Val Ives is the reason we were able to buy our beautiful house in Temecula. She is nothing short of an angel. We originally were assigned a Redfin agent who quite obviously did not know Temecula at all. As our anxiety grew and after many hours of research, we decided on Val. Within minutes of speaking to her on the phone, our anxiety dwindled and we knew we were in good hands. At that moment we could finally start to be excited about moving to Temecula. She is a local and a Mom who understands that you want the best for your family. In our particular instance it was a neighborhood with great schools and great homes. She gave us the inside, local, scoop on all of the different neighborhoods we were looking in. Val knows the other realtors and was able to give us behind the scenes information regarding other offers, etc. Those relationships were so helpful in deciding on how much to offer and when to back out. She is not looking to increase her commission, as she advised us that one of the two homes we put an offer on would not appraise at that value. She picks up on the little nonverbal cues you provide her, when you are touring homes. Her extensive experience brings her to a place in her career where she knows what's important to you and what kind of home you are interested in. Her communication was STELLAR, always available for all of the "one-off" questions, which weren't so "one off". I found her texting me on weekends and even felt the need to tell her to stop working. Val is an extremely ethical real estate agent. She had the opportunity to submit a higher offer from us in order to secure this dream house, but chose to wait to have a conversation first with the sellers agent. Sure enough, not only did we get the house, but we got it with our original offer. I'm not sure other realtors would have done the same, knowing their commission would have increased. Val is about the sweetest, most kind hearted person you will ever meet. She has a great sense of humor, is super knowledgeable about all aspects of real estate and I feel so grateful that our paths crossed and we now consider her family. read more