I would just like to think MJ and all of his staff for the outstanding service…read moreThank you for going out of your way and sending me the doggy spa van. It was much appreciated. I was really in a bind and my dog really needed a groom. MJ and the staff really care about the well-being of our dogs They really treat us like family. Thank you for that. Their hard work doesn't go unnoticed. You all are amazing and of course my dog looks fabulous

Response to MJ: I am…read morenot writing this review on behalf of anyone else. This is my personal experience with you. Your assumption is incorrect. Having worked in the mental health field, I choose not to engage in combative or confrontational exchanges, which is why I did not argue with you in the moment. However, choosing not to argue does not invalidate my experience. As a fellow business owner, I stand by the fact that feedback--especially when it is uncomfortable--is part of operating a business. My review is not an attack; it is an honest observation based on my direct interaction with you. It is also consistent with prior public feedback regarding similar concerns about your conduct. Respect goes both ways, and professionalism should always remain the standard--especially from leadership. Original review: Excellent groomers, but the owner's behavior was unacceptable. The grooming service itself was great and deserves five stars. Unfortunately, the owner's conduct completely undermined the experience. He was aggressive, dismissive, and unwilling to accept any accountability. Rather than engaging in a productive conversation, he chose to rant, making the interaction uncomfortable and unprofessional. As a business owner, I understand that problems can occur--but professionalism, accountability, and respectful communication are non-negotiable. This experience was tarnished solely due to the owner's behavior, which is disappointing given the quality of the grooming staff.

f I've been coming to Alicia Pet Care Center for many years,…read morespecifically working with Dr. Matthew Wheaton. I was originally introduced to this veterinary hospital by my dog trainer, Vladae from SoCal Dog Training and I'm very glad I followed that recommendation. Over the years, Dr. Wheaton and his team have taken excellent care of my chocolate Labrador, Bruno. Now with my new puppy, Nico, also a chocolate Lab, choosing Alicia Pet Care Center again was an easy decision. Dr. Matthew is extremely knowledgeable, but more importantly, he is straightforward and trustworthy which is rare and very valuable. Their extended hours, including full-day Saturdays, make scheduling very convenient. They also offer a drop-off service, which is incredibly helpful when things get busy. Overall, a reliable, a bit pricey, but professional, and honest veterinary clinic. Thank you, Dr. Matthew and team.

It's possible their regular vets are fine (hopefully), but their backup vet should be avoided if…read moreyou need to bring your pets here urgently. She recommends unnecessary procedures while using fear tactics, which is a shame. The backup vet was very incompetent. She recommended the wrong solutions and suggested imaging that cannot detect soft tissue issues. She never asked any history questions, examined the wrong area entirely, and jumped straight to worst case scenarios without justification. She spent only 5 minutes on the consultation and pushed for X-rays when in my dog's case, those weren't even necessary. X-rays are not the right protocol for soft tissue issues. I didn't have a choice as they were the only place open that day. A few days later my dog is completely fine because it wasn't actually that hard to fix. He had full anal glands that just needed to be emptied ... and this vet was pushing for X-rays and bloodwork instead One thing worth mentioning, she was very quick to suggest cancer or tumors without proper justification. What she may not know is that intact male dogs actually have hormonal protection that significantly reduces the risk of certain cancers in that area. A more knowledgeable vet would have considered this before jumping to worst case scenarios. This is basic intact male biology that should be understood before making such alarming suggestions to worried pet owners. That's why I usually just bring my dogs to my regular holistic vets in Irvine and Laguna Beach. To be fair, the regular staff are lovely. The vet tech was excellent, agreed with my decisions, and actually helped. So I do believe their regular vets and staff are much better. This one star is specifically for the backup vet. Please be very careful if they assign you to her.

I called on Xmas Eve morning to ask for help, and Nita came to our rescue!…read more Not only did she show up but my puppy boxer loved her too! ‍ Thank you Nita!

Well, Nita has done it again. I had Nita come for an overnight visit with Charlie last weekend and…read moreI left with full confidence that she was absolutely the perfect companion for Charlie. I had no worries, she communicated quickly and thoroughly and sent pics of Charlie that showed he was perfectly content. Nita is a keeper!

