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Identities the Salon

4.1 (14 reviews)
Closed 8:30 am - 7:00 pm

By appointment only

Updated a few days ago

Services - Identities the Salon

Bridal hair services

Blowout

Chemical treatment

10 More Services

Color only

Haircut

Cut and color

Applying hair extensions

Hair extension coloring

Reapplying hair extensions

Hair extension removal

Hair extension services

Hair styling

Therapeutic massage

Identities the Salon Photos

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After over 48 hours after the appointment and 5 minutes of purple shampoo / conditioner later, here we are

A picture says a thousand words, right? Now, TO BE FAIR, they offered to have me back to get it corrected, and they were very apologetic about what happened. But the damage is done, and going back and risking having my hair ruined even more (if that's even possible), is something I'm just not willing to do. My hair is dark, thick, and was 100% virgin. I don't use any hair products at all aside from shampoo, conditioner, and a every-other-month coconut oil overnight treatment. All I wanted was a solid blonde on one half of my head. For roughly $120!, this is what I got instead. I was told that "it will even out after 2-3 washes with purple shampoo". OK so, I paid that much money, to have to wait that many washes for it to look half decent? So I did what she said, and washed it 1x after 48 hours (in fact, I waited longer than that by a few hours just to be safe!) And all it did was make it even worse! I only left the purple shampoo on, followed by purple conditioner, for a grand total of 5 minutes (I know because I literally set a timer on my phone to be careful). The salon itself seemed upscale upon walking in, so I'm really floored. The stylist I had... left a lot to be desired. She was unprofessional beyond just messing the hair up, and I have a feeling she was under the influence of something frankly. I didn't even bother asking for a refund, because at this point I just want to move on and forget about the whole thing. Now I have to shell out who knows how much more money elsewhere, to get this nonsense fixed. But hey, if anybody from there sees this, feel free to offer me a refund, or hell, even a partial refund!, because lord knows I need it to compensate for how much I'm about to shell out for what was supposed to be a simple bleach and tone. Warning to dark haired people like me - if you go blonde, BE VERY CAUTIOUS and do your research before letting anyone touch your hair. Otherwise you can get a mess of blonde, orange, yellow, and even patches of gray!

storefront and sign
Peter Z.

I'm no expert at salons, but a couple of months ago it was time for my twice-a-decade haircut. Identities was nearby and they were open at 6:30pm, so in I went. I spoke with my stylist about what I wanted, and she delivered. As luck would have it, I'm expected to attend a wedding this weekend, so I have to look "presentable." Back to Identities! My previous stylist wasn't available, but the receptionist found another stylist who could accommodate my last-minute timeline. Everyone was friendly, everyone seemed like a real pro. One quirky thing about this establishment is that each stylist/colorist/etc. is his or her own business. Some take credit cards, some don't. The receptionist up front can help you book any of them, but you pay each individually. (I have no complaints at all about my experience at Identities, but I'm simply not capable of writing a gushing, five-star review of a salon. Perhaps that will be on my to-do list if I'm ever reincarnated as someone with a fashion sense.)

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1 year ago

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1 year ago

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2 years ago

Love Bailey! She is great for the whole family. Our family has never been disappointed with any cut or coloring service with her.

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6 years ago

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11 years ago

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6 years ago

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8 years ago

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Review Highlights - Identities the Salon

I'm no expert at salons, but a couple of months ago it was time for my twice-a-decade haircut.

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Inspiring Hands Therapeutic Massage - Upston Chiropractic staff

Inspiring Hands Therapeutic Massage

4.1(14 reviews)
1.5 mi
$$

Ian is an incredibly gifted massage therapist. He uses a variety of techniques and is both…read moreintuitive and science-backed in how he works with you... I purchased a 10-session bundle because getting a massage with Ian (specifically) has been the most calming part of my week... for anyone focused on somatic work or trauma recovery and healing, get a massage with **Ian**. His energy and aura are incredible, and it reflects in the entire experience during and after. And on that note, I do need to buy another 10-session bundle....

The massage itself was amazing and I wanted it to last forever! That's why I was very shocked to be…read moretold it is time for me to leave after only 30ish minutes had passed as I had booked a 90 minute massage. Upon checking my bank account it turns out I had paid over $100 for the massage (including the tip i left when I still thought it was the shortest 90 minute massage of my life). My appointment had been for 2pm and I was back in my car before 2:40. Clearly something went wrong during booking or something got lost in translation or I just got someone who didn't want to give that long of a massage. I would advise to check the time before you go to leave and make it all the way to your car, just make sure you get what you paid for cause I wish my massage had been true to what I had booked, I needed it so bad. edited to 75 to 90 minute after checking my booking screenshot and seeing i booked a 90 minute massage and barely received 30 minutes of massage

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Identities the Salon - hair - Updated May 2026

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