Saw Dr. Xu on a weekend and she was so nice! We were recommended this place by our emergency vet…read moreand we will be switching over and going here moving forward.

We've been clients of SOCAH for a long time. I don't recall the name of the veterinary practice…read morehere many years ago, but the building was empty for a while and then SOCAH opened. Could've been them back then but I'm not positive. We used to have Dr Jette who recently left. She was there a couple years I think. She went through one of my cats getting diagnosed with diabetes, pancreatitis and DKA. She was very caring and invested in his well-being. We have also seen Dr Vuong and I believe Dr Kim. Both were great. I'm sure I'm probably forgetting a vet's name, I'm just terrible at remembering them unless I interact with that person frequently. The most recent vet we saw today was Dr Cheron. My two cats have been sneezing, so I wanted to make sure their URI didn't develop into pneumonia. At first she asked if I wanted to treat symptomatic issues or if I wanted to figure out diagnostically what is happening. In other words, do tests to see if this was viral, bacterial, etc. I said I wanted to treat symptoms first, as my one cat having had multiple admissions to the hospital last year, was extremely expensive and I needed to avoid a costly bill as much as possible. She was very nice about it and understanding of my financial wishes. I felt like she truly listened to me and my concerns. She made sure to check with me that everything I wanted to go over was reviewed and discussed. She was very thorough in her examination and explanations. Why do I like this office? Front and back office staff are professional. I've never heard them be otherwise. The vets all truly care for your animal. They listen to you and don't make you feel like your thoughts and opinions don't matter. You are shown an estimate of your exam and suggested tests or treatments, but you are free to choose what you approve and will pay for. They have never pressured me to go with what I could not afford. For that, I am grateful to have a vet office that works with my pet just as much as they work with me.

f I've been coming to Alicia Pet Care Center for many years,…read morespecifically working with Dr. Matthew Wheaton. I was originally introduced to this veterinary hospital by my dog trainer, Vladae from SoCal Dog Training and I'm very glad I followed that recommendation. Over the years, Dr. Wheaton and his team have taken excellent care of my chocolate Labrador, Bruno. Now with my new puppy, Nico, also a chocolate Lab, choosing Alicia Pet Care Center again was an easy decision. Dr. Matthew is extremely knowledgeable, but more importantly, he is straightforward and trustworthy which is rare and very valuable. Their extended hours, including full-day Saturdays, make scheduling very convenient. They also offer a drop-off service, which is incredibly helpful when things get busy. Overall, a reliable, a bit pricey, but professional, and honest veterinary clinic. Thank you, Dr. Matthew and team.

It's possible their regular vets are fine (hopefully), but their backup vet should be avoided if…read moreyou need to bring your pets here urgently. She recommends unnecessary procedures while using fear tactics, which is a shame. The backup vet was very incompetent. She recommended the wrong solutions and suggested imaging that cannot detect soft tissue issues. She never asked any history questions, examined the wrong area entirely, and jumped straight to worst case scenarios without justification. She spent only 5 minutes on the consultation and pushed for X-rays when in my dog's case, those weren't even necessary. X-rays are not the right protocol for soft tissue issues. I didn't have a choice as they were the only place open that day. A few days later my dog is completely fine because it wasn't actually that hard to fix. He had full anal glands that just needed to be emptied ... and this vet was pushing for X-rays and bloodwork instead One thing worth mentioning, she was very quick to suggest cancer or tumors without proper justification. What she may not know is that intact male dogs actually have hormonal protection that significantly reduces the risk of certain cancers in that area. A more knowledgeable vet would have considered this before jumping to worst case scenarios. This is basic intact male biology that should be understood before making such alarming suggestions to worried pet owners. That's why I usually just bring my dogs to my regular holistic vets in Irvine and Laguna Beach. To be fair, the regular staff are lovely. The vet tech was excellent, agreed with my decisions, and actually helped. So I do believe their regular vets and staff are much better. This one star is specifically for the backup vet. Please be very careful if they assign you to her.

