Unfortunately, I had a bad Experience with this company. I was working with Allen on purchasing a bike, and I was so Close to getting all the paperwork done. He then messages me back hours later, saying that the bike had been sold. I just wish that I was notified before since I have been working with Allen for a few days on this bike. read more

one bad deal, they never service the four wheeler we bought, did not put gas in it, just a bunch of thieves and liars,Period,

Highly recommend. I bought a Ducati here and Luis in sales was a pleasure to deal with. Great communication, friendly, and very knowledgeable. I will definitely be a repeat customer. read more

I purchased a Honda Recon from here. They failed to properly test it before selling it. The unit would not idle even after I adjusted the carb. The light didn't work. It is electric shift and will only start in neutral. The unit would die in gear and then not allow a shift to neutral. I asked the general manager to call me. He takes 24 hours to get back to me. Feeds me BS about calling earlier( no record in my phone) Carlos takes no responsibility for the problem. It is all Honda's fault. He just sells them. Then tries to tell me I bought the wrong unit for my application . More BS. Stay away from this dealer. Very poor at assembly/ prep. No customer service. read more

Great dealership, they pack in a lot of inventory. Chase was a great salesman and the service department made sure the bike was checked out before I rode it away. They changed the battery after completing their post sale inspection. I can't say I've ever been to a dealer with so many special model bikes to gaze at. First ever Ducati I've purchased and they had such a great preowned inventory. I highly suggest everyone check out v1moto. Chase was super nice salesman and the dealership also does track day at koda once a year. Just the amount of special model Ducati bikes and all the new v4 s they had was astonishing. I really was blown away. They offered me water coffee etc while waiting for approval more than once. I really had to hold back my excitement for being able to stare at so many special motorcycles in one place. This place is much more than just a Ducati and honda dealer. This is just some of the pictures I took while I was there. Show these guys some love read more

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Had a great experience bought my first real motorcycle from them Honda, CBR 300 last brand new one my dream bike lol and Nick made it possible did not feel pressured to buy great experience read more

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V1 Moto is like an aged Texas ribeye with a filet mignon taste. The location looks nondescript, but enter and you are greeted with the Shangri-la of local motorcycle racing. They normally do not work on older model bikes, but I called and gave them my bike information and only needed an oil change so they told me to bring my bike in and they would take a look. The waiting area offers plush seating with supple leather, tv, water and an expresso machine while you wait with racks to hang up your gear. In addition, you are treated to a plexiglass view of the garage of bike maintenance in progress. Walk to the front and it opens up to an assortment of racing leathers, gear and a beautiful showroom floor of bikes begging to be taken to the track. Of course they have a showroom to the side exclusively for the Ducati aficionado. If you are heading to track days at COTA and need a second glance for tech inspections stop through. read more

V1 Moto - The New Generation Fireblade... - Motorcycle Dealers Near Me - Houston, Texas

if your bike is more then 3 years old don't use these guys. they will work on it if it's 10 yrs old and charger you $7-8000 dollars and them when they still don't fix it thu will blame it on you and say 'oh we don't work on bikes that at 10 years old. id you are going to work on the bike and charge that much and least fix it so it runs. hey! my bike doesn't run for shit had to toe or 6 times. as far as I'm concerned service SUCK!!!! read more

Service department very unprofessional. Brad Hutton, service manager, is guilty of bait and switch. I had major service performed on my Ducati and he charged me $250 more than quoted for a desmo. No extra work performed. He would not allow me to even hear the bike run after paying almost $2,000. DO NOT BRING YOUR BIKE HERE FOR SERVICE. read more

One of my favorite dealerships in Houston! Their service always exceeds my expectations and they have some of the best technicians in Houston. I have purchased many Ducati's from this establishment and return often for service. Highly recommended! read more

V1 Moto - Many of my Ducati's came from this store. - Motorcycle Dealers Near Me - Houston, Texas

I bought a used Ducati in Louisiana and V1 was recommended from the seller. Glad I live in Houston and was able to drop my bike off to these guys for an important service. Being a first time Ducati owner everyone was extremely nice, helpful, and explained everything. Service was top notch, bike hasn't run better, and most of all everyone is nice and seems trustworthy. Not to mention their showroom is insane. Definitely recommend if you have a Duc or Honda. Great place read more

Service dept has very unprofessional practices. Service manager didn't help the situation either. Tried to contact the owner...still waiting

Everyone who wrote a bad review obviously hasn't been to full throttle this place is out in the sticks but worth the drive nun that bs other dealerships pull went in and within an hour I left with a bike definitely the place you wanna be if you want a smile on your face for the entire week read more

