Maintenance guy has been fixing my stuff on…read moretime , also wanna point out my cat is not as friendly as others are, but my cat adores him, Ben comes in and does his job and he's out, just recently fixed my dishwasher put a brand new one in today was In-N-Out , did a fantastic job. Just wanted to point that out. Thank you, Ben for all your hard work. Meagan

I've lived at the Atlas apartment complex for 7 years and here is my full review. I stay because I…read morewas the first in my unit and I love my 1100 sf space. I love the location, can walk everywhere I need. I like the familiarity of the neighbors I know and living close to the salmon creek. The management staff are kind people, unfortunately nice doesn't get the job done well. As a very active community member, I receive no benefits for saving the company 14 turnovers with my 7 years of loyalty. September 2017 - March 2020 was a fun time; a divorce-like community of newly single professionals. The staff was consistent and personable, they knew everyone's names. We had 3 community large screen televisions to watch sports games as a group. There were alcohol hosted events every month. Weekend progressive dinner parties and New Years celebrations. We hung out at the bbqs, the fire pit, the pool tables. The gazebo was clean and not infiltrated by drug users. Dog poo was tracked for violaters. Staff had a lot more ability to solve issues. We were a real community. Since Covid, everything is different. The pelotons are often broken. The secure bike area is consistently broken into with each new unsuspecting tenant. The onsite storage is not safe; I repeat, not safe at all. Constant sewage and water issues in parking garage. The staircases and elevators smell like dog pee. The cable in the community rooms got canceled during Covid and they have no explanation as to why we can't get it reinstated. The fire pit has been broken for several years. Rodents have a fantastic area to rummage near trash and create burrows in the courtyards. The handicap push buttons for the doors were broken by people who kicked them with their feet and it costs $5k to replace them, so that's never going to happen. One of two stair cases in Building B has had 1 inch of standing water, for the entire 7 years. You can't get to the parking garage in summer sandals using that route. On-site management really does care, but they are bound by so much restriction and speak like a broken record. They blame everything on supply chain issues. They have zero ability to use their own brain and common sense. With each new lease renewal, new charges are snuck in, most recently garbage has gone from a $25 flat fee, to a massive re-calculation of $65+ depending on how much random furniture is abandoned by fellow tenants not disposing properly. Parking is an additional charge, but not regulated and there is no help after hours. Supposedly, there are security cameras, but they have never resolved any issues and therefore are deemed useless. A few times a night, a hired security car drives through the parking lot, but it's of no value. Years ago, they at least got out and walked all three buildings and ensured the doors were closed and locked. Budgeting is not done well. For example, new bbq were purchased after a few years, but all they needed was cleaning. Money is spent on restriping the parking lot, when it's completely not needed. All of these odd decisions are very frustrating and really need common sense applied. I flooded my unit in September 2024, it's now August, I still have warped cabinets because of course, supply chain issues. The only two improvements since the 2017 era is, they now allow moving pods to be parked in a lot spot and we can have welcome mats outside our doors. Previously, they claimed they were tripping hazards. In other words, many of the rules and excuses are subjective to whatever the current staff decides. The site needs to be more transparent with new tenants and more helpful educating how issues can be prevented. This location should feel more like a community and it is lacking cohesiveness. Other notables: Taco time drive through traffic, perfect side wall insulation, very good floor to floor insulation, as long as someone isn't a heel walker. If a neighbor gets bed bugs or floods a unit, there is no communication. If someone is moving in above you, no advance warning. Yet, your birthday is announced without notification in the lobby revolving television announcements of the month. Can not use Verizon cable, only Xfinity cable. Barking dogs. Safeway delivery truck power washing in the night and leaf blower, year round in the middle of the night. Creek floods. Useful and helpful information not always passed between employee attrition. September 2017, I left my $1500 mortgage and moved into Atlas for $2400. I transitioned to start a new chapter after going through a traumatic family event. My 1100 sq ft unit is now over $3100 + PSE for $100 + $150 in shared water/sewer/garbage/common area electricity + $125 parking + internet $65 + renters insurance. Atlas uses a software to determine rental increase.