Bliss Animal Hospital saved my cat's life. Words really aren't sufficient to express my gratitude…read moreto this team. I came in here for the first time after our previous vet could not identify my cat's issue, and it was only getting worse and costing more money that I did not have. My cat was suffering, and I was on my last legs trying to find someone to help him. Once he was seen by Dr. Nai, not only did she know almost immediately what it was (without all of the tests I spent tons of money on at my previous vet, for them just to tell me it may be a gut issue, which it absolutely was NOT), Dr. Nai was so present and so in tune with my cat, who she had never even met. I couldn't believe that these nurses, doctors, and staff were treating me and my cat like family, and what matters more than ANYTHING to this team is heart, compassion, awareness and healing your baby. You can truly feel the love that they have for these animals emanating through all of the staff. I will recommend this hospital to literally everyone, and I am a forever customer now because I got to bring home my son, who was purring, at ease, and now on his path to healing, all because of this hospital. I was a stranger to them, yet they treated me and my cat like souls who needed guidance and help before anything else. I think that speaks incredible volumes about what this hospital really is about. Dr. Nai, you are an angel sent from heaven. I truly mean that from the bottom of my heart, and whether you know it or not, I will never forget the way you treated me and Small for the rest of my life. Nurse Priscilla, Winnie, Brittany, and everyone involved in my cat's recovery-this is the best gift you could have given me. I drove home with my cat with tears in my eyes of pure gratitude that my son gets to stay beside me, these doctors, and this staff treated me like a human being, not a dollar amount. They treated my cat like an absolute KING and spoiled him silly! They love animals so, so, so much. Honestly, anyone in the area or even further- this is the hospital you want to bring your baby to because regardless of who you are, what you have, or don't have, they are there for you in a time that often is so scary, lonely, and worrying. I wish I could say thank you in a thousand more ways, but with all that being said, thank you for saving Small. I would have done anything imaginable to help him, and they took that burden off my shoulders and took it from there so I could truly rest knowing he was in the best of hands. Every single one of you will always be in my thoughts, and I genuinely feel indebted. Thank you so much, everyone. Thank you so, so much. Love, Taylor and Small

Biscuit loved coming to Bliss Animal Hospital. As soon as we would park, she would drag me out of…read morethe car, tail wagging, to get in there. Dr. Sam, Winnie, Bianca, Brittany, Mandy and the whole team took such good care of us with compassion and empathy. They learn your circumstances and customize just the right treatment and options. Thank you for all the care and compassion you gave Biscuit.

Thank you to our new line of love for our puppy! We've…read morealways been a dog family, but never puppy parents -- and wow, what a whole new world this has been! From the moment we made the appointment to the moment we walked out after our visit, we felt genuinely cared for. We were welcomed with so much warmth, and our little buddy connected with you instantly. Thank you for your patience, your affection, and your professionalism. It means so much to us as we learn this new chapter. Our fur baby is truly in wonderful hands, and we're so grateful for the love you've shown him -- and us!

We've seen Dr trope several times over the last week in my dogs final days…read more He is so passionate about the animals and the best care for them. I appreciate all the care that he has provided me and my boy in his final days.

Marguerite Animal Hospital is wonderful, everyone who works there is extremely nice, informative…read moreand takes excellent care of my doggie, Cody. Dr. Vedadi is the most charismatic/kind, thorough veterinarian with a conservative approach I have ever met. I trust Dr. Vedadi and his staff with Cody's ultimate well being and always will. I have referred several friends to Marguerite Animal Hospital who feel the same way. THANK YOU Marguerite Animal Hospital for making a difference. Diane Tribolet, Cody Tribolet's Mom

