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    Vacation Resort Solutions

    5.0 (5 reviews)
    Open Open 24 hours

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    Property management

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    Real Property Management Southern Utah

    Real Property Management Southern Utah

    (36 reviews)

    Zero stars is more appropriate. I was deeply saddened by the unethical and insulting treatment we…read moreendured as tenants. The ongoing harassment (monthly inspections) and lack of common courtesy was absolutely disgusting and unacceptable. Not to mention, their actions were illegal! In short, my college son moved to attend Utah Tech. I co-signed and rented him a fully furnished 3bdrm/2bath. My son was not present during the initial renting phase; I handled everything myself in person. PM was aware of our plan to add two roommates in the coming months. I understood they would need to complete an application to be added to the lease. A few months later his roommates arrived and went into the office to be added to the lease. They were immediately declined an application and told they would not qualify. I'll spare the outrageous details but disclose this fact: they were 100% discriminated against based on age, race, and religion. They even told me my son's girlfriend could not be added to the lease because they are not married. When I confronted the legality behind these actions they offered to let us out of the lease. While that was not a solution, I immediately moved my son to another home because it was clear they would never be treated fairly. To add insult to injury, they kept my entire $1900 deposit after I paid professional cleaners, who detailed the home and professionally cleaned the carpets, $1000. They inflated the cost of alleged missing and damaged items to no end. They treated us like trash! It was so bad that I reached out to a neighbor to contact the property owner, directly. Long story short, the home owners are no longer using RPM. Avoid this unethical, closed-minded company at all cost! I should be taking legal action but its not worth my time or energy.

    yes they will keep your deposit. the move in inspection form they have you fill out doesn't mean…read moreanything because they will still charge you for things that were messed up before you moved in regardless. Read your lease agreement there's a lot of bs in that. And yes I've also had bad experience with Shauna being rude and unprofessional.

    Jensen Property Management & Leasing - This poorly represents HOW MUCH water was coming out of our sprinkler box that Jensen wanted to wait a week to fix.

    Jensen Property Management & Leasing

    (70 reviews)

    I've read all the bad reviews. But let me ask how can a company be in business for thirty years…read moreand be the largest property management company in the area if they're so awful? Simple answer is - they can't be this awful and stay in business, let alone be the largest at what they do. I'm guessing most of the bad reviews are from tenants and not from owners - typical. I've referred many people to Jensen Property over the years to manage their rentals. Those owners are still using the business after 5, 10, 15 years. That speaks for itself. As for me personally I've used Jensen once when I moved to the area temporarily and I was charged to replace some carpet on the stairs, which did not make me happy. I lost my deposit over it. However, I broke the lease by having a pet, which if you do the math, is why the carpet had to be replaced. MY MISTAKE - Not Jensens. So I'm guessing much of the negativity originates with the renter and not Jensen Property Management. They are by the book and if you're someone who understands doing business that way, you'll enjoy renting from them or letting them manage your rentals. Period.

    I have refrained from writing this review for too long. I would not rent a property from Jensen or…read moreEVER do business with them as a homeowner. If you want to pay Jensen to do absolutely nothing and cause major water damage to your home then look no further for a property management company. In the City of Ivins a tenant cannot pay the water bill. So Jensen has marked up our water bill from the average $90 a month for our home to $120 a month. We pleaded with Jensen for us to pay the exact amount each month because marking up the water bill 30% did not feel fair to us. However, in typical Jensen fashion they did not agree so we have been paying $120 a month in water in addition to our rent. We HAVE never missed a payment or been late on pay OR had any issues or done any damage to the home as renters. On December 29th 2025 I got a letter in the mail from the City of Ivins saying that our water bill had not been paid in three months and that our water was going to be shut off. I called their office to which they replied they would take care of it. They then confirmed that they did take care of it, I called the city of Ivins to confirm and Jensen HAD NOT PAID THE BILL THEY SAID THEY PAID. I called and texted Jensen back to which they then finally paid the water bill. Mind you TENENTs CANNOT pay the water bill so if our water had been shut off we would have been out of water without a way to turn it on. Instead of Jensen owning this they said "the City of Ivins hasn't been sending the bill", to which I called the City of Ivins and confirmed the bill had been sent. Jensen then responded and said that our water bill had been higher than usual $140, and asked if we had any leaks in the house etc. I said "not to my knowledge but you are welcome to check". On January 27th 2026 The City of Ivins was doing water meter checks. The City of Ivins said that we are leaking 2.2 gallons per minute. I made Jensen aware of this and shared that the landscape was probably dying because of this. Jensen then responded and said that landscape is the responsibility of the tenant (which I understand and agree to). However the waterlines are not my responsibility. Jensen said they would check into this which they never did. Which brings me to today Feb 25 2026 Our waterline burst early in the morning after a month of Jensen not fixing it. I texted them to let them know water was spraying everywhere and that I told them to fix this a month ago. They then responded they contacted company to fix the "leak", this is LITERALLY my sprinkler box spraying WATER EVERYWHERE. We tried to shut off water to the mainline of the house which did not work for the irrigation system, and neither did the irrigation switch. While I would love to leave Jensen with a large water bill, I know the owner of the house and I want to be very respectful of the home and homeowner :) I called Jensen to explain the situation that this is spraying water and the girl Haily or Kelly I believe told me they put in a work order, I told her "I don't think you're understanding the damage and water waste that is happening over this", this needs to be taken care of. To which she responded "They should be get to you this week". I then told her "Let me help you, this is going to cause major water damage to the yard". The property management then HUNG UP on me! Understandably frustrated I called the home owner. Who then told me Jensen contacted a PEST CONTROL COMPNAY to come fix the waterline and that she had told them MULTIPLE TIMES that this is NO LONGER A YARD COMPANY. Thankfully the owner of the home told me to call Right and Rain and get this fixed so it does not cause damage to the home or yard or cause an extremely expensive water bill. If you want someone who will neglect your home and cause thousands in water damage, and pay them to do it, Jensen would be a really good choice. I will do my best to post picture of this so you can see wait Jensen was going to wait a week to fix.

    Vacation Resort Solutions - propertymgmt - Updated May 2026

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