Hanna is a perfectionist! She gave me an amazing facial leaving my skin glowy and hydrated. I was…read moreso relaxed throughout the entire facial. She walks you through the whole process and ensures you are comfortable throughout the service. Couldn't have been better!!

I highly recommend this place! I have been to many different electrologists, but nothing beats…read moreHanna's professionalism. She is very meticulous and thorough in her work!

Worst ever. Instead of a few highlights I left the place with bright orange hair. Stay awayread more

Svetlana is a very kind esthetician. I went there for a facial ($65) and for my eyebrows ($11,50),…read moreand was very satisfied. She does not speak French, but speak English, Russian, Bielorussian, and more. The studio looks nice and clean.

Staff was friendly. We used the circuit for two hours, eat lunch there (recommend the chicken…read moredish!!c and received body treatments which were very relaxing. Good quality! Vibe- chill and relaxing no cameras or phones allowed, so no photos. I did appreciate people not being allowed to have their phones. Disconnect for a while.

The price for entry is fine, but they will absolutely nickle and dime you for every add on and…read moreextra, but that's sort of to be expected from an attraction like this. Theres a quiet boat and a talking boat and my group tried the hot tubs and pools in both. It's very relaxing and I'm glad we went but I do wish there was an area where taking photos was okay so I could have taken some photos with my friends for memories. All in all I'd go back but do NOT forget flip flops because I went without and it was very very painful walking around on all of the mats between ships and I didn't want to pay $30 for a pair of flip flops. The restaurant could use some more vegan friendly options, but they had a gluten free menu which was nice for our friend that was Celiac. The portions were very small though so I left still hungry.

One of the top salons in the city, Ashly and her team are incredibly warm and immensely talented…read more They have a remarkable ability to gauge their clients' needs; some days Ashly senses I'm in the mood for a good conversation, while other times she understands it's going to be a quiet appointment--completely judgment-free. As someone who uses my hands frequently in my job, I can confidently say my nails rarely chip (maybe once a year), which is a significant achievement for me, especially compared to other salons where my manicures never lasted. She takes her time and pays meticulous attention to detail. Having very sensitive skin, I've often found that facials result in tightness, redness, and sometimes mild reactions. However, since coming to Ashly, I've never experienced a single adverse reaction, as her team only uses top-quality products. Paul and Dani are also wonderfully kind and consistently deliver stunning nails and flawlessly tailored facials. I highly recommend visiting this salon. It's women-owned and well worth the support! The atmosphere upon entering the salon is simply outstanding.

I took a deal online to get hair removal for a year . I called them before I took the deal and she…read morewas very welcoming etc. After I took the deal I called and took the first appointment. The lady was nice she asked me to pay the taxes on the deal and the lady who did the laser did a good job. But that was it, once they got my money they don't care anymore. For the second appointment there was another girl who did the laser. Initially I thought she was the cleaning lady (since she was mopping the floor when I went in) but she came in and start using the equipment. She did the whole of my thighs (both) in less than 10 minutes .. which is not realistic. It obviously wasn't as effective as the first time and the hair grew back quickly. And to add to all this when you call them for appointments they always say they are full because they don't want to come back soon (since you've already paid them). I wasn't at all impressed with the service .. I've been to better laser clinics definitely! Just want to warn any one who is thinking of going here!

I have issues with this Bio Esthetique also. On the website it reads:…read more Mon to Wed 9 to 7 Thu to Fri 9 to 9 Sat 9 to 5 I am a working person 9 to 5 and the only times i can go are after 5pm and seeing they do finish at 9 thursdays and fridays i was glad. but each time i try to make my next appointment after 5pm the owner (very rude lady) laughs at me and tells me they close at 4:30 - 5pm. I dont have a choice but to go there seeing I have paid for it, but once I am done I will not go back and will NOT recommend this place to anyone. I have never been to a place where i am not welcomed and the owner is so COLD. I remember sitting there early in the morning, staff were not doing much and the owner did not want any of her staff taking me before my time. I must have been there at 9:30 and my appointment was at 10am. Staff were just walking around, some were brooming and washing the floors. One staff asked the owner if she could take me into the room, and the owner said no..her appointment is at 10am. I am totally disgusted with this place, but i have to finish my sessions which ends in july! cant wait!!!! I have spoken to other clients while in the waiting room...and we all felt the same way about the owner being so rude and cold. Staff do NOT seem happy there. Nobody smiles. I feel terrible for them.

