We were on vacation at Garner State Park from Sun 17 Jul to 24 Jul
before leaving Dallas area Fri. my eyes were red and inflamed, when Wed. we drove to Uvalde to have my eyes checked they had gotten so bad and were so sore, crusted all around eye, cracked skin all around and blurry vision. Upon arriving at Uvalde ER we did not have to wait to get our name on list to get registered, was registered in timely manner,
but in ER room the physician assistant on call was very unconcerned and even after explaining to him that we were from out of town and did not know of any other place to go and my eyes were just getting worse every day, he said "they are not that bad"! I told him my granddaughter had had pink eye Wed. before and I had kept her, so I was assuming what I had was pink eye, he immediately said no you don't have pink eye, what makes you think that? duh! all the symptomsand contact with someone who had it! There was only 3 patients in ER and no one waiting when we got in the room. He was absolutely unconcerned and never offered any eye drops to ease the pain, nor cream/salve for my crusty eye lids that were cracked and very inflamed! Nor did he offer any info on what to do with eyelids!
Finally after being in ER room 2 hours a very nice RN named Olga came in and took my blood pressure and temp left room, then came back in 15 or 20 min and did an eye test outside room to see if vision was effected and I told her then I was leaving, they had done absolutely nothing to help me in 3 hours of being there. She said no don't go the doctor has written you prescriptions. So all I got out of that ER visit was 3 prescriptions and an diagnosis of "conjunctivitis" Pink Eye,I told the nurse that he said it was NOt PINK EYE, she had no explanation. I even told that PA (C. Rader) that I know this was not to them an emergency, but to me it was because we were with family on vacation and had been miserable and getting worse and did not know where else to go!
I looked at prescriptiion before leavng ER and two presc. were for
pain in eye! Nurse said it was OK. WalMart pharmacy said it would be about 2 hrs to. fill presc., so we went to dinner back in Garner and called 3 times with no answer at Pharmacy, we drove back over there and it was 8:50 pm and they had already closed (should be 9:00pm)
and got someone to open door and they did not have it anyway, it
had to come in on truck next day around 2:00pm.
Upon going to my doctor Monday July 25, said I should have been
given an antiobotic drops for eyes!
We discovered there is an Urgent Care in Uvalde and if ever have a
need again that is where we will go. read more