I bought a Kenmore washer and dryer unit from them over 15 yrs ago and they are both working fine…read more I will be downsizing to a Tiny Home near the DFW area, and I will assuredly return to their business.

I bought a time-ticking house fire with their dryer. The technician said the person who fixed it…read moredid it in a very amateur way after it was fixed the right way. The cable was naked and touching metal which burned out. Imagine that with clothes and/or lint. I won't be coming back since I value the life of those in my household. Beware!

Our gas oven had stopped heating up. It was taking an hour to preheat and with our summers you…read moredon't want to run an oven any longer than you have to. Something had to be done pronto. Luckily, I found Jim Wilson's service here on Yelp and after reading the favorable reviews, called him for help and arranged a time for the repair. He arrived on time, went right to work and soon had my oven working great. I don't know how he did it, but the oven works better now than it did when it was brand new! Maybe a better replacement part than the original? He charged a very fair price. He did NOT try to sell us anything extra or 'upsell'. I recommend Jim Wilson and Sons Service to anyone with an appliance in need of repair.

Consumer beware! Most dishonest and unprofessional HVAC company that I have ever encountered. They…read moreimproperly made a repair to my ductwork then tried to charge me for repairs they did not complete months later. I had to hire another company to remove and replace the ductwork they caused damage to in the attic. The owner never went into the attic and only went by what the young inexperienced technician advised him then tried to say he went into the attic and made the repairs himself. This was completely false since I was present the entire time. He also stated that he could make repairs to my dryer which also turned out to be false. I do not recommend them for any type of repairs.

Our dishwasher was on the fritz so I sent a Yelp message, and these guys responded super promptly…read moreand got me on the calendar quickly - I actually had to move the appointment to a later time than they suggested because I was busy. Jacob gave clear instructions on troubleshooting and came back a few days later to check for leaks - then when he arrived, he told us it seemed like a random overflow issue and said no parts needed to be replaced. It would have been very easy for him to charge us for a part and I'd never know the difference! Our service fee would go toward a repair in the next three months if it does turn out something is leaking. He was professional, communicative, and very sweet with my dogs!

Can't say enough about the ease and cost of this service. From Maria on the scheduling/technician…read morestatus to Jacob being extremely timely and quick to fix our dryer. He was knowledgeable and did a great job. He went above and beyond cleaning the inside of our dryer while he was in there and leaving no trace behind. Highly recommend!

Kudos Jay and Jamese! A selection of used appliances and very reasonable warranty work, right here…read morein NRH. If your machine conks out, give these folks a try.