Nice, quiet, clean and relaxing. Live here over 8 yrs and its still a great place to call home…read more Front office is always responsive to tenant needs as is maintenance

My spouse and I have lived here for almost four years and it has been an incredible place to live…read more We have had very few problems, but whenever something comes up, the management deals with it quickly and completely. Our washer started leaking water last year and we had a new one installed the next day. They always follow up to make sure that everything is okay and really encourage open communication. They keep up the grounds and common space so beautifully and communicate clearly and with lots of notice about anything that's happening around the complex. It's a really quiet, kind group of people who we are lucky to call neighbors. Also, we are a queer couple-- we toured three other places in Issaquah and this was the only one where the person giving us a tour didn't say something weird. Piia is the absolute best and we are so grateful for her!

My partner and I were looking for a great townhome to live in. Visavia was great to work with from…read morebeginning to end. She is knowledgeable and personable, not sales-pitchy at all. This helped me feel comfortable and transparent. She's a great value and I hope she is recognized for her work ethic and soft skills! The townhomes we saw are beautiful. While they didn't check all of our boxes, these beautiful units in this prime location will make a great home for someone or a family. Thank you again, Visavia, for your assistance with our search! Elias

It's been a full month and i still haven't received my holding/ deposit fee back from a place i…read morenever moved into. I called and the lady said she's emailing her boss to submit it and it should take another few weeks to get the check. I NEVER EVEN LIVED HERE ‍. But if someone was late on their rent it would be a whole fee and a notice. Sheeesh. Pay me my money dang.

This property has resident committee's that get favorable treatment from management, blocking…read morepeople from joining/participating. It becomes 5th grade level selective groups that are closed to most residents. One of these groups has been raised to "management status", getting special treatment at the detriment to all residents. It has created an environment of people on the inside and people on the outside.

I visited Revel Issaquah with my mother as she was considering senior living options. This property…read morewas exceptional! She knew immediately after touring that this was her new home. It exceeded her expectations. Deciding factors included the flexible "restaurant-style" dining, 24-hour concierge, van/Lyft options for travel, salt water pool, salon facilities, movie theater, separate pub, and art/activity area... The room she selected is an open living concept with a large sun-filled living room, full kitchen, separate bedroom and bathroom-- all new construction. The staff on hand, Heather and Karen, were very helpful, accommodating, and informative. My mother couldn't be happier and is excited to move in.

Best apartment I have ever lived in. The building is all professional adults. Yes its next to the…read morefreeway which initially was a turn off - but the building and tenants are quiet. I love living here!

I had an appointment at this place for a tour and they weren't there. I was coming up for an…read moreinterview and told them I would only be there for 1 day to tour. The person told me she would be there at 9am to show me the apartment even though the office didn't open until 10am. I called the reconfirm and she assured me she would be there and sure enough the door was locked and no one answered the phone when I called. What a waste of my time.

I was a resident of Bentley House, Issaquah until we needed to move to a retirement community…read more Bentley House is a special place - a home. Those who live there enjoy and appreciate it each other Apartments are spacious with upscale appliances and many upgrades. The amenities include an equipped gym, game room and great room with a kitchen. The manager, Jessica, and maintenance employee, Polo, are both Superb. They are responsive to tenant needs, professional and extremely competent.

My husband and I enjoy living at the Bentley House for the past 18 months. Jessica is an…read moreexcellent On-site Property Manager. She listens to our needs. Works closely with Property Management. Share's our concerns and gets things done. Polo, really works hard as the Bentley House Maintenance Manager. This is a safe and friendly community. Great location, with an elevator, air conditioning and a gym. We plan to live here long-term. The Watson's

Such a beautiful community. So green and lush and right by the trail. It's like the perfect…read morelocation. I love the secured access And reserved parking. Tiffany is wonderful. Its a great place to call home!

The property manager Tiffany made the last year of living there a truly memorable terrible…read moreexperience. We dealt with over charges, incorrect dates for car port "remodels" which resulted in us getting boxed in, rude responses to simple questions regarding move out policies/charging....the list goes on and on. The cherry on top is the incredibly high prices. Poor management really ruined the two years of living here.