I am so pleased with this business. I have been going to them when I need my computer fixed or…read moreneed a new one. They are very accommodating and very nice and reasonable. I took my laptop to them today for and issue and they fixed it. I have been going to them for 10 years or more.

Rude hot headed management. overcharges for repairs. repair took forever and never received any…read moreupdates. had to keep calling and kept getting the run around.

Boone is a very knowledgeable and patient computer tech. When there are computer issues, THIS is…read morethe man to call. He'll take the time to explain anything I ask about. If you need hardware, or software adjustments, upgrades or a computer replacement, check here first. I sent 2 friends to purchase computers from him because I know he will take care of those who are not computer savvy, plus, the quality and value of his wares is outstanding . Definitely a 5 star business in my book. I love being able to utilize an independent technician, in his own local business.

If I could give 10 stars, I would. Jeff not only fixed my original problem but kept a couple of…read moreexisting issues from getting worse. He was thorough in explaining what he would do & was very professional, knowledgeable, & polite the entire time. There aren't enough words for the high appreciation I have for his honesty, accuracy, & extremely fair prices. If you need computer repair, go to Boone's Computer Services.

The service is amazing. I needed to replace a cracked screen. I did my due diligence and called…read morecompanies. They gave me a quote and was upfront. Best of all they very responsive when I had preliminary sales questions... My screen was fixed in a day and I am happy with the service. It looked better than the original. I highly recommend Fixitech.

No words can express how much I owe this guy for helping me out with my laptop that crashed ^.~…read morethanks again and again!!!

Outstanding customer service! Melody was extremely helpful and friendly in getting me all the…read moreinformation to help me figure out how to repair my broken heat press and all the options for purchasing a new one. I have a great feeling about this company and I look forward to purchasing more from them in the future. I'm in the process of expanding into new print techniques and I'm really excited about working with them.

Man I love coming here!! Said no one ever. After my WD external crashed and I had tried many, many,…read moremany "online thread" alternatives, I had to just suck it up and roll with it. I only called two places in the Charlotte area. I think both gave honest quotes upfront, knew it wasn't going to be good. Although both were comparable, I generally had a better feeling from speaking with Marlon from Rewave. Seemed like a legitimate guy, and I can still stand by that. I will say the cost post evaluation differed DRASTICALLY from what was quoted and at first I was not happy. I mean what people charge for this work can be pretty outrageous. Yeah I know you have a clean room and your special anti-static tools, but really? THAT much? Being straight with the guy I told him there was no way I could afford that and that it wasn't worth restoring for that kind of money. Luckily, he was sympathetic to the situation and worked with me a bit to get the cost down. On the tail end, he had the drive ready when promised, all files and folders restored on a new SEAGATE drive, which I purchased through them at a reasonable price. No offense Marlon, but I hope I never see you again sir!

RUN! I called and spoke to Andrea on Monday. She confirmed to come to the office to drop off my…read moreexternal hard drive for an evaluation/assessment. She confirmed they were not super busy and could get to it. I get to the office and there are no forms to fill out. I was expected to just leave my drive with the receptionist with no documentation or receipt of drop off or anything. I asked for at least a sticky note to leave my information on the actual drive. I should have turned and ran away at this moment. Andrea told me 24-48 hours for their evaluation and estimate to repair. I had to call several times and leave several messages to get a response. On Thursday late afternoon, I finally received an email with the estimate. I am a sole proprietor and it was completely out of my range for repair. I immediately replied to the email to see if they could work with me but again, no response. I decided to contact them to let them know that I would pick my drive up on Friday. I emailed and left messages and texted...no response. I get to the office Friday afternoon and there's no drive. The receptionist gets in touch with them and the owner calls back to tell me they are out of the office and to give me 3 options to get my drive back - (1) wait until Monday and return to the office for pick up, (2) pay them $15 for them to mail it to me the following week, (3) meet him in Concord Mills that evening when he is done doing what he was doing. None were acceptable for me. He did find a way to get the drive back to the office for pickup after 4:30 that Friday. When I opened the package, my hard drive had been removed from the protective casing. I brought this to the owner's attention via text and his response was "those are plastic casings and anyone else who fixes it will have to remove it and throw it away anyway". I was floored. All of this for an ESTIMATE that took a week to get. I dropped it off in tact yet had to pick it up disassembled. BEWARE! Do not trust your devices or your time to this company!

Best guy you could ever ask to deal with and his prices are great . Even help load some heavy…read moreitems . Outstanding customer service

Company sells low spec items, as higher spec…read more Knowingly. Carefully have someone who knows computers examine the online computer specs for any computer that you buy from them. Amazon rating is only 60% positive.

Bought a referbrished laptop from them back in August 2021. By December 2021 it had already stopped…read moreworking. Just recently brought it to a repair shop and was told the motherboard shorted out. So basically I spent 350 dollars on a laptop that lasted 3 months. Not even worth repairing since it will cost 200 dollars for a new motherboard. Will never do business with this company again and I suggest you stay clear of buying laptops from them.

Had the battery replaced on my iphone 13 mini. Then had my…read morescreen replaced. since then I've had so many problems with the phone shutting off, the phone gets hot. The battery percentage is wildly going up and down and the phone CANNOT recognize the battery. I know I have warranty on the screen. But Ive had my phone checked there a few times, but was claimed nothing was found to be an issue. Which I believe is a flat out lie. Now there's new people there, and wants to charge me for diagnostics on the phone even after telling them about the situation. They never asked my name nor do they even want to look up the info. I've lost all my interest in cell phone repair stores... especially this one. Don't let these people "school" you since they have to have your "phones, tablets, laptops" to another lab for diagnostics to charge you enough you'd wish you just get a new phone. so here's my beginning experienc- Nice people, believable legit... and now- I don't trust them, faulty replacements, always a new customer even though there's past visits.

Stopped in today (9/13/24) to inquire about a battery replacement for my iPhone 12 Mini…read more Sam was very kind and professional. Also contemplated selling it and upgrading to something else. I decided to do the battery replacement. Well, during the battery replacement (at NO FAULT OF SAM'S), something happened with my phone, but my Face ID stopped working. He tried to do a few troubleshoots but couldn't fix that (we think it was from damage previously, but who knows...I never had issues with it, and I am NOT FAULTING SAM!). So, I decided to trade it in for the quote he gave me and got a new (used) iPhone. Sam is beyond professional. He was warm, welcoming, and very engaging. He made me feel like I was an old friend. I will be coming back in the future for all of my tech needs! Thanks, Sam! -Christopher C.