Dr. Vedadi is the best veterinarian ever. He truly cares for your animals, the staff is amazing,…read moreand the facilities were nice and clean. I was able to get an appointment pretty quickly too. My cat was not stressed at all, she felt very comfortable before and after treatment. Highly recommend. 100/10

We brought our senior furbaby in for a follow-up after an urgent care visit the night before, and…read morethey were able to accommodate us early the very next morning. From check-in to checkout, the entire team was kind, empathetic, and professional. Dr. Nguyen was thorough with her exam, and her gentle, compassionate approach showed how much she truly cares for animals. She quickly got our pup out of pain and took the time to walk us through treatment options. The whole experience had a warm, family feel--we genuinely felt cared for. If you're looking for a vet who treats your pets like their own, we wholeheartedly recommend them!

We have been taking our animals here for years. Dr. Nguyen and her entire team are highly skilled…read morein caring for animals. They are kind, compassionate and their services are reasonably priced. I appreciate that they are timely with appointments and they explain the veterinary care plan options in detail. They are warm and friendly. You can tell how much they care about the animals they treat and that they highly value providing exceptional customer service. My beagle passed away recently. She had a lively personality every time we visited their office and they welcomed her with joy every time. They were accommodating and understanding that she was a barker, they always made us both feel comfortable. I highly recommend this veterinary office.

My previous review was critical of the vet who shared a diagnosis that triggered me into…read moreoverreacting, and this is my apology. My previous review was not fair. Let's start again - I have a healthy pup who is 17 months old who has was diagnosed with a condition with her knees (they slip out of place) but she shows no symptoms and has no problem running. After a second opinion and seeing a surgical specialist, we've decided to "wait" until she has issues. That is actually what the vet at Serrano said to me, but I was distraught reading the material provided that her condition (Grade 3) "required" surgery. I'm starting to think she might never have any issues, that she's a Unicorn ! I recommend Serrano. The vets and staff are very kind. Great location. And reasonable prices too.

Do not take your cats here, these vets seem to only know how to care for dogs and think cats should…read morebehave like them. I needed to board my 2 cats for a week and find a new primary vet for my cats. I asked them to do a claw trim during their stay. I've been trimming my cats claws for them at home this entire time without much trouble from either cat. Somehow they managed to traumatize one of my cats! Ever since their stay, my cat has been terrified of me trimming his claws and touching his paws. Additionally, they did a general check-up of my cats during the stay. The vet that did their exams tried to push me to sedate my more timid cat for future visits, saying he "curls up and stiffens to resist their handling." Not lashing out or attacking them, they were upset they had to deal with a cat that timidly cowers. The vet spoke to me as if he should behave more like a dog. This place does not understand cats and does not treat them well. The one positive experience I had here was the ladies at the front desk were polite and informative, but I do not trust the vets here with any cats.

Im a big time supporter of VCA (been to the one by petpoint and university center) but when I…read moremoved, I wanted to try a new vet. I love that VCA provides a free first exam coupon that you can claim on the website. I booked an appointment online for Rocky on a friday at 3. They immediately called me back to see if I can reschedule since they need an hour for new patients, not just 30 mins. I gave them a call back to say if they still need ME to move the appointment to accommodate THEM, I'm flexible. I moved the appointment to the next day. I met with the vet and Dr. Chan was super sweet, took her time with my dog even though he was really scared. I was so happy I finally found someone who was patient and truly cared about my dog. Now here's where it goes downhill. I didn't mention the coupon until we were checking out. The person informed me that because I moved my appointment for them, it voided my coupon... This is an extra $99 they REFUSED to honor for something they asked me to do. Evan eventually texted me (I assume after my boyfriend's review) and said they realized my coupon wasn't used... But what they meant is they refused to use it. If you're going to participate in a free first exam, the LEAST you can do is honor it.

