I love this business. You are treated like you matter wth follow up calls to check on your pet's…read morehealth. Saw a vet new to us today and he was great and personable! Dr Fynaardt was a pleasure to work with. I highly recommend this vet to anyone who is looking for quality pet care.

It's possible their regular vets are fine (hopefully), but their backup vet should be avoided if…read moreyou need to bring your pets here urgently. She recommends unnecessary procedures while using fear tactics, which is a shame. The backup vet was very incompetent. She recommended the wrong solutions and suggested imaging that cannot detect soft tissue issues. She never asked any history questions, examined the wrong area entirely, and jumped straight to worst case scenarios without justification. She spent only 5 minutes on the consultation and pushed for X-rays when in my dog's case, those weren't even necessary. X-rays are not the right protocol for soft tissue issues. I didn't have a choice as they were the only place open that day. A few days later my dog is completely fine because it wasn't actually that hard to fix. He had full anal glands that just needed to be emptied ... and this vet was pushing for X-rays and bloodwork instead One thing worth mentioning, she was very quick to suggest cancer or tumors without proper justification. What she may not know is that intact male dogs actually have hormonal protection that significantly reduces the risk of certain cancers in that area. A more knowledgeable vet would have considered this before jumping to worst case scenarios. This is basic intact male biology that should be understood before making such alarming suggestions to worried pet owners. That's why I usually just bring my dogs to my regular holistic vets in Irvine and Laguna Beach. To be fair, the regular staff are lovely. The vet tech was excellent, agreed with my decisions, and actually helped. So I do believe their regular vets and staff are much better. This one star is specifically for the backup vet. Please be very careful if they assign you to her.

I can't recommend Bliss Animal Hospital enough, especially Dr. Nayara and the incredible team…read more My sphynx cat, Dobby, developed an anal gland abscess, and before goiing to Bliss, I took him to two other veterinary hospitals. Both recommended surgery under anesthesia. The problem is that Dobby has a heart condition and von Willebrand disease, so his specialists do not recommend anesthesia unless it is absolutely necessary because of the risks involved. At the other hospitals, I felt completely hopeless. I was essentially being told that if he had surgery there were significant risks because of his medical conditions, but if he didn't have surgery there were also risks if the abscess worsened or ruptured. Basically they said that this will not resolve on its own without surgical intervention and being put under anesthesia. As his mom, I felt like there was no good option and I was terrified of making the wrong decision. When I brought Dobby to Bliss Animal Hospital, everything changed. Dr. Nay took the time to carefully evaluate him instead of immediately recommending surgery. She was able to express more of the abscess, gave him a long-acting antibiotic injection, and even contacted Dobby's cardiologist to make sure the pain medication she wanted to prescribe would be safe for his heart. That level of thoroughness and teamwork meant everything to me. Because Dobby was having leakage from the abscess, he developed a severe skin burn around his rear end that looked incredibly painful. Dr. Nay recommended medical-grade Manuka honey, and it honestly worked like magic. The area healed so quickly, and it brought him so much relief. The results were incredible. The swelling continued to go down, the abscess completely resolved, and Dobby healed without needing surgery. I am beyond grateful that Dr. Nay looked at Dobby as an individual instead of taking a one-size-fits-all approach. I also want to give a special thank you to Wilma. She was so kind and compassionate with Dobby and treated him with so much love. When I needed medication for him right away, she went out of her way to help me get it as quickly as possible. That level of kindness is something I'll never forget. I'm a total mama bear when it comes to my boys, and I know I ask a million questions because I want the very best for them. Not once did anyone at Bliss Animal Hospital make me feel like I was being difficult. Every single person was patient, understanding, and genuinely cared about Dobby as if he were their own. Thank you, Dr. Nay, Wilma, and the entire team at Bliss Animal Hospital. You didn't just treat Dobby, you treated him with extraordinary compassion, respected his unique medical needs, and gave me hope when I truly felt like there wasn't any. I will always be grateful for the care you gave my sweet boy.

Outstanding first experience. Prompt, professional, personable and courteous. And reasonably…read morepriced. My little 8 yr old terrier mix who is NOT a fan of the doctor's office was the most "relaxed" he's ever been in the exam room. Bliss is now the animal hospital for this family!

We've seen Dr trope several times over the last week in my dogs final days…read more He is so passionate about the animals and the best care for them. I appreciate all the care that he has provided me and my boy in his final days.

This place sent me an email informing me that Otis medication was due for a refill. I guess they…read moreforgot they missed diagnosed him and he died 4 hours after his office visit. Thanks for the reminder but DEAD DOGS don't take medication!

Dr. Vedadi is an exceptional veterinarian. He is an honest and truly kind doctor who can be trusted…read moreto care for your pet. We brought our dog to the doctor and found out she was in a pretty critical situation. Dr. Vedadi provided a detailed and thorough evaluation of our pet's health situation and gave us a few recommendations. However, he doesn't try to push or sell services and lets you know what he thinks are possible options on what treatment might work for your pet. We opted to listen to what he thought was best and he was 100% right. Our dog was given the right treatment and now she's on the road to recovery. We are so thankful for Dr. Vedadi. We highly recommend him to anyone who wants to have a doctor with a great disposition and is also brilliant at what he does. Not only is Dr. Vedadi great, his staff is amazing too. They are equally nice and also helpful. They also keep the office clean and sanitary. While we were there, the staff was vacuuming the office and wiping down the tables. We were impressed by how well this office is run. Importantly, the office is also open daily. Even though it's a drive from our house, we would come back because our experience was THAT GREAT!

