1. Vaia Exteriors

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Montgomery, IL

Vaia Exteriors

2.4 (5 reviews)
Open • 9:00 am - 5:00 pm

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Services - Vaia Exteriors

Siding installation

Siding repair

Siding replacement

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5 years ago

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2 months ago

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5 years ago

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7 years ago

Theifs theifs theifs.... DON'T USE ...roofs caved in not even a year old!!! They won't take care of it ....

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7 years ago

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Everlast Exteriors of Illinois - New Roof, Siding, Soffits Fascia, Gutters and Windows.

Everlast Exteriors of Illinois

(27 reviews)

Everlast roofing has done a fantastic job repairing our roof after hail storm damage…read more They diligently worked with our insurance company to make sure our damage was covered and the pricing was fair. The job was done in one day and the quality was superb. They cleaned up so well, you couldn't even tell they had just spent the entire day replacing our roof and skylights. We are very satisfied with the complete job and they get a five star plus rating from us! Services: Gutter

We chose Mike with Everlast over several other vendors due to quality and Mike's reputation for…read moregreat customer service. We started the process in early January and were told the windows would not be ready until perhaps early March, but were pleasantly surprised when Mike said they were ready early. We would have had them the first week of February had it not been for the famous below 0 degree temperatures in the area that week. We had them installed the second week of February instead. Pros: -Received and had windows installed earlier than anticipated. -Took 2.5 days for all of our 27 windows and back glass door replacement. Due to cold temperatures, they worked one at a time so the house wouldn't get too cold. -was honest and fair on pricing and received referral bonus up front. -Mike always answered our calls with questions promptly and personally would come by to inspect and/or help facilitate letting his vendors in if needed. -You could tell the difference in drafts in the corrected areas from inside day 1. No further drafts and they look great! Cons: -4-5 months after installation and 3 of our 27 windows have leaks. We alerted Mike to this and he sent his worker to take a look - they said it was due to the trim on the outside that they didn't replace. Before installation, they indicated that it is not part of their services to replace. However, they didn't tell us before or during that our trims were so old that they would leak - we would have replaced them prior to the new windows if we knew this. We asked if we needed to replace them before and they said no. One of the windows that is leaking does not even have trim on it. When they came out to resolve, they added caulk around the trim and bent flashing for us for the front windows. The flashing should have been installed in the initial installation to prevent leaks. We are not able to get it installed until the new trim pieces are up... Even though they did not inform us about possible leaks, they should have removed the trim and put a water barrier in place before installation and before new trim was able to be installed. -Mike and his installers have a bit of an issue with taking accountability for issues. We were disappointed when his installers broke the interior of a window upon installation - it was safe to use, and they put cardboard over it, but the resolution took 20 seconds and Mike's installers insist it was somehow the manufacturer's fault. It took weeks for us to have this corrected, even though, again, resolution took 20 seconds. -While in the process of service correction for said window, the manufacturer was inflexible on timing and was scheduling more than a week out. Mike's response was that it isn't in his hands. No apology for the inconvenience of the broken window or the inflexibility of his vendor. -The manufacturing vendor cancelled day of (1 hour before). Reschedule availability wasn't until 10 days later. -The caulking the install team did had bubbles and cracks in some windows and just didn't look like a professional did it. When we told Mike of this issue, he said caulking is an "art" and his people are really just installers and don't need to be perfect at caulking. We personally feel that if installing windows is 100% of their jobs, caulking would be part of that job and they should look 100% well done. We had to redo some of it right off the bat. -Every issue that came up, Mike would just say he hoped we could focus on the positive aspects of the experience. It felt very dismissive. -They left aluminum scraps scattered across the backyard where our young children play. Cleanup in the back specifically was just not done to standards. We referred him to my mother's windows and they generally did okay, but did break one of her personal stained glass art by not being careful. No compensation or resolution was offered, minus an apology. We appreciated his team's work and like the products in general, but there is definitely room for improvement in the customer service department and potentially the product itself with the leaks. Considering part of his selling point was 100% satisfaction, we were left disappointed in that aspect.

ABC Roofing & Siding Co - New gutter layout along with new siding.

ABC Roofing & Siding Co

(43 reviews)

Was recommended ABC Roofing by a coworker. Mark was the ABC representative and he was very easy to…read morework with. I asked for a quote for a roof, gutters, and siding after the recent storms and said I was not 100% sure I was going to make an insurance claim. I also told him I had a bad experience with a previous roofer 20 years ago and that I was not afraid to go to court but was going to be a sticker for details. I got the quote that night and it was fairly priced. Other roofing contractors would not get me a quote unless they knew I was using insurance or the price was extremely high. After about a week or two of vetting out 4 other roofers, we decided on ABC as they had a fair price and did everything we asked up until this point. Roof was installed 2 weeks later, with the siding and gutters the following days. House looks fantastic. Roofers were extremely hard working and honestly cleaned up really well. No nails on my lawn as of this writing and the roof looks fantastic. Siding guys were great as well. Came on time and finished in one day. I had an Internet line going g through the siding that they were able to work around and honestly looks better than it did. The gutter guys were also great. I had some layouts I wanted done and while they advised against they still did everything I asked. House looks amazing. My faith in roofing contractors has been restored after the awful experience I had 20 years ago.

My experience with ABC Roofing, specifically with Tim, was incredibly frustrating and…read moretime-consuming. In May, following a series of severe storms, Tim knocked on our door offering to help my senior citizen parents with their roof. We explained that their insurance claim had already been denied while working with a previous public adjuster. Tim insisted he could get the claim approved, so we decided to give him a chance. Over the next several months, I invested a significant amount of time working with Tim, including navigating the process of removing the previous adjuster from our existing claim. At Tim's urging, we also removed a shingle from my parents' roof to help support the claim. When the insurance company finally scheduled an inspection, Tim failed to show up because he had double-booked himself. Unsurprisingly, the claim was denied again. Afterward, I simply asked Tim to follow through on his promise to help replace the shingle that had been removed at his request. He assured me he would take care of it. However, instead of following through, he began blocking my calls and messages. I also attempted to contact his supervisor, Mark, but my calls went unanswered as well. What is most disappointing is not just the amount of time wasted, but the complete lack of accountability and communication after months of relying on Tim's assurances. I made a genuine effort to help my parents navigate an already stressful situation, only to be left trying to resolve the consequences on my own. I am now working with another roof company to replace the single shingle that was removed, and I have already referred my sister to them. In my experience, ABC Roofing fell far short of the professionalism, integrity, and customer service I would expect from a roofing company. If you are considering working with them, I strongly encourage you to make sure any promises are documented and that you have a clear understanding of what they will actually deliver before committing your time and trust. Integrity matters, especially when working with homeowners who are counting on you to help them. Unfortunately, that was not my experience with ABC Roofing.

Vaia Exteriors - roofing - Updated October 2026

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