Find a mom & pop shop instead of going to a corporate owned big-name clinic like VCA. They…read morepressured us into rescheduling an exam due to the vet needing a lunch break. While ringing us up after the exam, they refused to honor the first time exam fee due to a same day cancellation, which they had wanted us to do. The person at the front was nice about it, but the corporate pressure for maximum profitability really ruins the experience for everyone involved. Still feeling icky about being charged for the exam fee when it wasn't our fault we had to reschedule.

We had such an amazing experience bringing in Charlie in for his first visit. Dr. Francis and his…read moreteam were incredibly kind and patient from the moment we walked it. You can tell they genuinely care about the animals and take time to make both pets and owners feel comfortable. Since it was Charlie's very first visit, we were a bit nervous about how he would do but the staff made the whole experience positive for him. They were calm, attentive, and it was obvious they were experienced with puppies. They also took the time to share important information for 8 week old puppies and answered any and every question we had, not making us feel rushed at all. I'm so grateful for the kindness and they showed Charlie (and me!!!) during his first appointment. We left feeling so much more confident about puppy ownership. We're really happy to have found a vet we trust!

I took my small dog to the El animal hospital because he had his toe nail embedded in his paw. The…read morevet who was there didnt treat him. It was a tech who was there. They charged me $695.50 my credit card paid them. They had me sign the bill which was not the actual bill I signed. They are scammed.. don't go yo them

Dr. Morgan at Quail Animal Hospital is truly incredible. I brought my two dogs, Juicy and Kendrick,…read moreand from the moment we arrived I felt like we were in the right place. Dr. Morgan is calm, patient, and extremely knowledgeable. He took the time to listen to my concerns, asked thoughtful questions, and handled both of my dogs gently and with real care. You can tell he genuinely loves animals and takes his work seriously. The exam felt thorough and never rushed. Dr. Morgan explained what he was checking for, what he was seeing, and why it mattered. He made sure I understood everything in plain language and gave me a clear plan moving forward. I appreciated that he focused on practical, reasonable next steps and answered every question I had without making me feel dismissed. What stood out the most is his honesty and integrity. Dr. Morgan did not push any unnecessary treatments, testing, or add ons. There was no pressure at all. He was straightforward about what was truly needed versus what could wait, and he offered options while respecting my comfort level and my dogs' needs. It is rare to find a veterinarian who is both highly skilled and also so ethical. I also want to add that I drive all the way from Oceanside because Dr. Morgan is that good. That should say everything. I trust him completely with Juicy and Kendrick, and I'm grateful we found him. I highly recommend Dr. Morgan and Quail Animal Hospital to anyone looking for a trustworthy vet who will treat your pets like family and treat you with respect.

I have had a good experience with quail hill many years ago (pre-move, when they were on the other…read moreside of the mall), which is why I decided to return to their care when I adopted my service dog. I understand that private practices charge more, and that was a fee I was willing to pay for what was supposed to be superior quality care. I was charged (and paid) $1280 ($755+$525) over 2 visits for travel papers from USA to Korea. I was charged 2x $75 consultation fee, $350 for FAVN, $160 for a USDA endorsed health certificate, $95 for an overnighted Fedex shipping label, $100 for a "Passpaw Application fee," among other things. My flight to Korea is on 5/6/2026 (tomorrow), and I initiated the travel document process with Quail hill on 3/24/2026 as shown on the invoice. As of 5/5/2026 at 3:19PM, I have not only 1) not received the USDA endorsed document, and 2) neither Quail Hill, Passpaw, or Fedex is aware of the exact whereabouts of this USDA endorsed health certificate for. The latest communication I have received from Quail Hill was an extremely defensive phone call from Dr. Mike Morgan at 2:56PM demanding to know what Quail Animal had done wrong (???) in providing care for my service dog, because these documents are now USDA's responsibility (???). I will never be returning to Quail Animal Hospital again with this terrible experience, which is a bummer, because my experience with Dr. Good (who performed a $1500+ dental procedure on the same dog recently) has been pleasant. If I do return, I will be doing so only for Dr. Good.