If you could give negative stars I would! My story is very, very similar to Jacqueline M.'s story in her review from 2018. There seems to be no change in the office. My Father-in-law was being seen by this office. We had catheter infections that when we called the response was "We'll get back to you" and we had to be pushy to get in for an appt. We were told they would schedule a surgery to put stents in and wait for a call. After more than a month of not hearing a scheduled procedure was told they were waiting on insurance approval. I had the letter approving it three days after the appointment where we had been told to wait to hear from them scheduler. Amazingly it was suddenly scheduled for the nest week. By then it was too late and the Nephrologist admitted my father-in-law with kidney failure to begin emergency dialysis. There is some suspicion on our part that had the procedure been done when approved he may not have ever needed dialysis. Even then while in the hospital could not get Yasar's office to respond and change the order from outpatient to be included on his hospital stay that went past his scheduled appointment. I call, hospital called, nephrologist called... only when the hospital said they could no longer justify his stay and would be discharging him, did the office send over the order to have the stents included int the hospital stay. All that is bad enough right? My father in law never really bounced back, or stabilized I guess is a better term he did have cancer, but when we called in hospice services they requested that we have them change his regular catheter change to every two months. Simple request right? We made that request while in the office having his catheter changed on Dec. 21st. I am writing this review on Jan. 17th because on Jan. 10th they called to get more information about the hospice treatment and why the change to every two months. They called my father in laws phone but the charts say to call me as medical caretaker. How do I know they knew this? the message on my father in laws phone was to me Aaron. So, what Aaron why is that an issue? This is three week after the appointment where the request was made "we'll leave a message for the nurse" and two weeks after my dad passed away. The change in catheter change would not have saved his life, cancer sucks, but to be treated like a patient number would have been more human than the treatment received at this office. We had planned after the surgery debacle we started to seek other urologist. Unfortunately, all the other doctors had said its too late and changing would not benefit. Now I wonder, but would it have improved his quality of life? Of that I am pretty certain, any other urologist would have been better. read more