If you are going to buy a motorcycle, do yourself a favor come by here and check out their bikes. Very friendly staff and relaxed atmosphere. We (my wife and I) had been going to different motorcycle dealerships all day just looking at different motorcycles, with no real intent on buying anytime soon. When we arrived at this dealership, we were greeted by Fabio, he gave us a quick run down of what was where and let us look around without hovering. He then came by later to answer any questions and explained the differences between some of the models for us. Since I was looking for a used bike, he let me know which bike he had that you thought was a good deal and was actually what I was looking for. After we looked around, we left the dealership and we were never pressured at any point, which was a relief to me. I hate dealing with pushy salesmen and I didn't have to deal with that here. I ended up going back the next day since the deal he had was really too hard to resist. read more

These guys never fail when it comes to making the costumer happy!! V1 is your non stop shop for Motorsports and accessories! read more

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The extremely fat guy working in the used bike section was not helpful at all. He acted upset that I even came into that section, didn't greet me, and did reluctantly answered questions. The guys in the new bike section were helpful, however. read more

This is how motorcycle service should be. I drop off my bike, they fix it. Normally a one day turn around. They are nice, and take a few minutes to chat about your bike, or motorcycling in general. Most importantly, they fix your bike right, the first time. They sell new Hondas and Ducati's as well as watercraft. There is also a nice used bike shop in the back. I've purchased both new and used bikes here, and have been happy with the deal & the service after the sale. Also a good place to come by and view the latest models. Upstairs they have a great collection of older Honda's. Not quite a museum, but almost. They also host group rides and mixers from time to time. They actively support the Ride for Kids, and give much of their time to this wonderful charity. Hat's of to Lunsfords Northwest Honda! read more

V1 Moto have a good sales department, but their service department is atrocious. I cannot stress this enough. I took my 2015 1299 Panigale (9k miles) to them in December 2021 because the bike died and the display lit up like a Christmas tree. After several weeks, they charged me over $300 for a new battery and citing a "bad fuse". This is ridiculous as fuses are there to protect a faulty component. Anyway, I couldn't argue as the bike was running. I took it home and once again, it died in the same manner. I took it back and repeated this process another two times, with V1 eventually stating that I needed a new $2-3,000 wiring harness because allegedly there is a fault in the harness "somewhere", also slighting my bike as "it's old". (They even broke one of the tabs on the main fairing, but couldn't care less when I highlighted this.) Disgusted by their lack of customer service and due diligence, I took the bike home and with another engineer colleague (I'm a licensed Professional Engineer), we traced the fault in 30 minutes to a faulty oxygen sensor. $200 later, the new sensor was in place with the bike running just fine, thank you very much. I'm annoyed as I should have done this in the first place. To say I'm disgusted with the level of service from V1 Moto's service department, how much they charged me, and their general incompetence, is an understatement. I will NEVER take any of my motorcycles there for ANY type of service work. In my experience, they are unhelpful, rude and unable to complete basic troubleshooting tasks, let alone work on complex machinery. (Bear in mind that if I had ordered the wiring harness and spent thousands of dollars having them replace it, as they recommended, the fuse would still have blown immediately when they connected the faulty sensor). Based on my opinion and experience with other dealerships, V1 Moto should not be a Ducati certified service location. You have been warned; in addition to the other negative reviews listed here. I have absolutely no faith in V1 Moto's service department. read more

Poor customer service. The service rep was rude after I declined to pay $60 for battery replacement service.

Thank you Ronnie and Janet for hosting the classy DUCATI Daivel X launch event with wine, food, and the give-aways! My family and I appreciate your hospitality and it was great seeing the great new bikes! This along with the great service from your sales (Brandon), service (Brad), and parts/accessories (Danny & Brittany) team is why I purchased my first Ducati 916 from you back in 1995 and why I keep coming back to purchase many more Ducati bikes since (lost count)! Thanks. read more

V1 Moto - Motorcycle Dealers Near Me - Houston, Texas

Possibly the best motorcycle buying experience I have ever had. No pressure, I was allowed to take the bike out on a test ride on my own and really that ride sold me. My sales person, Ms. Hogan, was knowledgeable and delightful to deal with. I highly recommend this dealership. read more

I went here to purchased my new bike. And it won't was a wonderful, easy going experience. The staff was so friendly. My salesman Allen was so helpful and he gets things done. I'm glad I went to V1 to purchase my first bike. read more