BUYER BEWARE!! I…read morebought a Samsung refrigerator from "Jay", the owner of the company. He told me he was certified in the Samsung refrigerators he was selling. I paid for my Samsung refrigerator, bought the extra 2 year warranty with it, and it was subsequently delivered that same week. The day after it was delivered and set up.....the first thing I noticed was that the water was definitely not being filtered and the ice was stinky. I called Jay to report the issue, and get some assistance, and his attitude had completely changed. He had my money....so clearly friendly customer service was no longer a priority. I told him that the water tasted and smelled awful and the Home Depot brand filter that he sold with the fridge was not locking into place, I told him that when I pull the filter out, it's bone dry....no water was passing through it. I told him I thought the wrong filter may have been installed, and that I went to Home Depot to get an official Samsung brand filter.....but was running into the same issue of it not locking into place. He told me "that's just how Samsung filters fit, and that's just how Samsung water tastes", and then he said "he can't be responsible for people's different tastes, most people like it", then he told me that "it's normal for filters to be dry" and that "Fort Worth is notorious for hard water, and he can't be responsible for that either", and THEN he told me in an authoritarian tone: "I'll send my tech out there, and when we find nothing wrong with your fridge, or find that YOU broke it, I'm going to charge you a $60 service fee." He had already made up his mind and dismissed me before ever having investigated the issue I was reporting. Jay left me with absolutely no confidence that he was taking me, this issue, or this transaction seriously in the slightest. So after carefully reading the terms of my warranty that was included with my receipt....I decided to seek a second opinion. I called a well known, highly rated and accredited/insured appliance repair shop in my area to get an estimate (Appliance Champion). Appliance Champion identified the issue IMMEDIATELY bc they pay a monthly fee to have access to Samsung's internal Knowledge Base....and this issue is WELL documented WITHIN SAMSUNG. Basically, these Samsung refrigerators can ONLY take Samsung filters....and when people try to install aftermarket/3rd party filters, it breaks the filter dock, making filter connection impossible without replacing the filter dock. The Appliance Champion Technician gave me a copy of all the official Samsung documentation so I could take it back to Jay. Well, I didn't feel comfortable talking to Jay at this point bc he had made our last interaction so awkward and uncomfortable, so my husband spoke with him to try to reason with him. Jay informed my husband that our warranty was now null and void since we sought a second opinion. And he would NOT be giving us a refund on the warranty that we paid for and only had for a week at this point. There was NOTHING in the Warranty contract that indicated anything like this in the terms. Jay told my husband "how do I know the other technician didn't break the fridge?" How do we know?? BC YOU SOLD THE FRIDGE WITH A HOME DEPOT FILTER IN IT JAY. YOU ACKNOWLEDGE YOU PUT THE HOME DEPOT FILTER IN THE FRIDGE.....AND SAMSUNG OFFICIALLY DOCUMENTS IN THEIR KNOWLEDGE BASE THAT THIS BREAKS THEIR PRODUCT. Then I found out that Samsung only certifies ONE technician in the area to work on their merchandise.....and Synergy Appliance is NOT IT. So not only does Jay and Synergy appliance have no idea about the inner workings of Samsung refrigerators.....Jay is also a LIAR and a SCAM artist. Learn from my mistake and don't get ripped off by Jay's smooth used car salesmenship. I have copies of the Samsung internal Knowledge Base documentation and repair service ticket to PROVE I'm telling the truth, if anyone would like to see for themselves. Appliance Champion got my fridge repaired and working flawlessly, with great tasting water and orderless ice. And although I'm out the $$ for the warranty, and out the $$ for having to repair a fridge that was sold to me BROKEN....... NOW I'm finally happy....no thanks to Jay.

eloy responded quickly to my inquiry for service & set up an appointment for the next day. he…read morearrived on time as scheduled. he diagnosed the problem & sent me pictures of what needed to be replaced. he was able to fix the dryer that day for a very reasonable rate. he sent me video of the dryer working as it should. great communications & fast worker. highly recommended

Quick service, done same day. Reasonably priced. Very happy and will be my first call if I ever…read moreneed another repair.

Sam came out same day, gave me a very fair and honest assessment of my dryer problem. Tech was…read moreprofessional, on time and did a very good job. I do recommend this company for any appliance repairs you need. They also offer 15% off when you check in.

Sam came out in March and three trips later and $453.44 later, my LG washer was fixed. He told me…read morethat he replaced the drain pump motor (which didn't fix the problem, so that prompted the next two visits). The main problem here is that 9 months later, the washer had trouble again, but this time I called another company and they advised me that I needed a new drain pump motor. I explained that I just had one put on in March. They took the old one off and showed me that it had a date of 2007, they felt it was the original part (machine was bought in Jan. 2008). I contacted Sam and he said that he had a receipt where he had purchased the drain pump. He also advised me that he was not responsible for the part that his distributor sells, I guess he feels that he can put just any part on the machine and we have to be ok with it. Maybe that is why he only offers a 30 day warranty on his parts. The company I used last time offers a year warranty on parts. I won't use Fort Worth's Appliance Repair again and suggest you check everything out before you do.

Tyler and his team are fantastic. First, I'm extremely…read moreimpressed with how they communicate and keep you updated with schedules etc. The professional work that they provide is first class all the way.

Called during regular business hours and was greeted by a real, live, human being. Not AI. I had a…read moresmall issue with my 2019 Samsung dishwasher. They had a tech available the next day. Matt arrived solidly within the timeframe. He did a great job and fixed the problem within an hour. I was charged just the visit fee because no parts were needed. I was very pleased with the service and the quality and the value.

My 3 year old Maytag Washer quit working. Mensk Appliance…read moreRepair responded very quickly to my request for service on Yelp. He quoted a reasonable service trip charge that would be applied to my repair. We scheduled an appointment for the following day. He arrived promptly at the quoted time was very nice, efficient, and completed the repair within 30 minutes. Highly recommend!

Kyle was super helpful in getting our old oven igniter replaced and back up and running.read more