I decide to try the store agian and see if anything improved. I found a MUCH BETTER selection this…read moretime . So I, decide to purchase a number of fish. Unfortunately for me , the owner , David , decide not to sell me any of his fish. He didn't like my previous three star review of the store, which was just my honest opinion at the time. That is certainly his alternative ,afterall it is his business! I respect that ,as he can do whatever he pleases with his business . I appologize to this hard worknig man who told me that he has "worked his ass off six days a week for the last fifeteen years to maintian the store. " I tried to make it up to him but apparently failed. He was quite disturbed and said he wouldnt sell me any fish ,not for ten thousnad dollars!. He told me what a horrible person i am as i departed. I"ve never been accused of that in my life so im very depressed. Please pray with me for this gentelman so his business will succeed and his attiuude towards customers will be a grand and postive experience. "Please buy his fish "

This local fish store is by far and above my favorite! David the owner is great and very…read moreknowledgeable. Tanks are always clean. Fish and corals always healthy and robust.

This is where I come to get cat food for my hungry cats, and the people here are very nice,…read morefriendly, and helpful.

Got some food my kittens loved and the variety is a good amount. I don't have much experience being…read morein this store however I find the place great source for new pet foods that one doesn't get at larger pet stores. I find myself coming here again for some new stuff I haven't fed my kittens ‍.

Once again you did a wonderful job on my two dogs. One of them has health issues.. You're very…read moregentle I appreciate it. I tell my clients about you all the time.

Took my wig in for a groom. Lady was happy & very good with my dog. They did a great job grooming…read moremy Toby. He was in a good mood when I picked him up. Good prices.

Shannon has been taking care of our dog Lucy for more than a year and is amazing. She is…read moredependable, communicative and Lucy loves her which is important to me. I highly recommend her and the business.

I was introduced to Shannon 2 years ago through a friend who uses her services. Shannon is like…read morethat Veterinarian or car mechanic that once you find, you count yourself lucky to have, and you don't let go of. She is affordable, has 20+ years in the business as a Professional Vet Tech, your dogs trust her immediately, and you genuinely feel you can trust her too. My wife and I have 2 dogs : A 15 year old rescue that requires pills morning and night for her arthritis, and ear drops once a day for a chronic ear issue that must be kept at bay. Our other dog is a diabetic min pin who has gone blind due to the diabetes and occasionally now will sadly have seizers (not just anyone can care for these type of dogs) . Neither dog does well outside my home/yard these days, or with strangers. So boarding was not an option whenever our family needed to leave town I had to bother a close friend to come over daily and work around their schedule, etc. And I didn't trust the neighbor kid to follow through on timely feedings. Then I was introduced to Shannon. She is actually more affordable than a kennel/dr office, comes to my house twice a day walks, feeds, and medicates the dogs and my dogs never have to leave the house (A stress free situation for us all). And I feel safer about her doing this than a friend because she was a trained Vet Tech for years. We actually have Shannon do the ear cleanings and nail trim too. She comes to us, I don't have to load everyone to the Vet! And she charges is about the same as the Vet does! It' a life saver. You'll love her too.

I've taken my rescue Shih Tzu to fluffy paws a few times now. The entire staff is friendly. Hannah…read moreis great with my little Sofie and knows how to groom her to my liking. I highly recommend Fluffy Paws.

They always do such a great job on my Yorkshire terrier. Her hair is super soft and she smells so…read moregood! She also had a terrific haircut!

Bentley did a great job with the first initial appointment. Very descriptive on what he would be…read moredoing during the 20 mins he would be servicing the yard. He deodorized our yard as well. Thank you, Bentley!

Bentley is great. Always on time, thorough, texts me if the gate is locked and he cannot access the…read moreyard. Very pleased.

I live in area but forgot why I don't like it here. I came once back in 2016 and just remembered…read morehow irritated the worker seemed that I walked in. I have been going to OC Grooming in Lake Forest by Home Depot ever since. Today my dog got filthy in the mud and has a vet appointment first thing in the morning. At 3:30 I wouldn't make the cut-off time at OC Grooming so I pulled up the Mud Puppy website to see their hours. It said the cut off time was 4pm and they close at 5. The website also shows the price as $20 for large dogs self-service. When I arrived at 3:40 the chalkboard in the lobby said cut-off time is 3:30. The lady working was not happy to see me but she let me bathe my dog after I promised to be quick. She gave me 1/4 bottle of shampoo and filled the rest with water. My dog is pretty large but whatever. I was in and out super quick. She said that'll be $20, so I gave her my card and asked for my receipt. She charged me $29.12! OC Groomers charges $18 for self wash regardless of size and doesn't charge extra for sensitive skin soap or cologne or anything. They also have a great set up where the soap and conditioner come right out the nozzle with the water by changing the dial. I'll never go to Mud Puppy again.

Rose and the rest of staffs are very helpful and friendly! I…read morestarted self wash and end up having Rose do the haircuts and my dog and me are very happy! The place is cleaned and they provide everything for self wash as well as full grooming if you choose to. I'll be back again and highly recommend this place.