Updated and revised review: FOOL ME ONCE SHAME ON YOU ...there will not be a twice ! this used to be my favorite salon in the area. For context- I've been coming here for YEARS and I believe 2 years ago they changed management. On Friday 4/10 I decided to try to get a spa pedicure around lunch time well apparently so did the rest of Sicklerville because it was loaded! So instead of waiting an hour I decided to make an appt for the next day at 10:30am(I didn't specify a tech). I arrived 15 min early for my appt and checked in. Others were also arriving for their appts. Unbeknownst to me when I asked for an appt I was booked with a specific tech named Jenny. Previously I loved booking with Sandy but it appears she's no longer there. As I waited for Jenny others were being called back but Jenny seemed to be busy. I waited 35 minutes to finally be called for my 10:30appt. I chose to get a deluxe spa pedicure which is $43. The pedicure was nice no issues. However when I went to checkout I was told my charge was $49. I asked the receptionist why when I didn't get gel or any designs I just got regular polish. She says "oh she says there is an up-charge for your service" so one explained to me why. At the time I brushed it off cause I had been in there so long and had errands to run. But on my drive home I thought about it ... I had given her a $10 tip on TOP of being overcharged! I'm not happy that I feel like i was price gouged for no reason at all. i won't be returning unfortunately . there are too many options in our area to be loosing consistent customers. I'm sure they are bringing in anywhere from $25K-$35K a month! read more

Under new Management. Very clean. Lots of updates; brand new pedicure chairs. They take the time to do a good job. Fast & professional. read more

Utopia Spa - Nail Salons Near Me - Sicklerville, New Jersey

Terrible experience! The nail tech who did my nails had a bad attitude. I asked her to please cut my thumb nails because they were longer than the rest. She stated, "they were uneven when you came in". I replied back, "well, you were the last one to do my nails". She asked if I was sure. I said that I was 100% sure. Next was the absolute worst, she cut and burned my eyelids while waxing my eyebrows! When she cut me, she apologized. I was bleeding a little bit. I did not know that she burned my skin until I left the shop and got in the car. My skin started burning , it was painful. I went back into the salon and showed them my eyelids. I demanded my money back and they refunded me for the eyebrows. Do not go here!!! read more

Utopia Spa - Burned eyelids! - Nail Salons Near Me - Sicklerville, New Jersey

I love my nail girl Sandy. She is the BEST!!! NEVER have to wait and always on time. And she always talks to me

COMPLETELY UNPROFESSIONAL & I LEFT WITH AN INJURY. I don't even know where to start. I had a pedicure on 6/16/23 at this nail salon. All was going well until the nail tech, Paula, decided she was going to cut out an ingrown toenail on my left big toe without even asking me first. I had injured this toe a few years ago and the nail sometimes gets ingrown. Before coming to the salon IT WAS NOT BOTHERING ME OR HURTING ME AT ALL. It should've been left alone. I am an insurance claims specialist and I deal with nail salon claims all the time where people get infections from things like this happening. BESIDES THE FACT that cutting out or removing an ingrown toenail is A MEDICAL PROCEDURE. The nail salon employees are not qualified to do this type of medical procedure. Then I tell her "ouch that really hurts" and SHE CONTINUES TO TRY AND CUT IT OUT. All the while using other unclean nail tools she grabbed from other nail stations at the pedicure area. Not cleansed or sterilized. I was saying "ow" and making faces and pulling my foot back away from her. KNOWING she shouldn't have even started this. If you've ever had ingrown toenails you know that if you start to cut it out and then stop, the jagged edge will still go into the skin and possibly create a bigger problem. So after she messed with the ingrown 5 or 6 times she said "sorry" and "if it hurts after 3 days to call her, it should only hurt for the next 2 days." Like what?! I paid $50 for a pedicure that says $45 on their price board, tipped her $10 and left. I didn't even want to argue after sitting in the uncomfortable pedicure chair for AN HOUR AND A HALF after a long week, all for her to give me an injury. I get home and immediately clean my toe because I saw her use non sterilized tools on my broken skin. Yeah I forgot to mention I was BLEEDING. DISGUSTING. AGAIN I was in so much pain and I wanted her to get it all at that point so it didn't make it worse. Fast forward to the next day. I wake up and my toe is infected. Shocker. Luckily I had some antibiotic ointment from this happening at a nail salon down the shore a few years ago. I don't know why this is happening in so many salons. So I kept cleaning it 3 times a day, epsom salt soaks, and applying the ointment and bandage. It's now Monday. It's slowly getting better due to my own care, but it is still painful and not resolved. So I go to call the salon this morning. I ask for the owner and 3 times I'm hung up on. The 4th call I'm told "the owner is on vacation and i don't know when she's coming back". I call BULL. If you're working at ANY job and the person in charge, owner, or manager, is away on vacation, you as an employee KNOW when they'll be back. So I was lied to and hung up on again for the 4th time. The 5th time I call I ask for a manager. "No manager here today." So I again ask when the manager will be there, tell them I've been hung up on 4 times now. They say "I don't know" and hang up again. I ask to speak with the owner due to a service I had. I was not yelling or rude I just kept saying "please stop hanging up on me, I need to speak with an owner or manager or tell me when they're back please." EVEN if they didn't want to provide that information. They could've said can I take your number and have them call you back? Nothing. To top it all off I was supposed to go down the shore Saturday to celebrate my cousins 25th birthday and I had to stay home due to now I have a painful and infected toe. My weekend was ruined. Also, I went in there at 6pm on 6/16/23. ONE HOUR before they close. I was seated in a pedi chair within a few minutes and started. My torturous pedicure still was still going on at 7:20pm. An hour and twenty minutes for a pedi. Then as they closed at 7pm the 6-7 other nail techs were laughing SCREAMING and carrying on very loudly in the middle of the salon. It was very loud and unpleasant as I came there to relax and be pampered and to get a pretty pedicure. No. That is the furthest thing from what I got. I understand they closed at 7, but me and one other customer were still there getting a service. UPDATE: The salon owner reached out to me and rectified the situation, took accountability and offered me a full refund. She seemed genuinely apologetic and was thankful that I posted so she knew what was going on. She asked me how I was doing and apologized for the hang ups when I tried calling the salon on Monday. She advised they do get spam calls but she will have her employees take a different route when getting customer calls to make sure it is legit. I really appreciated her reaching out and she wanted to make it known to me that they were not dismissing me mr the issue and that it could've been handled better. She also advised she would talk to her nail tech about not cutting ingrowns anymore and tool sanitizing. Just wanted to follow up and mention that she rectified the situation and it was appreciated by me. read more

