Unfortunately, although their service is great, their third party booking service Vagaro stole our…read morecredit card card information. Would be very cautious using this vendor again or only pay in person.

This post is long overdue. I wanted to surprise my wife and her best friend from going up with a…read morerelaxing spa trip, and the staff here worked with me to give them an amazing morning. Due to Covid restrictions, Willow aren't currently allowed to serve any drinks or snacks, but they allow guests to bring their own treats to enjoy. The management coordinated with me to provide a mani/pedi for the ladies and to call me for payment so the birthday girls didn't have to worry about payment at all. At the end of the day, Ally gushed to me about how wonderful and relaxing it was. Willow nailed it. The only thing that didn't go great is that the specific nail treatment didn't last as well as expected, but the management made it right. They gave Ally a free touch up and shellack and they reimbursed me for Emily's mani. I will gladly use them again.

Looking for a dermatologist. The care i received was okay and the front office staff always seem so…read moreannoyed to have to deal with people. I have twice had to fight no show fees for appointments that i didn't schedule. Their phone and online scheduling system is the worst. You cannot get in touch with a person. It's not worth the hassle

Serious concerns regarding delayed care and threatened cancellation for a minor…read more My minor child was evaluated at Southwest Michigan Dermatology, and a prescription was written during the visit. However, after the clinic became aware that my child has Medicaid insurance, the medication was not processed in a timely manner, despite the visit already being completed and treatment initiated. In addition, I was informed that my child's upcoming appointment would be canceled if a new referral was not provided, creating further delay in care for a minor patient after services had already begun. This was extremely concerning and caused unnecessary stress for both my child and our family. This experience raised serious concerns about continuity of care, ethical standards, and equitable treatment of patients based on insurance type. Insurance status should never interfere with timely access to medically indicated treatment, particularly for minors. I am sharing this experience so other parents - especially those using Medicaid or government insurance - can make informed decisions and ask clear questions before seeking care at this practice. When a pediatric patient's care is delayed or placed at risk due to administrative or insurance - related issues after treatment has already been initiated, it raises serious concerns regarding adherence to basic pediatric medical ethics and obligation to prioritize a child's medical needs above all non - clinical factors.

Love Elina organics product always glowing skin !! Organic freshly made life energy and deeply…read morepenetrate the skin

My teenage daughter and I started getting facials from Elina Organics about a year-and-a-half ago…read more She was going through some hormonal changes and dealing with breakouts and the professional facials with Amy really helped improve her skin and her confidence. My skin is radiant whenever I get a facial and I'm looking to make it part of my monthly self-care routine. I use the Mermaid Elix and Undereye Recovery Mask daily along with a variety of other products. My daughter had a great regimen down at home using Elina's products and her skin continues to be gorgeous. I am extremely particular about what I put on my skin and read all labels for personal care products and food. I will not put anything on my skin that would not be safe to eat and I'm especially cognizant of ingredients that are disruptive to hormones. Elina's products tick all my boxes. Their products are nutrients for my skin and make my skin radiant and youthful! I'm 46 years young and look and feel younger than I did 10 years ago!

Andrea is one of the best! Not only does she do a great job on services but she's friendly and…read morefunny to talk with while your service is being done. I highly would recommend her if youre looking for waxing, especially sugar waxing

Almost afraid to tell everyone how great Sophia is!…read more Immaculate and comfortable. Best facial hair treatment I've ever had. I've tried it all and her sugaring hair exfoliation is definitely the only one in my future. Thank you Sophia

I am a Kalamazoo native and currently live out of town. Oasis is becoming a favorite stop of mine…read moreduring visits. The staff is super kind, friendly, and knowledgeable of their craft. Their technique is great and they offer informative steps of your facial during the entire experience. I felt super relaxed during the 35 minute facial, and the price is a pretty good deal for the service. I highly recommend giving Oasis a try!

I have been a client at Reflections for many years. The reasons I chose this location over the…read moremany others around is because 1. they are very professional yet they know everyone by name, 2. the services all in one location are so worthwhile and a huge convenience, 3. their facial experts and massage experts are thorough and knowledgeable, 4. I think the VIP is a great program so that you get discounts on ANY and ALL services you wish for, plus for the small monthly VIP fee, you get a service that is valued more than the fee! Overall 5 stars for sure! Check them out.

I am so impressed with Reflections Medical. The staff are all so sweet and polite. Everyone made me…read morefeel so comfortable since I was extremely nervous getting Botox for the first time. They are all very educated in every area they offer and take the time to explain everything in detail. I couldn't be happier with the results of my Botox in my forehead, I look like a new person! The Dr even gave me a FREE facial a couple weeks after as a gift for my upcoming wedding. I highly recommend coming here!

I am extremely pleased with Haley as my massage therapist at A'vie and highly recommend her - she…read morepays close attention to details and is willing to try new techniques.

Nina offered to clean up my cuticles during a hard gel overlay manicure! It felt so good to get it…read moredone! She is the best at what she does and I highly recommend her! I moved to Michigan in 2020 and have had a hard time finding someone who does a great job until trying Nina over a year ago and now she's my girl!

Maryjo was amazing and did an incredible job on my hair. As usual, I gave my blank stare when…read moreasked what I wanted, yet somehow she knew exactly what I wanted/needed. My hair came out so beautifully and I have really difficult hair. She was very personable and a joy to speak to. I found my forever stylist!!!

My stylist, Meghan decided to reach out for new opportunities and found a place at Moxie Salon…read more I stopped in before she started at Moxie and met MaryJo (MJ) the owner. I told her my stylist was going to be working there so MJ set me up as a new client. And she helped get me my appointment with Meghan. She did ask for my smartphone number so I could get appointment reminders. I really like this feature as I LIVE AND DIE by my calendar and appointments! MJ was friendly and helpful in showing me the facility and explaining they would be holding special events for customers in the future. And I've seen Facebook posts for Moxie for such events. Everyone I met was nice to me then and each time I've gone in for a haircut. My wife has started using Moxie, and having Meghan do her hair too. Check them out!

Shannon really listened to what I didn't like about my former cut and what I wanted with a new cut…read more She was very patient with me, asking me to give my own feedback all throughout the process. I love the result, and I highly recommend this salon (I've been to a couple of stylists here) and Shannon!

Today was my first time going to this salon. I had a haircut and style with Tammy. I love how she…read morecut and styled my hair. She asked me how I wanted it cut and she really listened. I told her that my hair shrinks up easily and I didn't want it too short and that I like it fluffy. She gave me exactly what I asked for. Before I left, I made an appointment for 5 weeks from now so I can get my haircut with her again.