My husband and I went there, as we walked in there were 3 salesmen standing there talking 1 at a desk, 1 at the parts counter, and 1 or 2 in the back. Not one of them said hello, welcome, can I help you, or anything. We looked at a couple of bikes for me (looking to buy) , after about 30 minutes of looking and no one helping us we went to the parts counter, were the guy there acted like we were disturbing him, to try and buy a part for my husband's Honda bike. He dismissed us saying he would have to order the part and it would not be there until after lunch tomorrow, when my husband call there the day before and was told they had that part in stock. With all of that we decide to leave and on the way out my husband stopped at the salesman still standing in the same place as when we walked in and said thanks for all y'alls help you missed out on a sale my wife was going to get a bike. Then they all want to walk up and try to calm my husband down and of course that was to late. We walked out. This place has the worst customer service across all departments. read more

Trying to buy a used bike from these guys is like pulling teeth. I'm in CA and asking about the bike and also to have it shipped. They're not interested in explaining the bike details, nor about the prior bike ownership or service history. No way to get detailed pictures sent over concerns I have."my camera broke so...." em, use a phone or get another camera - jeez. Never once asked for my name or number. I called three times and each time was greeted with minimalist grunts and conversation. Way to go sales team. I'd rather spend another grand or so and go elsewhere, where customer service is better and they are interested in selling bikes. read more

I am new to bikes and riding in general. I just happened by today and decided to stop in. Mike the accessory manager spent a great deal of time answering all of my questions on helmets, jackets, gloves, bike covers and locks. He did it all with a smile and had great input. I told him I was going to shop his prices online and he said "no problem, all I ask is for a shot to match the price." Well I did and he stayed true to his word! I placed my order, with Mike, via phone for a helmet, gloves, jacket and cover. This is what true customer service is and this is why I will channel all of my business through Northwest Honda! read more

Ronnie was great! I bought my first motorcycle and he was very helpful. It was no BS sale. He even delivered my bike to me at my home since I am a novice rider. I have been to other dealerships but Bob Lunsford got the sale! Though far from my home, they will have a repeat customer with me! read more

Allen Guembes was able to work out a deal for me when other dealership couldn't. I came out with a bike the same day i came in looking at them 10/10 For Allen read more

I went into the store and the salesmen were happy to chat about the bikes. The floor has a good selection of new and used bikes. I was interested in trading in my current bike for a new one. Gave them all my information and they stated they would get bike right away on Saturday. Tuesday I called back to get an update and was told they would call me back in 10 minutes. Thursday called and said they would call right back and had all the numbers. I am not begging for you to take my money. I will end up getting the bike from the dealer in Austin and get a track day out of it. read more

NEVER I repeat Never go here I traded in my Escalade back in February of 2019 and they were supposed to send me the plates off of it here it is almost November and they are still driving it with my plates on it on toll roads and they've racked up over 40 till road tickets and traffic tickets with my plate on it I have contacted them several times to remove my plate and they still have not their customer service is horrendous and they don't do anything to take care of their customer's read more

Haven't had such a smooth, professional and enjoyable purchase experience in some time now. Carlos and Fabio are taking this place to a higher level. Thank you guys! read more

These guys took care of me. No Bulls**t involved, no games played. Even going to deliver my new ride to my house! Thanks guys...

Fantastic buying experience! I purchased a pre-owned bike from out of state. There were plenty of photos online to view. The price was great and all other costs were clearly stated up front. Luis made the long-distance purchase very easy and efficient. When I arrived to pick up the bike, I was treated like a good friend. Fabio and Luis treated me great! These guys really made my buying experience the best. It's obvious that motorcycles and riding are their passion. After being taken care of so well, I rode my new bike 1,700 miles back to Las Vegas. No problems at all. Their shop had this bike with 16,000 miles on it trip-ready. The next time I'm shopping for a bike, I'll call my friends at V1 Moto. I highly recommend them. read more

Just leaving this dealership with my sons Honda PCX scooter. I am really pleased with the service and employees at this place. They really took the time to check everything out on the bike and do something about it. It was serviced last week at Stubbs Cycles where we purchased the scooter and they had overtightened the brakes and left the rear end low on oil. I now know where my next honda bike will be purchased. Thanks Bob Lunsford NW Honda read more

Great service, no BS. They took great care of my ducati. My bike is purring now. These guys know bikes and took extra care on my bike.

I called and asked for a sales person and got Jay. I told him what bike I was interested in and he answered all my questions Plus gave me info. that I had not even thought about. I showed up to get the bike and he had it ready and even loaded on the trailer for me. I was back on the road & heading home about an hour. He went over EVERYTHING about the bike with me. I am so thankful I had him for a sales rep. THANK YOU JAY read more

Best sales experience I've had in a long time. Thank you for making the purchase of my scrambler so easy. Rockstar status here at Bob Lunsford. Highly recommended. read more