I am only giving them 2 stars because my vehicle was delivered to me, but it honestly should be a 1-star review. This company refused to pick up my vehicle on the requested date because the holiday was coming up. I told them I didn't care that Labor Day was near; I would like my car picked up on the date that I requested 3 weeks prior. I get a call from the driver saying that his truck miraculously broke down and he would not be able to pick it up until after the holiday. Fast forward to my actual pick-up. I confirmed with the driver that I would have my car in 4 days because I needed it on the 5th day. He confirmed this, and we both went on our way. On day 4, I get a call from his dispatch saying my vehicle will be delivered in 3 hours. 6 hours go by...I call dispatch again to inquire about my vehicle, and he says the driver is on the way. It is Day 5 now, and I need my vehicle for a business trip. I call dispatch at 0700 to inquire about my vehicle again because I desperately need it to get on the road. Dispatch says, "The driver is coming, and he will be there shortly". To make a long story short, I had to cancel my business trip because the driver made me miss my deadline. I called dispatch again at 1214 to figure out what the hell was going on, and dispatch says, "Our driver had a lot of stops before yours, but he is on the way". Why tell me he was on the way 5 hours when he wasn't because he had so many stops? I texted dispatch this time, and they called me immediately saying, "The driver told them he left to head towards me 30 minutes ago. He will be there shortly". I have a LoJack on my vehicle, so I am watching it constantly, and I see that the driver has not moved for about 9 hours. I ask dispatch why they are lying, and he says, "Sorry. He will be heading out towards you in 15 minutes". I didn't get my vehicle until 8:21 p.m. The driver called me to say he was 1 hr away at 6:17 p.m. I checked my LoJack to see, and it actually showed him 30 minutes away. So why was my vehicle delivered 2 hours later when I was told I was his next stop? This company does not respect your timelines and will lie to you just to get you off the phone. If your broker books your car transport with UZ Josh Express. Please ask them to rehire it read more