Utopia Spa - Infected toenail - Nail Salons Near Me - Sicklerville, New Jersey

They have amazing service I go there every month to get waxed they make it very comfortable for you and it's never awkward I'm late sometimes and they are very understanding and considerate they have the nicest girls who get you in and out fast read more

I came here to get a gift card for a family member and drove 45 minutes after work all the way here. I arrived at 5:40 and saw the open signs flashing as it is advertised to be open until 6 online and on their door. However the doors were locked so I wasted a trip all the way here. This is not a way to run a business read more

Utopia Spa - Nail Salons Near Me - Sicklerville, New Jersey

I received pedicure and eye brow services from this business. My technician was professional and friendly. Unfortunately, I stopped going here because of the cable new station being broadcasted on the TVs there while I was receiving service. I don't what to watch biased and political new channels when I want to relax. I'm sure more non-political and neutral television options are available. read more

****PLEASE READ****Soooo where do I begin, Utopia Spa is very nice, bright and seems well kept inside. I came around 10 am it was quite peaceful. Tom was my nail technician for the morning, and yes I am always skeptical of a man doing my nails, because they try to move so fast and I alway end up hating my nails. I show him a simple picture of of a pink to nude ombré nail set on Pinterest. I unfortunately he and the owner told me that "No one in the shop know how to do a Ombré". That was wild to hear but I didn't judge so I trying to find just a plain color because that's all he said that he knew how to do. He lied to me and said they didn't have the Gel color Clear Pink, but behold the young woman next to him was putting on Clear Pink on her client.....‍. IT GETS WORST, so I did not want to argue due to language barrier. So I ask can you do a regular FRENCH TIP set for me. GUESSS WHAT......he said he doesn't know how to do it ‍. So now he is rushing me to make a decision, I'm getting super uncomfortable because of language barrier and I know for sure he is talk S*** about it. This is such a beautiful nail salon but rude service from TOM. I recommend to not come to this Nail Salon if you have certain nail set design in mind. They can "ONLY DO ONE NAIL COLOR". No designs . One Star for cleanliness of their nail salon. Oh wait let me also say this. Tom was so upset he made me sit in the small chairs that the technicians use to do Pedicures. Shame on you Mr. Tom read more

I'm sorry to say that after coming here for 4 years, I wont be coming back. The last 3 times I came for an acrylic refill with gel polish, my nails chipped after 2 days. Today I got a pedicure with no polish. My toenails were left jagged looking like I was chewing on them. I was waiting so long the water got cold, then she burned my legs and toes with hot towels near the end. During the whole pedicure I wanted to say to her "you really dont know what you're doing, do you?" Sad because the people are sweet but the quality of the work has tanked. read more

I am a deaf customer and usually I have great experiences with nail salons since I type out what I want and show them picture the boss was rude and unprofessional she snatched my phone out of my hand and got frustrated with me! Don't go here, this was my first time and is surely my last! read more

The place looks nice for nothing. Came in for a brow wax and pedicure. The girl dug at my toes the entire time. The quality of the nail polishes is awful. Brows weren't terrible but then again it was $7. As soon as I went to dry, everyone on the floor disappeared. Typical Asian salon experience read more

I love this nail salon! The employees are so nice and do a great job every time. It took me a while to find a nail salon in the area that I was happy with. Everywhere else I went was poor quality. Very clean and a calm environment read more

I have tried to give this place the benefit of the doubt multiple times but I can't anymore. I got a gel manicure one week ago and not only did the girl rush through it but I have three chipped nails than a week into it. I had this girl before and the same problem but last week I figured I'd give here another chance when she was the only one available, but I see the error of my ways. It's unfortunate because she is so sweet but she does a poor job. I've had gel manicures from there before that have lasted over two weeks read more