This was my first time trying out a new esthetician in a new city. She came nicely recommended. She is one of the owners, Catherine. Pleasant and friendly--genuine. Accommodating. The place was a large work space with a comfy facial bed. One thing that I noticed, there weren't a great amount of machines and other types of gear I've seen in other salons. The workspace was very clean. She was on time and delivered the full hour. She was really a hands on professional. I've been in some salons where there was very little massage done on the face utilizing masks to a greater degree. Here, she really used much facial massage in addition to a mask. Personally I found that infinitely more rewarding. Even though the masks had had a great effect in appearance and results, I desperately missed the facial massage. While the mask that she used was doing its job, she massaged shoulders, arms, and hands. What I enjoyed as well was she didn't try to sell me a bunch of products. She was very clear what she used and why. I was extremely happy with not only the fact she spoke to a reasonable degree, but she allowed the experience to be the relaxing, pampering, and rejuvenating time it was designed to deliver. The music was instrumental in producing this effect. She was down to earth, and very professional. I would return, definitely. read more