I went to the store to pick up a couple of gifts for the office gift exchange . They had the cutest…read moreholiday ornament collections. Which was within price range and perfect for the exchange. I went to the store on Sherbrooke west. They have a limit of 3 people in the store but what I loved was they have the option of either sanitizing or washing your hand in the sink. The service was amazing. They are not pushy and willing to help and explain the difference between scents and allow you to try the different ones. Plus the bonus is the gift wrapping even when it's not Christmas They are really nice girls and treat everyone equally! I always shop here for gifts!

Gorgeous store, gorgeous neighbourhood. Went in last week…read moreand the girl working there NEVER stopped Facebooking on her cell phone from the time I went in until the moment I walked out. I'm a big fan of their shea butter hand cream and wanted more but I'll go in another time when someone else is working. I have no problem spending $32 on a hand cream but I'll give the sale to someone who doesn't mind leaving the cash and putting down her cell phone.

It's a pity that I can't give a negative rating (minus) for such terrible service and attitude…read moretowards the customer! I have been visiting this salon for over 10 years and when the owner changed (less than 1 year ago) I was very upset because Kim was a very nice and professional master. But after I was assured on the phone that everything would be done no worse, I came and was really very happy with the result. Lam is a very qualified master!!! And all the more so, all the subsequent events look very dirty and dishonest! I have been using acrylic nails for over 20 years due to necessity. Depending on time and money, I visit the salon not every 2 weeks (as RECOMMENDED, not REQUIRED), but usually 4-6 weeks. And I have never had any problems with even a less qualified technician. I sometimes did nail renewal once a year and everything was fine and everyone was happy! I had a normal relationship with Lam, or so it seemed to me. One day he decided to change my nails, although I asked him to do only a refill, I was surprised, but kept quiet. And in vain. And then at the beginning of December I noticed that he was doing a refill in some other technique. When saying goodbye, I said that I would come before the New Year. Lam, laughing, answered that "we will see each other soon". A week later, 2 of my nails flew off, for no reason. When I came, he just hid and another girl did these nails for me. I paid, since it was not her fault. A week later, I lost 2 more nails! Apparently, this is how Mr. Lam decided to fix the problem of frequency of visits and earning money!!! When I came to the salon, he was busy with another client and I said that I would wait. When he was free and I started making claims against him, he started running around the salon and yelling that I come once every 3-4 months and that's why my nails are falling off. But this is complete nonsense!!! Everyone who does this procedure understands that it is impossible. In the end, he said that he would not do anything and that I should go to another salon. How is that? I sat for an hour and should leave with nothing? Then another master did everything for me, I paid, although she did not want to take it (Lam said not to take it). But I also do not want to be indebted to a dishonest person. Lam is also dishonest in that he never talks about a 15% discount at the beginning of the week! It has already been written here (in previous reviews) about the violation of work ethics. Here there is simply a rude attitude towards clients and impudence in making money by any means. I think this case deserves publicity in consumer protection agencies! And I will try to do everything so that this person loses his license to provide services. I do not recommend this salon to anyone! And I will wait until a more adequate owner appears there!

I'm very happy with my nails every time I go! May did my…read morebails tonight and she created an amazing marble effect on my natural nails. Very very affordable too! Great for walk-in as well. Metro Monk is right across and parking is very easy! I definitely recommend Rosanna