I brought my 16 year old cat into OPV on 12/20 for a cough. Dr Holden gave an exam (free since first visit), felt he needed senior blood work ($209.07) which came back normal, and also a 2 view X-ray ($252.26) She gave an antibiotic (Convenia -$84) to take away the cough (Cost $545)
Fast forward to Friday 3/6, My cat jumped off the couch and started going into distress breathing really hard, and he was weak in his back legs and pooped. I brought him in immediately, told Dr Holden it seemed like a stroke/seizure, she did an exam ($72), blood pressure test ($59.56), everything was normal, and she gave him a rabies shot ($28) (Cost this visit$160) She didn't even check that he was already up to date on his rabies from a previous vet less than 2 years prior, which he was since it was a 3 year shot AND you shouldn't vaccinate when an animal is ill.
We went home, my cat would not eat, drink, and was lethargic.
Called OPV Saturday 3/7, they were closing at 12:00. Told me I'd have to take him to emergency if he wasn't eating or drinking within 24 hours from the visit to them. So I had to take him into Animal Urgent care where it's much more expensive. He had to get another exam since they hadn't seen him before, injection of sub fluids to hydrate him and an antihistamine Injection because of the Rabies shot given to him the previous day. They wanted to do X-Rays, more blood work, I told them I would wait until Monday to get into OPV to get that done since emergency charges A LOT more. (Cost this visit $300)
Monday 3/9- 2 days later from the emergency visit, brought my cat back into OPV, Pre-op, electrolytes and urinalysis ($138.00) and they gave him some Mirtazapine ($30.77) to see if he would eat, it didn't do anything to him. (Cost this visit $169). Cat was not changing his behavior.
Tuesday 3/10 brought him back to OPV- Did 2-view X-ray ($264.88-upped their price from December) more Sub Fluids ($61.81), Lactulose (since he was constipated from what showed in the X-Rays) ($27.62) and a can of RC recovery food to see if he would eat it ($2.54). (Cost this visit $357)
For the next week I saw slight improvement with giving the . Then he showed same signs (not eating, lethargic etc)
Friday 3/27 into OPV for another Examination ($72), Sub fluids ($61.81), recommended an Enema ($84.28), and an IDEXX Snap FELV/FIV Test ($49.58) (Cost $268) At this visit I saw Dr Brenes, She recommended getting an ultrasound since he was not improving and all the tests came back normal. I scheduled an ultrasound at OPV for Tuesday 3/31 since that was the only day she said the ultrasound tech would be there. She mentioned if he doesn't improve to take him to get an ultrasound at the emergency vet she recommended and not wait until Tuesday.
Next Day Saturday 3/28 he still had not eaten, took him back into OPV and Dr Brenes gave him some Midazolam ($70) to see if he would eat, didn't do anything but completely freak my cat out. He was wired. (Cost this visit $70)
I took him to the vet that night that Dr Brenes recommended. Had the ultrasound done, physical exam, gave more sub fluids, and Entyce (An appetite stimulant). The vet told me they found slight things from the ultrasound and recommended another full blood work and told me to talk to my vet (Dr Brenes) about the Ultrasound since he was very hard to understand over the phone due to his accent. (Cost $831).
That was Saturday night 3/28.
NOW, here's why I'm writing this review.
Monday, 3/30 called OPV- receptionist told me Vet would call me back, No Call Back. Tuesday (3/31) called- told me again vet would call me back. I explained I wanted to discuss the results for the ultrasound, get his blood work done again and pick up Sub fluids so I could do it myself. No Call Back. Called Wednesday 4/1, they were closed, someone text back saying I could pick up fluids next day. Thursday 4/2 went first thing in morning, they had me wait outside due to COVID, when receptionist called me she told me the VET WANTED TO CHARGE ME TO DISCUSS OVER THE PHONE THE RESULTS OF THE ULTRASOUND- I told her I thought it was RIDICULOUS after how much I just spent with them in a matter of weeks ($1614) they couldn't even give me the time of day to discuss results from a test THE VET recommended. She didn't even ask about the blood work I wanted done 4 days ago when I called that Monday. At that point, I knew I would never go back here. All this office cares about is money, not building a client relationship, nor giving a care about your animal being they didn't even call me back knowing his condition. The receptionist brought out the Sub Fluids (WHICH WAS $45 FOR 1000ML) I paid them $61.81 every time they gave 150ML given from them. HUGE Price markup when you can do it yourself. I told her I would be seeing a different vet going forward. I would not recommend this place, I went to Mission Hills Pet Center and they were fabulous and BETTER PRICED. Exam alone is $22 cheaper than OPV. read more