Dr. Vedadi is the best veterinarian ever. He truly cares for your animals, the staff is amazing,…read moreand the facilities were nice and clean. I was able to get an appointment pretty quickly too. My cat was not stressed at all, she felt very comfortable before and after treatment. Highly recommend. 100/10

We brought our senior furbaby in for a follow-up after an urgent care visit the night before, and…read morethey were able to accommodate us early the very next morning. From check-in to checkout, the entire team was kind, empathetic, and professional. Dr. Nguyen was thorough with her exam, and her gentle, compassionate approach showed how much she truly cares for animals. She quickly got our pup out of pain and took the time to walk us through treatment options. The whole experience had a warm, family feel--we genuinely felt cared for. If you're looking for a vet who treats your pets like their own, we wholeheartedly recommend them!

We have been taking our animals here for years. Dr. Nguyen and her entire team are highly skilled…read morein caring for animals. They are kind, compassionate and their services are reasonably priced. I appreciate that they are timely with appointments and they explain the veterinary care plan options in detail. They are warm and friendly. You can tell how much they care about the animals they treat and that they highly value providing exceptional customer service. My beagle passed away recently. She had a lively personality every time we visited their office and they welcomed her with joy every time. They were accommodating and understanding that she was a barker, they always made us both feel comfortable. I highly recommend this veterinary office.

Do not take your cats here, these vets seem to only know how to care for dogs and think cats should…read morebehave like them. I needed to board my 2 cats for a week and find a new primary vet for my cats. I asked them to do a claw trim during their stay. I've been trimming my cats claws for them at home this entire time without much trouble from either cat. Somehow they managed to traumatize one of my cats! Ever since their stay, my cat has been terrified of me trimming his claws and touching his paws. Additionally, they did a general check-up of my cats during the stay. The vet that did their exams tried to push me to sedate my more timid cat for future visits, saying he "curls up and stiffens to resist their handling." Not lashing out or attacking them, they were upset they had to deal with a cat that timidly cowers. The vet spoke to me as if he should behave more like a dog. This place does not understand cats and does not treat them well. The one positive experience I had here was the ladies at the front desk were polite and informative, but I do not trust the vets here with any cats.

My previous review was critical of the vet who shared a diagnosis that triggered me into…read moreoverreacting, and this is my apology. My previous review was not fair. Let's start again - I have a healthy pup who is 17 months old who has was diagnosed with a condition with her knees (they slip out of place) but she shows no symptoms and has no problem running. After a second opinion and seeing a surgical specialist, we've decided to "wait" until she has issues. That is actually what the vet at Serrano said to me, but I was distraught reading the material provided that her condition (Grade 3) "required" surgery. I'm starting to think she might never have any issues, that she's a Unicorn ! I recommend Serrano. The vets and staff are very kind. Great location. And reasonable prices too.

Dr. Pasqualino went above and beyond for my dog, Dash, and I am incredibly grateful for her care…read moreand compassion. I needed my dog to be seen urgently due to concerning symptoms, and despite having a completely booked schedule, she found a way to accommodate him. From the moment she examined Dash, she took the time to call me personally, explain everything thoroughly, and answer all of my questions with patience and kindness. Her empathy and genuine concern immediately put me at ease during a very stressful time. What impressed me even more was her dedication after the appointment. The following day, which was actually her day off, I called the office because Dash still wasn't feeling well. Dr. Pasqualino took the time to call me back herself, reassure me, and make sure all of my concerns were addressed. That level of commitment and compassion is rare and speaks volumes about the kind of veterinarian she is. It's clear that Dr. Pasqualino truly cares about her patients and the families who love them. I cannot thank her enough for the exceptional care she provided to Dash.

Im a big time supporter of VCA (been to the one by petpoint and university center) but when I…read moremoved, I wanted to try a new vet. I love that VCA provides a free first exam coupon that you can claim on the website. I booked an appointment online for Rocky on a friday at 3. They immediately called me back to see if I can reschedule since they need an hour for new patients, not just 30 mins. I gave them a call back to say if they still need ME to move the appointment to accommodate THEM, I'm flexible. I moved the appointment to the next day. I met with the vet and Dr. Chan was super sweet, took her time with my dog even though he was really scared. I was so happy I finally found someone who was patient and truly cared about my dog. Now here's where it goes downhill. I didn't mention the coupon until we were checking out. The person informed me that because I moved my appointment for them, it voided my coupon... This is an extra $99 they REFUSED to honor for something they asked me to do. Evan eventually texted me (I assume after my boyfriend's review) and said they realized my coupon wasn't used... But what they meant is they refused to use it. If you're going to participate in a free first exam, the LEAST you can do is honor it.

We had such an amazing experience bringing in Charlie in for his first visit. Dr. Francis and his…read moreteam were incredibly kind and patient from the moment we walked it. You can tell they genuinely care about the animals and take time to make both pets and owners feel comfortable. Since it was Charlie's very first visit, we were a bit nervous about how he would do but the staff made the whole experience positive for him. They were calm, attentive, and it was obvious they were experienced with puppies. They also took the time to share important information for 8 week old puppies and answered any and every question we had, not making us feel rushed at all. I'm so grateful for the kindness and they showed Charlie (and me!!!) during his first appointment. We left feeling so much more confident about puppy ownership. We're really happy to have found a vet we trust!

Friendly staff. Easy to schedule appointments, I was able to call and make an appointment for the…read moresame day. The veterinarians are very educated and give you a detailed plan of action to care for your pet, whether you would like to purchase any medications they suggest or you would rather not purchase. They are happy to give you genuine advice.